Marriott Hotel Al Forsan, Abu Dhabi

Everything was nice and the service was spectacular

The pool was closed but they have amazing alternatives both the AlForsan Sports club and the Aloft hotel pools

Staff was very friendly and accomodating. Facilities were great and comfy!

Breakfast buffet options could be better

Room and breakfast was excellent.pool was closed for renovation they had alternate arrangements done

nothing in particular

It was clean & modern

Nothing , but just more accuracy in timing or scheduling when ordering especially dry clean and room make up but all in all it’s nice experience

Exellent facilities and wonderful breakfast !!!

Its a bit far from the city cbd

Location, spacious room

I lost valuable items in my room worth (10750 AED) and realized that once I reached home and called the property immediately, but they denied it was in the room although I am definite it didn’t leave the room!!

The breakfast options were great. It was also convenient travelling with a toddler.

We requested a transfer from the airport. We received the options, which we selected. Without knowing that the local taxis were just as efficient and safe, we paid AED 540 for a return trip when the local taxis were AED 60. Is is 9 times more expensive. The hotel could have advised on the rate differences, to give us a choice. Instead, they only presented very expensive options. As tourist we would not have known the difference. For a pleasant customer experience these options should be presented as a standard procedure.

Very good breakfast Very helpful stuff Nice rooms

No activity for children

I asked before arrival for photos of the gym other than the ones in the website as they were clear , after repeating my request few times through booking.com and directly to the hotel I still received the website photos , I requested other photos and I was totally ignored and never received it

The room size, restaurants and the staff were ok.

The pool heating was not working and we couldn't use the pool it was freezing.

food very poor quality, service very poor professional, room hold, over hall not 5 stars

Very nice and creative design Very clean wash roomDelicious breakfast Nice friendly workers

The room was spacious and had everything you need for a comfortable stay. The staff was incredibly friendly and always ready to assist you. The room cleaning was impeccable.

Everything was PERFECT

Rooms are nice and big, beds are comfortable.

Food is decent but I have stayed here before with my family and it’s not as good as it was. Took too long to check in - the lady at the check in desk was very slow and didn’t charge us the right rate to begin with.

Nice enough hotel

ongoing construction had to change room due to noise ?

Comfortable beds

Food at the pool and lobby lounge was horrible-overpriced and processed. Drinks were just full of ice…

Everything was clean.

The room was not cooling, I’ve tried smaller rooms in the past and it was way colder. I’m unsure if it’s became the size of the room is bigger but the AC could’ve been stronger. I’d wake up sweaty.

Location

Valley & luggage so slow Reception way to busy U can feel the air inside isn’t that pure

Nothing interesting maybe designed for sleep only!

My son was discriminated, i am so angry with the hotel and will never book to stay again.I even wish I checked the reviews before booking.absolutely horrible experiences from clients this year but they just do not care to change.You pay alot of money, yet an almost 15-year-old basketball and football player is not allowed to use the gym facilities.In the UAE, people are encouraged to stay active, all communities have gym facilities and pools for this purpose so it’s difficult to understand why a hotel would have rules that prevent teenagers from accessing such spaces. I even accompanied him personally, taking full responsibility as his parent, but the supervisor still denied him entry. The experience felt unfair, discriminatory, racist and deeply upsetting.Front office must always inform clients upfront about such rules,if they had told me i would not have checked in.The hotel does not care about clients and there is no customer service,supervisor was quick to advise me to check out and process the refund!they should style up we have many options.Why are you even in business? I am extremely disappointed and regret choosing this hotel, especially when there are many options in Abu Dhabi with far much better facilities and a far more accommodating approach.

Cleanness , hospitality , nice restaurants

Pool was closed at the time of our stay