Lago Suites Hotel

12 Hata'asiya Street 3, Jerusalem, Israel View Map

$145 nightly

includes all fees

See Availability
Lago Suites Hotel1/59
Lago Suites Hotel photo 2
Lago Suites Hotel photo 3
Lago Suites Hotel photo 4

Lago Suites Hotel

Penny
Hi, I'm Penny! Ask me anything about Lago Suites Hotel: rooms, rates, amenities or policies.

About

Comfortable Accommodations Lago Suites Hotel in Jerusalem offers family rooms with private bathrooms, air-conditioning, and city views. Each room includes a kitchenette, work desk, and free WiFi. Convenient Facilities Guests enjoy free on-site private parking, a lounge, minimarket, outdoor seating area, and full-day security. Additional amenities include a hot tub, spa bath, and heated pool. Comfortable Amenities Rooms feature showers, tea and coffee makers, refrigerators, and soundproofing. The hotel is pet-friendly and offers express check-in and check-out services. Accessible Location Located 32 mi from Ben Gurion Airport, the hotel provides a paid shuttle service and car hire. Reception staff speak Arabic, English, and Hebrew.

64 Reviews

4.7Fair
Cleanliness
5.4
Staff
6.4
Location
5.1

What Guests Say

  • “The worst hotel I booked. I would rather sleep in my car”
  • “You could say: "I wouldn't recommend going there."”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Pets Allowed
  • Hot tub/Whirlpool
  • Business Center
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Suite1/4

Suite

323 sqft • 1 Queen

  • Air conditioning
  • Bath or Shower
  • Body soap
  • City view
King Suite with Spa Bath1/4

King Suite with Spa Bath

431 sqft • 1 Sofabed, 1 King

  • Air conditioning
  • Bath or Shower
  • Body soap
  • City view
Deluxe Double or Twin Room1/2

Deluxe Double or Twin Room

1 Queen

  • Bath or Shower
  • Heating
  • Socket near the bed
  • Toilet paper
Queen Suite with Spa Bath1/4

Queen Suite with Spa Bath

1 King or 1 Sofabed

  • Bath or Shower
  • Heating
  • Socket near the bed
  • Spa bath

Room Details and Photos

Room Amenities

    Have a question?

    Ask Penny, powered by AI. Answers are taken from property information and reviews.

    What Guests Loved

    4.7
    Fair

    Based on 64 reviews

    Location

    5.1

    Cleanliness

    5.4

    Staff

    6.4

    Overall Quality

    4.8

    Pros +

    • The worst hotel I booked. I would rather sleep in my car
    • You could say: "I wouldn't recommend going there."
    • Clean room, helpful staff.

    Cons -

    • Dirty, bad smell, no soap, no fresh air in the room, noisy, bad location, unpleasant staff , no services available…
    • "My experience at [Hotel Name] was quite disappointing. The room wasn't clean, there was a lot of noise, frequent door disturbances, and a general lack of organization. There is no organized parking Cars also blocked me in the morning when I was rushing to workI hope these issues are addressed promptly for the sake of future guests."
    • Industrial location and appearance. Was hard to find.
    Business Traveler (11)Solo Traveler (21)Traveling as Couple (95)Family with Young Children (12)Group Traveler (16)Total (144)
    1aviPosted on: 6-4-2024

    The worst hotel I booked. I would rather sleep in my car

    Dirty, bad smell, no soap, no fresh air in the room, noisy, bad location, unpleasant staff , no services available…

    1AnatPosted on: 2-11-2024

    You could say: "I wouldn't recommend going there."

    "My experience at [Hotel Name] was quite disappointing. The room wasn't clean, there was a lot of noise, frequent door disturbances, and a general lack of organization. There is no organized parking Cars also blocked me in the morning when I was rushing to workI hope these issues are addressed promptly for the sake of future guests."

    7DonaldPosted on: 11-24-2023

    Clean room, helpful staff.

    Industrial location and appearance. Was hard to find.

