Hotel Résidence Anglet Biarritz-Parme

Clean room and excellent breakfast at a good value

No soap in the bathroom, no soap dispenser and entrance to the hotel by car not too well lighted at night.

The pool.

Lack of drinks to have. As it is a hotel outside the center it should have more options, at least a machine with snacks and drinks.

Very poor

Was asked for and paid a 120 euro room damage deposit.As a dull 63 year old man, I have never been asked for this before.Was told the deposit would be refunded as soon as the room had been cleaned.5 days later I am still waiting for refund.Can't recommend on that basis.

Good family accommodation for a short break to explore the surrounding areas.

Probably needs a bit of an update around the common areas and the outside .. but friendly staff more than made up for it.

Very very disappointing.

I’m afraid I don’t have much to say that is positive. The property and rooms are extremely dated. The rooms are not serviced and guests are offered a single towel and a single sachet of shower gel for the week. Breakfast is very poor. It feels like a very run-down hotel and I cannot recommend it. The one bright spot is that there is a pool but there are no towels available so it’s of limited use. The tennis court that once was is long derelict land over grown.

The staff was great, Eleonora especially, she was really helping. Parking was spacious and room clean.

Located between Biarritz and Bayonne so allowed for daily walks to either. Equally great bus service near by if you didn't want an hour walk each way.Close to airport.Staff really friendly and helpful. Allowed bags to be left at reception so we could explore before and after check in.Bed big and comfy.

Great to have a kitchenette but cutlery a bit adhoc and had random plastic pieces, possible from previous guests?No pot or pan if we wanted to use the hob.Empty washing liquid bottle, unsure if it was to be provided or again from previous guest which would make me question was it fully cleaned.Only 1 towel per guest, hand towel per guest would have been appreciated.Only one pillow per guest, spare pillow in press was stained and blankets appeared old and shabby.We were still happy as it served it's purpose and again staff were so lovely. These are areas I feel could be improved and we did get our monies worth.We would stay again.

Nice overnight stop ,staff were lovely, very helpful

Bit further out than expected, but as any over night stop it was nice ,we were able to walk to restaurants and a few shops .but to far to the beach.

Nice friendly place good location quiet

Breakfast was poor ,Wheelchair accessibility needs to be reviewed example the doors

The gentleman that greet us in the reception the night we arrived

I recently stayed at this place for one night, and I honestly regret my decision. Upon arrival, there was a lack of proper lighting when driving in, making it difficult to find the place. The only highlight of our stay was getting the room keys. As soon as we walked into the room, we were greeted by bunk beds, which weren’t ideal for the limited space (specially if you have children sleeping there. Close to the main door and far from parents bed, it’s a no no). The building itself lacks proper insulation, leaving the rooms incredibly cold. The heaters were not only dirty but also ineffective. The beds were uncomfortable and with lack of bedding. We had to use the rough and (very) old blankets from the wardrobe just to manage some sleep because of the cold. The cleanliness of the apartment was also subpar, with dirty areas that clearly hadn’t been cleaned properly. The breakfast was extremely basic, leaving much to be desired. This place feels very outdated, and I wouldn't recommend it to anyone, especially families looking for a comfortable and clean stay.

The apartment was spacious. Nice balcony. Shower hot and powerful. Reception area manned and welcoming.

The kitchen was missing bowls and nothing to use in the microwave. Remember to take dishcloth wash up liquid and yea towel. The toilet paper is secure so it’s not stolen yet what is there is the cheapest toilet paper. Take your own.

The pool and size of our flat

Need to be refresh. Nothing have change after 12 years

Use of the excellent swimming pool was a bonus after a long journey. The staff were very helpful and friendly. The room was comfortable and well equipped.

1 room for a 5 person family is rare

Beds where horrible, missing bedcovers on 3 out 5 beds. Beds where Very loud when turning.Never had a worse night in my life.

The lady that was on duty that evening(we arrived at about 19.00) was so pleasant & helpful, she is a credit to the staff.Would definitely stay again.

clean, spacious

staff didn’t speak English, way to the room had no windows, so it was freazing

Hotel is much better than described by some guests. Rooms are equipped appropriately. Even though in use for several years, the furniture and bathroom are still in a reasonably good state. Swimming pool is big and perfect for swimming, certainly the highlight of this hotel. Breakfast is good but nothing special. Staff is very attentive.

Airport is nearby and aviation noise needs to be accepted, already early in the morning. Air traffic, however, is limited to few flights per day.

Nice pool and balcony in the room.

Property is old. Need massive rework. It is far from bus and restaurants.Breakfast quality is poor. Part of the stuff is not friendly

Clean Comfy

Nil

The staff was very nice and friendly

If have to say something I didn’t like, that the price was a bit expensive to be off season