Crowne Plaza Yas Island By IHG

Friendly staff, good service, clean hotel

Na

We came early and had requested for early check-in and were ready to pay. They honored our request and upon arrival we got upgraded as well. The rooms were so clean and the overall room + food experience was excellent.

We were traveling for Linkin Park's concert and decided to stay at this hotel. The location was great, it was really close to both the arena and the airport. The room was amazing, really spacious, and it also included an iron, which was really nice. Please note that you will need American-type plugs in UAE. We didn't know about this, but the staff were kind to provide an adapter to us free of charge.

Was moved to another hotel without being informed prior to arrival. The other hotel was of a lesser quality- having paid

I was incredibly impressed with how spotless and well organized everything was. The staff were extremely professional and kind, and the breakfast had a fantastic variety. Honestly, I can’t think of a single thing I didn’t like about this property. In short, my stay was absolutely exceptional, and I’d highly recommend it to anyone. Plus, they offer a complimentary shuttle to Yas Island’s leisure parks, and there’s a super convenient bus right in front of the hotel that goes into Abu Dhabi city for just three to four dirhams.

Honestly, I can’t think of a single thing I didn’t like about this property.

Only breakfast was good

I booked the hotel about 40 days ago and paid extra for a sea-view room. Unfortunately, when I arrived, I was told that the room was not available. I don’t understand how a room booked so far in advance could not be provided.On top of that, the room was not clean, and the kitchen sink was blocked, causing the water to back up.

Location and stuff were nice

They gave us a room where the bathroom flush wasn’t working, and we had to wait a long time for it to be fixed and for the room to be changed. Yes, they upgraded us to a suite, but we were delayed for three hours, constantly calling them for maintenance. Also, the cleanliness of the place wasn’t good. However, the location and staff were nice

Great location and staff. Loved the bus service.

Staff could be a bit more attentive.

Breakfast buffet was amazingExtra bed was very comfortable n niceBalcony n view is perfectPool n beach facility was amazing

No tissues in room except bathroomWhen asked house keeping to clean room they said they will after chk out even though was told that we will do late chk out n request was made at 10amNo carpet in room, carpet makes it feel more cozyNo food in minibarThe press handle of dustbin in bathroom was broken and size was extremely small

Facilities,kind staffs,nice and clean

The location is good and their facilities are great.

The recent renovation has significantly altered the aesthetic of the Crowne Plaza, and I'm disappointed with the new design. The previous signature style, which I appreciated, has been replaced with a more juvenile look, including fish-themed artwork. Additionally, the removal of small chairs for working and vanity use has impacted the room's functionality.

Great location to the arena but no soundproofing!

There is no soundproofing in the hotel so whilst we booked for convenience to the arena we were kept awake until 3am until the concert stopped. The noise was like it was in the hotel. After which we were kept awake by hotel guest returning and talking in the corridor. There is literally little soundproofing in the rooms.

Everything was amazing! Santa the cleaner could not have done enough for us!This was our third stay in the last three years and we will be back again next year!

The location of the hotel is fantastic, the staff were friendly and very helpful. The pool area is quite small for the size of hotel, however there is a great beach so choice is always there.The food was fantastic as always :)

Lovely views, great pool, good service and quiet rooms

Perfect for a single night stay

Breakfast was superb.Location is superb.

The staff respond time for room service ,for checkout service was poor

The staff in every area of the hotel were exceptionally friendly and nice nothing was a problem. I mean every member of staff from arrival at reception to staff cleaning the rooms, waiters, waitresses serving breakfast the chefs, Life guards at the pool and beach plus beach security staff to the bar staff be it at the pool or Stills late night bar top class employees they should take a bow and Management of the Crowne Plaza should appreciate the staff they have because all of them made our stay so memorable, we salute all the staff and THANK YOU!

Staff lovely Location brilliant Pool so nice

All good

the location , the view , the room , the breakfast

it is expensive

Everything works here. Pool area is excellent!

Architecture & rooms, setup of main Lobby areas are not nice for hanging there..