Hotel Arthur KITAHAMA BASE

Good location

Room felt dirty, found a few spiders.

The location is good.There were coffee shop downstairs.The hotel onsen was great and clean.The staffs were welcoming n friendly.There was a smoking room with a tv and table n sofa! My hubby really enjoyed it.The room was perfect.Theres a coin laundry and dryer., vending machine.Amenities were provided (soaps, skin care, coffee/tea, razors, etc)

Very good location good staff and near a tasty yakiniku restaurant. Next time will stay here again.

Close to the train station. Right next to a lot of shops and restaurants.

Close to station. Breakfast quite good.

17:00 check in. No room cleaning.

Hotel was super close to rail station, it had a friendly staff, provided amenities and more importantly, it had an onsen. Would stay here again!

Nothing! Professional staff, onsen and location made my stay in Beppu perfect.

Best location, you can walk from Beppu station within 5-10 mins. The furniture is vintage style, facility is in good condition. You can get amenities at the front. (not provide in the room itself except shampoo, conditioner, shower gel). Onsen is very good! You can have breakfast on 10th floor while glance at Beppu city view which is very nice!

Check-in time at 17:00 is quite late and inconvenient, by the way you can leave the baggage at the front before check-in time. (Check-out time is 12:00 but I think it would be better to adjust check-in and check-out time to be faster)

Very good location: Beppu Station is just a couple minutes' walk away, and a brief walk from Tokiwa shopping center or the bay. The onsen (hot spring / public bath) is small but relaxing—just the right way to relax after a long day. The "Amenity bar" in the lobby for toiletries is well stocked. The breakfast buffet was pretty tasty and featured some local specialties, depending on the day. The restaurant is on the top floor, so if you can get a window table, you can enjoy a nice view while eating.Staff was very friendly and helpful. If you arrive early or want to leave your luggage after check out while you walk around, there are free locker facilities to keep your stuff. The renovated areas of the hotel are modern and clean. Humidifer/air purifiers in the rooms.

Although all rooms are non-smoking, mine was obviously once a smoking room. With the air purifier off, there was a faint lingering smell of smoke. The carpet was not especially clean, and there was a mysterious stain on the wall under the window. Some of the furniture in the room looked fairly old. My single room was also quite small, although this is to be expected from a business hotel.The two elevators are pretty small, and only one of them goes past the 6th floor. If you are trying to get to or from the upper floors (including the restaurant) during busy hours, there might be a wait.

Onsen was incredible amenity. Room was pleasant with some water view. Excellent location from train station.

Everything was great.

Location, friendly staff , 2 of which were well spoken in English. Breakfasts were wonderful with friendly attentive staff

Dont stay on level 4 . There’s a smoking room, cigarette smoke could be smelt in the hallway and to some extent our bedroom

Very easy to get to, within walking distance from the train station.Thank goodness for coin laundries! Also great to be able to check the time from the TV, along with how busy the onsen is.Bathroom was spacious and the bed was comfortable.The air-conditioning was a little loud but I think they always are.

I think some of the furnishings probably need a bit of replacing, I noticed the desk was quite worn out. Other than that I cant think of anything else, I would stay here again.

The location is nice and staff are friendly. It’s a very cost efficient option!

The restaurant was closed when I stayed. I like having breakfasts at hotels so it was pitiful that I couldn’t enjoy a breakfast there.

Really great spot very close to Beppu train station. Short walk to the sea, easy to get buses etc. Staff are delightful. Recommend.

Location, service, and private car park

Check-in time

The location was so good, very close to the station and conbini. Lots of nice food options around. Staff were very helpful and friendly. The rooms were clean and comfortable. Great facilities and amenities. Would definitely go back and wish we had been staying longer.

We (2 people) had booked a double room each but if two people were sharing a double room it probably would be a bit cramped.

The staff is helpful, they helped me a lot with a lost piece of luggage/storage. My room was spacious for a solo traveler.The lobby is very welcoming.

The onsen could be bigger — it felt very crowded at times. I didn’t like that the tv in the sauna couldn’t be shut off either.

Onsen and Sauna, it was not crowded in the morning and facility is clean. Staffs at the front desk are great, super helpful!! Location great- near food places and train/bus station.

Cramped rooms. Had to get another room. Small bed and tight space for 2 people with big luggages.

Location was super practical, short walk from station. Easy to go to station bus stops or train station as well as buses to other parts of beppu (although i couldnt figure buses so well but thtat is not about the hotel). There was an onsen in the hotel which was good for the price and the room was ok size for me. Super beautiful view from my room as it was a bit higher could see beppu city and the mountains a little bit

Sound isolation (to outside, not inside) was maube not perfect but it did not bother me I slept very well

Love location, only 5 minutes walk to station Love natural hot spring Staffs are nice and helpful Nice merci cafe

One elevator only

Centrally located, only 2 minutes away from the main station and about 10 minutes away from the bus station. Other comments mentioned old carpets and rooms but it looks like the hotel has been under some remodelling. There was no funky smell in our room, and the lobby is very modern. They have lockers for your luggage for free and have a lovely coffee shop with plenty of space to work from in the ground floor. The person in the reception was just lovely and so kind