    1DEDI D.Posted on: 10-3-2023

    price!

    The Place is located in the most awful location The Images on the site do not align with reality of the room and in general never again ~!

    1SanfordPosted on: 10-3-2023

    The free parking.

    The Hotel is a warehouse converted almost certainly illegally, as it has no semblance of a hotel. A shed wirh almost slum surroundings and almost impossible to find amoungst a rubbish dump.

    1MoPosted on: 6-29-2023

    We did not like the stay.

    The dirt and smell was unbearable. So we left after about an hour. Parking outside but access is bad.Mirror dirty, floors not clean at all.Linen tatty.No fridge.No water.No coffee corner.Asked for part refund but have been ignored.

    1MohammedPosted on: 6-6-2023

    It looks nothing like a hotel and property was not ready unclean

    Everything was not right

    5DiemPosted on: 5-30-2023

    Free private parking, kind staff und interesting interior.

    We shared the room with a lot of cockroaches and Moskitos. The room and it's equipment weren't clean and there were killed Moskitos on the bedsheets, which made us think that the sheet wasn't new either. The room was noisy too. The place was quite difficult to find due its location in some kind of backyard and between construction sites. The place wasn't valued the high price we paid.

    2ThomasPosted on: 4-28-2023

    There was very little to like about this property. It is not a hotel, it is a scam. Located in an industrial warehouse with forklifts driving about. AVOID THIS PROPERTY AT ALL COSTS.

    Access to the "Hotel" requires a round-the-block" trek because the steer has a barricade half way. We had to find directions on our own because the manager on the phone was no help. The place is located down an alley behind an industrial warehouse that shares the road and parking with trucks, forklifts, and workers. Upon checking in the manager could not take the time to put down his phone to properly check us in. Empty shampoo bottles on the floor of the shower and cigarette buts in the soap dish. Located on a warehouse with no windows, just a door. old furniture with broken bits. We stayed because we had no other choice, We slept in our clothes and never unpacked. We left in the morning with noone available to check us out or record our complaints. The "HOTEL" is a scam.

    2SureshPosted on: 4-9-2023

    From the time we entered, we were disappointed by one after another issue. So basically there was nothing that we liked.

    The staff - didn't know a word of English so we could not communicate with them at all. Just once we had another customer who helped us translate. Then the front desk was always unmanned and so we could not ask for soap as there was no soap in the room. We washed our faces with shampoo. When toilet paper ran out, front desk had no one for us to ask.The rooms reserved for us were not clean so we changed our rooms to smaller ones but a little better. Basically this was a nightmare to us.At nights there were loud noises by people. Once my wife had to go out and ask them to be quiet at 1.00am.

    1AncaPosted on: 3-22-2023

    Nothing was good

    The rooms were not as in the pictures, the location was really hidden and hard to find. The cleaning wasn't as it was supossed to be.There were a lot of parties in the locstion and we couldn't have a normal rest.Actually, for me, was a place were the boys take the girls to "have fun". In the early morning were fightings, i heard sounds like : "don't hit him!!" I don't recommend this place for anybody!!!!

    10AkivaPosted on: 2-21-2023

    The staff was really friendly and helpful, the price was good and the location too.

    5JosiePosted on: 11-2-2022

    The staff were helpful. I didn’t mention this to the owner but the ducting for the aircon seemed to go through the next door toilet with consequent smells.

    There were three loud parties held right next door in three of the five nights I stayed there. I was kept awake until 3am the first night. The other two nights were not so loud but the noise came into the lodgings at 2 or 3 am and continued for some time until on the second of those nights I complained. No instructions were given about the shower. By fiddling around the first time I turned on the lights and I think in retrospect this is what activates the hot water. After putting up with the coloured lights in the shower for a couple of nights I figured out how to turn off the lights but then had cold showers for the following two days.

