Jay Suites

Wonderful service, great room. Cannot beat the value for money.

The airport shuttle they offer is not free as I expected. Not sure what the difference is between just taking a taxi or paying $10 to them. Apart for this little confusion, it was great!

Great staff, very good breakfast, excellent location.

This is by far my favorite place to stay so far in Kathmandu, spacious comfortable room, peaceful view and environment, I can sleep without interruption of street noise or hallway noise, new comfortable bed, great work space, wake up to bird songs, consistently hot water for showers, fast WiFi, totally solid all around and the staff are genuine and kind! Love it and extended my stay!

Very kind, communicative, and helpful stuff. Great location, clean and comfortable.

Breakfast could be improved and enriched.

Great hotel right near the Thamel area but down a quiet alley. Nice rooms, friendly service, fast wifi, comfy beds, all around nice place.

No problems

Very friendly and helpful staff. Good location. Good breakfast available, no other meals. Our room was a good size and the back rooms are very quiet, which was lovely. No need to use aircon to block street noise.wifi worked well. Very happy with the hotel, would stay again.

Excellent location which is just off Thamel shopping area. Room is spacious, clean and well kept. Breakfast was simple and nice with choices for local or western cuisine. Staff ( Mr Bibas) were helpful, friendly and accommodating.

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I have been a guest at Jay Suites many times. The staff is friendly and kind, which makes my stay exceptional. I appreciate the daily room cleaning and room service. Additionally, having access to the rooftop is a great bonus. I also love that the room has both heating and cooling functionality.

I enjoyed everything except the Ginger-Lemon-Honey tea. It was too weak, but I received a delicious one after requesting it.

Staff was very nice and helpful.resturant and laundry were available.Very nice design to the room.

menu wasn't clear and vegan options are not marked.

location is great. quiet and just a few minutes to get to bazaar or to backpacker area.

Comfortable, quiet location in good walking distance to good resturants and tourist market area. Staff very helpful and checked that the rooms suited and were willing to offer alternatives if there were any issues

Bathroom in the room I had could use a little work. Was functional and modern/western style so useable but needed some work

The staff in the reception is bullet and friendly always they help me when I need something, I used to stay in this hotel each month when I visit nepal

There’s a guy in front desk his name ( Pradip ) he was helpful and make the check-in easy and fast ??

The hotel is centrally located and easily accessible. There are a lot of restaurants and shopping areas nearby. The hotel staff is very cooperative and helpful.

There isn't much not to like. We were here to see Pashupatinath temple, and we enjoyed it.

I particularly enjoyed my stay at the Jay Suits Hotel. The location is ideal, the rooms are spacious, the staff very helpful, particularly anup for their friendliness and kindness. I recommend this hotel

The hotel is centrally located in Kathmandu's Thamel district, close to the city center, shops, and cafes. The area is clean and safe. Special thanks to Anup at reception for providing helpful information and advice about the surroundings. Namaste!

The hotel staff are friendly and helpful and willing to give you informations on where to go and how. There is an elevator, this is important for me who uses a crutch. The hotel is small, but the rooms are neat and quite spacious and comfortable. Laundry are quick and cheap. Location is near many delicious and cheap restaurans/places to eat. It's in a narrow street in a crowded area, very close to the traditional market which sells unique goods. If you like traditional old quarter, market place athmosphere, you'd like it.

Heavy polution. But that's not the hotel's fault. It's Kathmandu after all.

Bad

They stated that the hotel was wheelchair accessible but you can only enter the hotel by the stairs at the entrance. I sent a special request explaining that I couldn't walk at all and they still said they could accommodate me. After turning up there and finding that I couldn't enter the hotel they still charged me for my 3 night stay.

The manager Pramod, and front desk staff Anup bhatta both went above and beyond to make our stay at Kathmandu as comfortable as possible. Pramod in particular was exceptionally helpful with organising our guides and transport for our Everest Base Camp trek. In the chaos surrounding such an expedition, having Pramod there as a stable and trusted companion was invaluable.

Fantastic location with large clean ensuite rooms. Very friendly staff. Highly recommended.