Hotel Lo Mustang

Firstly the staff were exceptional. Extremely helpful, polite, patient and sympathetic.

Everything was superb

Amazing hotel staff who were present all days during curfew in Kathmandu. We happened to stay here in the beginning of September and eventually spent 2 weeks during uncertain times in the country. Hotel did everything to make the stay look and feel totally normal. The services were provided as usual, food and cleaning without interruptions, all problems solved, information and safety guidelins provided.

The staff are very good! They would even go beyond their job! Assisted me when i was really sick! Even bought me my medicine. The hotel is very clean and the location is in the center of Thamel were everything is at the doorstep only.

View of stupa, buffet breakfast, but most of all location, and friendly helpful staff!

I loved staying at Hotel Lo Mustang. My room was large and beautiful. The bed and pillows were the most comfortable I had my whole trip in Nepal. The breakfast was really nice with many options and live cooking stations. The staff was friendly and helpful. The neighbourhood is great for walking all over Thamel, going to restaurants, shopping, etc. I would stay here again.

The pool was green when I arrived, but as soon as I said I wanted to use it they had a professional team there doing a major cleaning job that day. So now the pool should be nice to use. The second issue I had was that Thamel is very loud at night. I happen to stay there Thurs/Fri/Sat nights and there were bars/clubs blasting music until after 2am each night. Even with earplugs and a white noise machine I couldn't sleep. This is not at all the fault of the hotel, and pretty much anywhere you stay in Thamel will have a similar issue. Just something to keep in mind if you're a light sleeper.

The reception staff are so kind.Despite being central, the room was really quiet.Localization is superb - surrounded by services, countless bars and restaurants, in walking distance to Durbar square and other monuments.Very clean.Good breakfast Good wifi and TV

Some minor issues:- pillows are too slim- the bathroom easily gets flooded when chooses the ceiling shower- pool and rooftop bar not really inviting, maybe the pool is too small and the surround is decorated in the best way possible (nearby hotels enjoy better spaces) - should be reformulated

Friendly staff and nice hotel in the centre of the tourist district

Stayed room 510. Noise from the nightclub which I have now read reviews about was absolutely ridiculous till 5 in the morning. We both had to put our noise cancelling headphones in and it was still really bad. So bad we might as well have been in the nightclub. After 2 hours sleep the noise from the lifts and people going for breakfast in the restaurant near our room started!The worst night in a hotel we have ever stayed in and we are in our 50s! Receptionist reaction to our complaint the next day was a smile and then the bill. Poor receptionists must get it all the time and can’t do anything about it so don’t even try. Maybe they put us in that side of the hotel as they knew we’re only staying one night. How the nightclub can get away with the noise is beyond me. P.s I never right reviews good or bad as I think everyone has a different outlook on things and different expectations but felt the need to warn people.

The staff were friendly and attentive, the bed was very comfortable, and the overhead rain shower had a great pressure.

The location of the hotel, the staff from reception to restaurant to cleaning to the management. Absolutely excellent. DIPIKA the manager was very helpful. She organized the trips and was very knowledgeable. Nothing was to much for her. In fact on occasions she went out of her way. Always a smile the receptionist Anisha always a pleasant welcoming smile.Nadin and Roshan bar staff were good.Clean roomsAll the hotel was clean Sauna and steam and massage were excellent

Everything was good no complaints

The staff were lovely and the location for central Thamel was good

I was unaware there was a nightclub directly opposite the property and the noise until about 4am every morning was very loud. The staff kindly moved us to the other side of the building but it was still loud and therefore we hardly slept during our stay

Very helpful staff, nice location, great breakfast.

Fantastic trip to Nepal and staying in this hotel contributed much to the successful trip.All was wonderful, especially staff, cleaning services, breakfast

Not mentioned

We loved everything. Stunning hotel in the heart of Thamel. I highly recommend having dinner there, the food is exceptional and the staff would go above and beyond to make you feel comfortable.Everyone who works there is so kind and understanding and ready to help with anything. The breakfast was also exceptional and super delicious. This was an incredible treat after a tough hike through the Himalayas. Stunning hotel, beautiful rooms, the best staff, high end food and great location. I literally cannot rate it higher. Manager went above and beyond to make us feel like home. I will be definitely visiting this hotel again during my next stay.

Everything was great - staff was very friendly, flexible, and accommodating. Staff helped arrange a driver to take me to different sites on a tight schedule, hotel was walkable or a short taxi away from attractions, and staff had good recommendations for the nearby area. The terrace restaurant was a great place for breakfast (the breakfast spread was HUGE). Because the hotel is located in a side street in Thamel, it was actually pretty quiet and peaceful (especially compared to other very loud hotels and streets in the Thamel area). The hotel was safe and there were no issues walking back at night or down the street to get to the hotel.

The rooms were clean, the roof top is a hidden gem, perfect getaway from noisy streets

The breakfast is outstanding - far better than most hotels, let alone in this rice bracket. Good choice of hot hood, pastries, muesli and cereals with nuts n seeds, fresh fruit, Indian and Nepali dishes... And more.Beds and pillows comfortable, water reasonably hot.The meditation gurus they brought in were excellent.

Traffic on streets is very hectic - pedestrians dodging motorcycles, occasional cars n cans.... One can get used to how to walk.Payment for extras is handles at a separate desk, a bit slow and clunky.

Good breakfast selection including egg station to order. Waiters were attentive and can provide masala tea or other beverages on request.Rooms were spacious and kept clean throughout our week long stay. Complimentary water was topped up every day which was much appreciated.Staff were very helpful and friendly - keen to share suggestions about what to do in Kathmandu and to have a chat in general.

Friendly staff, nice room, good WiFi with an amazing location.

Good location in the heart of Thamel clean rooms and friendly staff. In particular, front desk reception staff were very welcoming.

My wife and I were thoroughly delighted with this lovely hotel. We stayed a full week as we explored Kathmandu and the surrounding valley area. Ms. Deepika Shrestha, assistant front office manager, provided useful advice and guidance for our many excursions throughout the entire Kathmandu Valley. Indeed, we found all the staff to be warm, friendly, and ready to go out of their way to be helpful (including Sunil, Riya and others at the front desk). The rooms were clean, comfortable, and spacious, with upper storied rooms providing panoramic views of the city. Having spent a full seven mornings at the hotel we were pleased with the quality and variety at the breakfast buffet. The hotel’s location is ideal. In the heart of Thamel district—Kathmandu’s traveler’s enclave—it’s convenient to a wide array good restaurants, bars, and shops. There is plenty of interest along the way to Darbar Square (an 18-minute walk). Situated as it is in an accessible back street, it is pleasantly removed from the hustle and bustle of Thamel that, while often enlivening, can also be wearying. It was always nice to return there in the evening and take advantage of the view from the rooftop bar.