Novotel Belfort Centre Atria

Overrated hotel for the currently undergoing renovation works.

The hotel is currently being renovated, this until end 2025. We were informed only after the booking was firm, not before !This came with a closed restaurant and all noises related to heavy duty works within the entire building. Definitely not a positive recommendation. A better rating might eventually follow in … 2026. The parking is separate at € 16.- a day and breakfast is at a record € 19.-

Yes this is def not a new Novotel and has been selectively updated in places (- the corridors definitely not). But it's good value, very well situated, and our family room was clean and comfortable (+ kettle/fridge/safe). Staff were excellent - helpful and lovely from reception to the restaurant to the cleaning staff. Restaurant was really good both for dinner and for breakfast (and more updated than other parts). Park in the underground carpark (overnight costs 16 euros) and you can take a lift from there directly into the hotel. Would def stay again - a very good experience.

Hotel decor needs a refresh but that's hardly something I didn't like. Just something to be aware of if you book.

Passable

Broken hair dryer, that was not fixed during our stay even though we notified reception. No technician in the house.

Definitely not a 4 star hotel!Not cleanMisguided about the parking.

Very bad experience for a Novotel Hotel

Location was perfect. Staff was very nice and helpful.

Difficult to make Roon a bit cooler.

Great location, room was really clean and met our expectations. Staff was really helpful and friendly. Highly recommended.

Great Breakfast - not opulent, but all the right things and good quality. Parking garage right under the hotel with reasonable pricing. Good location just outside the old city's walls, short walk to the main square where you can find plenty of restaurants and bars. Comfortable bed. Air conditioning, safe, fridge, water heater and tea/coffee in the room

Small things: no coffee cups in the room, needed to use glasses for the first morning coffee. Fridge in the room was cool, not cold.

It was terrible!

This was the worst hotel in my personal experience.1 - no parking, you just leave your car on the street.2 - disgusting behavior of the girl at the reception. (incompetence, deception, refusal to communicate with hotel clients)3 - technical problems in the hotel (lack of cold water in the toilet and shower, there was only very hot water)4 - dirty dishes in the restaurant (probably as a result of the lack of water)5!! - financial fraud (after 100% payment, the next day the hotel debited money from my account)

The location is really ok, its in the city...near by are restaurants.

breakfast has little choice...and the breakfast cereal tasted stale. !!!! very important staff: because I don't speak French, they are very unfriendly to me...although I am very courteous to the staff. I think that no matter what language you speak, gestures count. I'm also expected to be friendly to people who don't speak my language, isn't that right?If you know you work in a place where you meet customers and have to communicate with them. You have to be prepared to be friendly to customers at anytimes. Otherwise...look for another job!!Thats not healthy for the environment and for customers who want to have a pleasant stay.That's a big minus point.

Service , location , comfortable bed

All was ok

good location. Breakfast and dinner could be improved to get more varieties, fresh fruit juices ...

Varieties of proposed courses at dinner could be improved

the place was okay and quiet when i stayed, the staff were helpful and friendly

breakfast was good, but dinner left a lot to be desired compared to some of the restaurant's in the area,

A nice room with a functional desk, an extra door reduce noise from the main floor and nice personal

Well... Only french TV channels, but that is really the only thing, I can come up with..

Very good location in center, car park right under (16 EUR for unlimited stay)

Value for the money: I expected higher standard for the price and for the category (Novotel). It requires a deep refresh /refurbishing inside.

a large room, comfortable beds, central location, quietly working AC

Near to the city center and the hotel is controlled very clean and tidy

Generally the hotel is getting old... also the shower was too small to stand.

Overall good experience. Good value for money, 99 euros for a family of four. Big enough, clean enough. Very nice and polite staff. Beds comfortable. Located in a quiet part but 5 min walk from the town square. Electric car charger (4 á 11kW) just outside the garage with reasonable prices (40 cents per kWh). Garage nice and cheap enough (60 cents per hour during the night, 1,30€ during the day). Rituals toiletries in the bathroom. Very generous cancellation policy (until 17:59 of the same day).

While the bed is indeed comfortable, the sofa-bed much less so. Only recommended for kids.As other reviews mention, everything is quite old and run down, but functional. While it has all services to be considered 4 stars, it doesn't look "bright and shiny".

breakfast was excellent. The French style scrambled eggs were not my favorite and the fried egg station was not always open.

Paying for parking

Very close to city center, 5 min walk the most.Great mattresses.

Not everyone in reception could communicate in English

perfect location, parking available; comfortable, ckean