TUI Blue Isla Cristina Palace

The buffets were always so good, and the pool was beautiful.

The indoor pool, hot tub and spa area had weird, really short hours and was closed even on rainy days (when they said it would be open on rainy days). Which was really annoying. We also didn't like that we booked an all-inclusive that was supposed to include 2 free drinks for each of us every day and never got those. The mini fridge had beers and water in it and they replenished it every day, so we though the beers were the free drinks. But apparently we had to pay for those and the waters, which we found out at the end. Also, hardly anyone spoke much english so we had a hard time getting by, even though most of the signs were in English. It was also a very old crowd and we were there on our honeymoon hoping to make some friends, but there wasn't many people our age.

Very spacious accommodation, location to a lovely beach setting was excellent, pool area was very comfortable and the breakfast buffet was very good but the dinner buffet was a little limited

Rooms were a little outdated and bathrooms in need of attention to detail. Overall not a 5 star standard at all.

FOOD WAS EXCELLANT, LOVERY WALK THOUGH PINE TREES TO GET TO THE BEACH AND ONLY TAKES A FEW MIN,SLOUNGING AROUND THE POOL.STAFF WERE OUTSTANDING, COULD NOT HAVE DONE MORE.THIS WAS NOT A ONE OOF AS WE HAVE STAYED THERE MANY TIMES BEFORE.THIS YEAR AS IT WAS MY 60th BIRTHDAY, LAST YEAR IT WAS FOR WEDDING ANN AND ALL THE OTHER TIMES JUST TO SPOIL ARE .SHELFS

ALL WAS GOOD.

Good buffet. Nice location.

No parking available.

Localização perto da praia

Some of the staff members were not nice at all, in fact even a bit rude, mainly one from the pool bar. To get scrambled eggs at breakfast you had to wait on a cue, instead of putting them in a shelve in a way that you can take it easily. Contradictory informations from the members of the staff, depending on who you spoke to. On doing the check out we were given a card so that we could use the “all included” because it was still 1h to the limit. When we ordered our drinks, the waiter asked us to do it in a different place because we wanted to get the drinks and take them to the table, so we had to wait a bit longer, again. Happened we ordered our drinks at 12:04 (4 minutes after the limit time for the “all included”), they took surely at least 20 minutes to get out order, and than wanted to charge us. For sure a place not to comeback.

The location, the food & Staff.When we booked, there were no pool view apartments available, which is very important for my wife, and it was the 29th wedding anniversary.I spoke with the hotel before we went & they sorted it out for us and at no extra charge, although I was willing to pay.They even gave us a bottle of bubbles.I can't thank them enough, and I can recommend everything. Are long leisurely breakfast on the terrace each morning is another thing we always go back for, just so relaxing.

Getting a parking fine.You used to be able to park opposite the hotel but obviously not now. But it was my fault. I didn't see any signs.

Room very good - clean and largeBeach very good - chairs and nice bar. Wish the bar had stayed open later than 7pmPool beautiful.Downside to this hotel is that there are no bars or restaurants outside. The hotel offers all inclusive but only one buffet restaurant and one smarter restaurant that you can book once a week but offers the same food as the buffet

Lack of restaurants and bars outside the property.

- The room, beds and bathroom was big and comfortable. - Personal in general very kind.- Food was very good.- The swimming pool (only the swiming pool) great.

Unfortunately, the problem we personally found with the hotel has no solution and is its design and distribution.- The rectangular pool with three rows of chairs makes you feel like you are on a walkway under observation all the time since you arrive with no other option way to avoid it . Most are people over the age of 65 and are probably naturally drawn to the younger few.- The surroundings outside the hotel are not beautiful at all.- Arriving and parking by car is unconfortable and for a 5-star hotel the paid parking is very small and a bit expensive.- In our case, getting to the room takes several minutes from the lobby.- The colors of the bathroom very overwhelming (I'am a designer)- Unfortunately, this is a cultural problem in many hotels in Spain, but for a 5-star... The people who work, especially in the restaurant, don't understand that they talk loudly among themselves and also about their personal problems, even though they think no body understand the language (not my case). This is a bit uncomfortable.

Entertainment, food and pool

The view as described had sea view and pool view and had very little of either

Location great and free street parking from the middle of September. Hotel first class.

No other British guests staying. Advertised as a beach front hotel but charging 15 Euros for 2# Sunbeds and 1# umbrella on the beach. Drinks and food, during the day, over priced, unable to justify.

Location how nice staff was breakfast was wow

We didn’t know about parking

The hotel was not overly big so there is not a lot of confusion, it was easy to get a lounger on the pool and meal times were also easy. The breakfast was very good with a big selection. The activities and instructors were fun. The hotel has direct access to the beach that is not crowded since mostly people staying at the hotel go there. The location of the hotel is also pretty central but peaceful.

Overall I loved the Hotel. Staff were really nice. Lovely facilities and the gym was lovely as well. Very clean rooms and food was great. One of the ladies on Reception (Blonde Haired lady whose name I can't remember) was particularly helpful and even walked with me to a parking machine to help me pay a fine when I couldn't figure out how to do it. I really appreciated that very much and very unusual for someone at reception to be that helpful.

The only mix up I had was over the use of the Beds by the pool. I was not informed that they cost extra to use them - versus the standard sun chairs - though I am sure it was in the information or app - I just did not get to check it. It was a little embarrassing to have someone come up to me and tell me when I was using it rather than maybe have been told in advance as I would deem this basic important information. Though the person who notified me was polite all the same.

Clean, spacious, well maintained. Beautiful, unspoilt beach for miles.

Raw meat was cooked on the plancha at the same time as fish and veg. Although they kept them apart we think this is a hazard.

Nice location just on the Atlantic beach. The best maintained pool what I saw during the 2 weeks atound Andalusia. Beautiful garden and the way to the ocean. Not crowded. The staff at the bar was nice and attentive. The rooms are spacious with a beaudiful view.

The insinde interior is old fashioned needed to be renovated. As it is claimed a 5* hotel the staff should be more attentive specially during the arrival of guests. They should take the luggadge to the room and the process at the reception should be more smouth. It was not bad but just not 5* stervice at all.

Great location by t hr e beachfront

Unclear as how to get to parking

Tranquilidad, confort, adults only

Very calma and organised ambiance. Just loved it.

Nothing to say

Exceptional

A água do duche a temperatura é irregular

Great breakfast and fantastic pool