Hipotels Barrosa Garden

Location , kids friendly hotel

Beds are not comfortable

Convenient for family with kids

Two single Beds are moving , not fixed . Not comfortable bed to sleep

Hotel staffs were very nice and friendly . Very very clean room , lobby and inside area .

We have a twin bed room that both beds separately and move . I think that capacity of outdoor sweeping pools were out of range of passengers and also for small salon ( amphitheater) . I recommend that redesign this salon .

The reception were really helpful and polite.The breakfast was nice Lunch and Dinner were good with variety but no beef options.Both pool were nice the kids area also nice Lots of staff around the facilities and all of them plesant and polite.

The options for lunch and dinner were good.They did not have any beef options.

Good for kids

Smoking area is right in front of the exits and you have to go through the smoke every time

We came to the hotel for a short break with our granddaughters. We were so impressed with the friendliness of all the staff. There were lots of kids in the hotel but it never felt crowded or sounded noisy. The buffet was excellent. Bar prices weren't too bad. Lovely gardens and pools. Plenty of seating.

Nothing!

Great location. Friendly staff. Good access to the beach.

My bed was very uncomfortable. It was sagging on the right hand side so much so that I didn't sleep very well. I was only there 2 nights but definitely would have requested a move if staying longer.

Facikities

Curtains didnt close fully in the room so too much light in the earlt morningRoom above bar so noisy

Overall the facilities are very well cleaned and maintained, you always see people busy. People are friendly and smiling. Food in the restaurant is of good quality half of the items are available everyday and the rest is changing, we found this a good mix. The apartment we stayed in is relatively new with good bed, pillows and shower. The multisport with table tennis tables and pool tables was a plus.

The temperature of the outside pool could have been a bit higher, now we used the inside pool to warm-up. The kids club was average, more an hour of drawing than really doing an activity with the kids. We have seen better at other places.

staff at reception were lovely. beach is 2 mins away. great pools. huge hotel with many restaurants and activities for families. free street parking if lucky!

beds were too hard for me. there were two single beds joined together to make a double bed and they were always moving and separating.

Everything, the rooms, reception, food and entertainment it was excellent

Facilities to make your self a coffee or tea in the rom.

It is a good place if you like huge resorts with everything in the hotel: pool, entertainment, night shows, etc. It is very close to the beach and a small shopping center with supermarket.Breakfast buffet is amazing!!

If you are used to smaller hotels, it can be overwhelming.

We celebrate my husband’s birthday at the hotel. The staff helped me to plan a surprise in advance. We had a cake and flowers as well as a special gift from the hotel. They are very helpful and organized!

Staff were exceptional - they genuinely understood customer service and adhered to this 100% of the time. The hotel grounds were immaculately maintained and the building itself had a classy, old-school feel. Food quality was excellent for all meals.

Spa experience had somewhat to be desired for a paid additional service the manicure was not worth it.

Good

the need to book in advance for the restaurant & the lack of explanation about the food (as we didn't take the all-inclusive) at the check-in

The room was spacious & clean . The bathroom was spacious with a large walk in shower .We had a lot of mixed information from the reception staff in our stay . Nora stood out . She was professional, kind and knowledgeable ?also the young porter was so so helpful. Can’t remember his name ?

We were expecting to have coffee/tea making facilities and water on arrival would have made a difference

-Breakfast and buffet dinner were excellent, with great choice and very tasty.-The swimming pool areas are good, with a quite pool on one end and another one with kids, music, slides, etc on the other side.-Having an indoor swimming pool guarantees fun even if weather is not good outside. -The games room is excellent, with ping pong tables, bowling, pool tables, at no extra cost.-Having Barrosa Beach right next to the hotel made it fun to go with the kids to enjoy the seawaves as well as the swimming pools.

My children wanted to always be at the kids area and we unfortunately struggled to find hammocks available so we had to settle at the other quiet swimming pool area and walk to the kids area every time my children wanted to go for a swim. There are limited number of hammocks in the kids pool area, which are quickly taken by tourists who place towels early in the morning to reserve them. This wouldn't be an issue if there were more hammocks made available in the kids area.

The facilities are first class and the location is perfect.

The hotel room was very dated, the room had sockets that didnt work, lamps with taped up wiring, broken tiles and shower screen in the bathroom, the beds were poor quality and the sliding glass doors did not close properly and were a safety risk. The staff did not engage with us and spoke in German when they had to. On top of this music was played in communal areas of the hotel until 1am which kept my child awake. We informed the hotel and to date have not had a response back. We left the hotel that day and moved.

Very nice resort, clean and spacious and has everything you need for your holiday. Amazing pools and kids pool and lot of sun loungers to sit by the pool. Buffet breakfast spread was delicious and ample. Rooms were clean and spacious.

We paid for the hotel dinner one night which cost us €25 per person, but the food was very sub-standard. Kids meal was decent, but the main adults meal lacked taste and variety. They could include more options like rice, etc to make it more inclusive.

Location/staff

Tv saloon