About
Comfortable Accommodations Lago Suites Hotel in Jerusalem offers family rooms with private bathrooms, air-conditioning, and city views. Each room includes a kitchenette, work desk, and free WiFi. Convenient Facilities Guests enjoy free on-site private parking, a lounge, minimarket, outdoor seating area, and full-day security. Additional amenities include a hot tub, spa bath, and heated pool. Comfortable Amenities Rooms feature showers, tea and coffee makers, refrigerators, and soundproofing. The hotel is pet-friendly and offers express check-in and check-out services. Accessible Location Located 32 mi from Ben Gurion Airport, the hotel provides a paid shuttle service and car hire. Reception staff speak Arabic, English, and Hebrew.
64 Reviews
- Cleanliness
- 5.4
- Staff
- 6.4
- Location
- 5.1
What Guests Say
- “The worst hotel I booked. I would rather sleep in my car”
- “You could say: "I wouldn't recommend going there."”
Top Amenities
- Swimming Pool
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Pets Allowed
- Hot tub/Whirlpool
- Business Center
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Suite
- Air conditioning
- Bath or Shower
- Body soap
- City view
1/4King Suite with Spa Bath
- Air conditioning
- Bath or Shower
- Body soap
- City view
1/2Deluxe Double or Twin Room
- Bath or Shower
- Heating
- Socket near the bed
- Toilet paper
1/4Queen Suite with Spa Bath
- Bath or Shower
- Heating
- Socket near the bed
- Spa bath
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What Guests Loved
Based on 64 reviews
Pros +
- The worst hotel I booked. I would rather sleep in my car
- You could say: "I wouldn't recommend going there."
- Clean room, helpful staff.
Cons -
- Dirty, bad smell, no soap, no fresh air in the room, noisy, bad location, unpleasant staff , no services available…
- "My experience at [Hotel Name] was quite disappointing. The room wasn't clean, there was a lot of noise, frequent door disturbances, and a general lack of organization. There is no organized parking Cars also blocked me in the morning when I was rushing to workI hope these issues are addressed promptly for the sake of future guests."
- Industrial location and appearance. Was hard to find.
The worst hotel I booked. I would rather sleep in my car
Dirty, bad smell, no soap, no fresh air in the room, noisy, bad location, unpleasant staff , no services available…
You could say: "I wouldn't recommend going there."
"My experience at [Hotel Name] was quite disappointing. The room wasn't clean, there was a lot of noise, frequent door disturbances, and a general lack of organization. There is no organized parking Cars also blocked me in the morning when I was rushing to workI hope these issues are addressed promptly for the sake of future guests."
Clean room, helpful staff.
Industrial location and appearance. Was hard to find.
price!
The Place is located in the most awful location The Images on the site do not align with reality of the room and in general never again ~!
The free parking.
The Hotel is a warehouse converted almost certainly illegally, as it has no semblance of a hotel. A shed wirh almost slum surroundings and almost impossible to find amoungst a rubbish dump.
We did not like the stay.
The dirt and smell was unbearable. So we left after about an hour. Parking outside but access is bad.Mirror dirty, floors not clean at all.Linen tatty.No fridge.No water.No coffee corner.Asked for part refund but have been ignored.
It looks nothing like a hotel and property was not ready unclean
Everything was not right
Free private parking, kind staff und interesting interior.
We shared the room with a lot of cockroaches and Moskitos. The room and it's equipment weren't clean and there were killed Moskitos on the bedsheets, which made us think that the sheet wasn't new either. The room was noisy too. The place was quite difficult to find due its location in some kind of backyard and between construction sites. The place wasn't valued the high price we paid.
There was very little to like about this property. It is not a hotel, it is a scam. Located in an industrial warehouse with forklifts driving about. AVOID THIS PROPERTY AT ALL COSTS.
Access to the "Hotel" requires a round-the-block" trek because the steer has a barricade half way. We had to find directions on our own because the manager on the phone was no help. The place is located down an alley behind an industrial warehouse that shares the road and parking with trucks, forklifts, and workers. Upon checking in the manager could not take the time to put down his phone to properly check us in. Empty shampoo bottles on the floor of the shower and cigarette buts in the soap dish. Located on a warehouse with no windows, just a door. old furniture with broken bits. We stayed because we had no other choice, We slept in our clothes and never unpacked. We left in the morning with noone available to check us out or record our complaints. The "HOTEL" is a scam.
From the time we entered, we were disappointed by one after another issue. So basically there was nothing that we liked.