    10AlekseiPosted on: 9-9-2022

    This is a small very comfortable hotel with several rooms, each of which has a refrigerator, microwave, electric kettle, coffee machine, TV, air conditioning, shower with Jacuzzi bath and excellent Wi-Fi. In the fenced garden there is a small swimming pool. At 5-minute walk from here is the cultural and commercial "downtown" of this district with restaurants, shops, etc. The hotel staff are very energetic, very friendly and very young people who only a couple of months ago took over the management of this hotel. And improvements are already visible in comparison with previous reviews... The hotel is very clean, linen is changed daily. Tea, sugar, coffee (ground, instant and capsules), cutlery and dishes are available free on the common table - you can eat in the room. Convenient that there is a new large food store of the famous Yohannoff chain nearby, just 200 meters from here. You can buy there fresh bakery for breakfast in the morning, and later, around noon - salads, snacks and restaurant-quality hot dishes at very reasonable prices. Buses of 5 routes stop right there, on which you can with complete comfort get to either Old City, or Jerusalem Central (for a transfer to Dead Sea) in 20-25 minutes.At 10-minute walk from here there is the stop of the few Arab buses, therefore you are not out of touch with civilization on Shabbat.Great base for a budget sightseeing tour of Jerusalem.

    8altuhovsuPosted on: 7-27-2022

    Good reception! Entry almost at midnight

    Light through the door, broken refrigerator, hard to find entry

    1HuseinPosted on: 7-25-2022

    I didn’t like anything.

    it’s located in an industrial zone behind a factory.the list the pool as amenities but it’s actually need to be reserved and paid for separately.they rent the pool which is near rooms to teenagers from midnight till 5 in the morning.it’s noisy and we couldn’t sleep

    6TamarPosted on: 7-4-2022

    Nice roomFriendly staff

    No hot waterProblem with credit card so had to pay half cash

    1TcPosted on: 6-19-2022

    - horrible location, not safe at all for solo female travellers, no taxi driver wanted to take me there, buses are difficult and is really far from the centre, the hotel also they took my money, they don’t reply or communicate, they didn’t help at all and I requested a cancellation and I really don’t recommend anyone staying there

    location is not appropriate, the hotel is a motel per hour stay for other purposes and not for tourists, not welcoming, not clean or safe, very fake pictures on this listing, all has been reported to booking.com

    1LevyPosted on: 5-8-2022

    absolutely nothing

    very dirty. no towels. service was not available. avoid at any cost. rough area.

    2AislingPosted on: 4-29-2022

    Not much.

    How long have you got…?The hotel is next to a warehouse so the approach is busy with forklift trucks loading & unloading trucks. Lots of empty pallets litter the area. It’s a real mess. There were 2 staff on duty when we arrived, neither of whom were remotely interested in our arrival. The wifi was very weak & was absent as often as it was present. The fridge leaked water so my wife almost fell going to the loo at night on the polished tile floor. The shower door allowed water onto the bathroom floor so that got wet & there was no bath mat to soak it up. No bedside cabinet on my wife’s side of the bed so her water / phone etc had to go on the floor. My side of the bed was hard against the wall so I couldn’t even have any water there. We were there 2 nights but no chambermaid went to the room at any time. The reception was generally unmanned. We had no clothes hangers & despite asking at reception none ever came. The “10” reviews on Booking.com look very suspect. Really, if you have a choice between this & any other hotel, choose the other. Booking.com should remove it from their site.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Heated pool
    • Indoor pool

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Accessible parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities

    Kid Friendly

    • Family Friendly

    Business facilities

    • Business Center

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 18 and above can stay with extra bed, subject to additional charges.
    PetsPets are allowed. It is free of charge.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.This property does not accommodate bachelor(ette) or similar parties.

    Location

    Lago Suites Hotel

    12 Hata'asiya Street 3, Jerusalem

    Discover the AreaJerusalem

    People also liked

    Currently Viewing

    Lago Suites Hotel

    Lago Suites Hotel

    Jerusalem

    4.764 Reviews
    $145/night

    includes all fees

    Back To All Hotels