The staff - didn't know a word of English so we could not communicate with them at all. Just once we had another customer who helped us translate. Then the front desk was always unmanned and so we could not ask for soap as there was no soap in the room. We washed our faces with shampoo. When toilet paper ran out, front desk had no one for us to ask.The rooms reserved for us were not clean so we changed our rooms to smaller ones but a little better. Basically this was a nightmare to us.At nights there were loud noises by people. Once my wife had to go out and ask them to be quiet at 1.00am.
Nothing was good
The rooms were not as in the pictures, the location was really hidden and hard to find. The cleaning wasn't as it was supossed to be.There were a lot of parties in the locstion and we couldn't have a normal rest.Actually, for me, was a place were the boys take the girls to "have fun". In the early morning were fightings, i heard sounds like : "don't hit him!!" I don't recommend this place for anybody!!!!
The staff was really friendly and helpful, the price was good and the location too.
The staff were helpful. I didn’t mention this to the owner but the ducting for the aircon seemed to go through the next door toilet with consequent smells.
There were three loud parties held right next door in three of the five nights I stayed there. I was kept awake until 3am the first night. The other two nights were not so loud but the noise came into the lodgings at 2 or 3 am and continued for some time until on the second of those nights I complained. No instructions were given about the shower. By fiddling around the first time I turned on the lights and I think in retrospect this is what activates the hot water. After putting up with the coloured lights in the shower for a couple of nights I figured out how to turn off the lights but then had cold showers for the following two days.
This is a small very comfortable hotel with several rooms, each of which has a refrigerator, microwave, electric kettle, coffee machine, TV, air conditioning, shower with Jacuzzi bath and excellent Wi-Fi. In the fenced garden there is a small swimming pool. At 5-minute walk from here is the cultural and commercial "downtown" of this district with restaurants, shops, etc. The hotel staff are very energetic, very friendly and very young people who only a couple of months ago took over the management of this hotel. And improvements are already visible in comparison with previous reviews... The hotel is very clean, linen is changed daily. Tea, sugar, coffee (ground, instant and capsules), cutlery and dishes are available free on the common table - you can eat in the room. Convenient that there is a new large food store of the famous Yohannoff chain nearby, just 200 meters from here. You can buy there fresh bakery for breakfast in the morning, and later, around noon - salads, snacks and restaurant-quality hot dishes at very reasonable prices. Buses of 5 routes stop right there, on which you can with complete comfort get to either Old City, or Jerusalem Central (for a transfer to Dead Sea) in 20-25 minutes.At 10-minute walk from here there is the stop of the few Arab buses, therefore you are not out of touch with civilization on Shabbat.Great base for a budget sightseeing tour of Jerusalem.
Good reception! Entry almost at midnight
Light through the door, broken refrigerator, hard to find entry
I didn’t like anything.
it’s located in an industrial zone behind a factory.the list the pool as amenities but it’s actually need to be reserved and paid for separately.they rent the pool which is near rooms to teenagers from midnight till 5 in the morning.it’s noisy and we couldn’t sleep
Nice roomFriendly staff
No hot waterProblem with credit card so had to pay half cash
- horrible location, not safe at all for solo female travellers, no taxi driver wanted to take me there, buses are difficult and is really far from the centre, the hotel also they took my money, they don’t reply or communicate, they didn’t help at all and I requested a cancellation and I really don’t recommend anyone staying there
location is not appropriate, the hotel is a motel per hour stay for other purposes and not for tourists, not welcoming, not clean or safe, very fake pictures on this listing, all has been reported to booking.com
absolutely nothing
very dirty. no towels. service was not available. avoid at any cost. rough area.
Not much.
How long have you got…?The hotel is next to a warehouse so the approach is busy with forklift trucks loading & unloading trucks. Lots of empty pallets litter the area. It’s a real mess. There were 2 staff on duty when we arrived, neither of whom were remotely interested in our arrival. The wifi was very weak & was absent as often as it was present. The fridge leaked water so my wife almost fell going to the loo at night on the polished tile floor. The shower door allowed water onto the bathroom floor so that got wet & there was no bath mat to soak it up. No bedside cabinet on my wife’s side of the bed so her water / phone etc had to go on the floor. My side of the bed was hard against the wall so I couldn’t even have any water there. We were there 2 nights but no chambermaid went to the room at any time. The reception was generally unmanned. We had no clothes hangers & despite asking at reception none ever came. The “10” reviews on Booking.com look very suspect. Really, if you have a choice between this & any other hotel, choose the other. Booking.com should remove it from their site.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Heated pool
- Indoor pool
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 18 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are allowed. It is free of charge. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.This property does not accommodate bachelor(ette) or similar parties.
Location
12 Hata'asiya Street 3, Jerusalem
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