Pickalbatros Aqua Park Sharm El Sheikh- All inclusive

All the staff is great and helpful especially Mohammed Salem , ABDELRAHMAN AND WALAA in the reception.

The beds were comfortable, however there is insects fly insects indicates the cleaning is not good , the staff need reminders a lot I stay for 6 nights however he bring to me shower gel at the last day after highlighting much time. There was issues in the room toilet , yes it’s resolved but indicates poor maintenance

The beds were comfortable, however there is insects fly insects indicates the cleaning is not good , the staff need reminders a lot I stay for 6 nights however he bring to me shower gel at the last day after highlighting much time. There was issues in the room toilet , yes it’s resolved but indicates poor maintenance

It was good especially for children

They deny the reservation via Booking.com and the front office staff asked for 50% in addition to what I paid via Booking.com as they didn’t consider children 14 years old as children, and they insisted to pay them as adult despite the offer I accepted through Booking.com was for children as long as they are below 17 years old. Whereas Booking.com customer service team failed to settle the issue with the hotel.

Location , service , staff

It is nice clean comfortable but the swimming pools mostly cold Food is average Staff are very helpful and cooperative specially Ms wala she was very helpful and kind so we really thank her

Food is ok but not wow. Usually very crowded in breakfast food finishes quickly

Numerous activities for familySeveral entertainment optionsNumerous catering options all through the daySpecial shout out to Omar our host he is an incredibly guy, professional and excellent at his job.

Everything was excellent, aqua park, food was excellent and variable, oriental desserts

Had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel at home. Friendly reception staff, Rooms were clean, spacious, and had all the amenities we needed. I highly recommend it!

The stay was pleasure. Was ordered 2 rooms and reception stuff has organized 2 rooms one to next one. Slides were wonderful and attendees enjoyed it. We liked rooms service clean by Muhamed Mansor. Restaurant were amazing.

Roller coaster slide was closed a long our staying. Lunch time is short. Snack bar only from 12

The food, the place and the location.Some employees were very helpful and respective

The hospitality, the reception guy called Hamed was not receptive regardless they didn't give us details about thos hotel and meals times, he almost called us liers that we did get this info while we never got it on first place. They didn't bring the extra bed as promised on the first day even after several calls, and he was not nice at phone when I asked for that.Also, at the omlet chip Walid , we respected the quiet, and he didn't give us time to pick up our choice and irrespectively skipped us . He was really irrespective.Issues can happen, and other issues really happen , but in this particular case, both didn't try even to fix the issue and were arguing.We were 4 people in a double room with only 2 glasses , we asked for more glasses, and we never got

My overall experience at Pickalbatros Aqua Park Sharm El Sheikh A special thanks to Wala, the receptionist, who went above and beyond to make my stay enjoyable. Her effort and professionalism truly stood out.The water park is absolutely amazing – fun, clean, and very well maintained, perfect for both kids and adults.There is a wide variety of food available, in every where, with plenty of options to suit differenceBetween Rooms: The rooms are spacious, clean, which made my stay even more pleasant.

While my stay was overall good, there are a few areas where the hotel could improve:•Housekeeping: Sometimes the housekeeping staff forgot to replace basic amenities such as soap, shower gel, tea, or tissues. A little more attention to detail would make the stay even better.•Food Quality: Although there is plenty of food everywhere, the taste could be improved. The salad buffet in particular felt limited, and on some occasions I even found damaged salads, especially tomatoes. The restaurant team could benefit from more training and experience to raise the food quality to match the hotel’s other high standards.•Entertainment: There is only one show per day. Adding more variety or activities could make evenings more lively for guests.

Reception & Staff: A special thanks to Wala, the receptionist, who went above and beyond to make my stay enjoyable. Her professionalism and effort truly stood out.The water park is absolutely amazing – fun, clean, and very well maintained, perfect for both kids and adults.Food Variety: There is a wide variety of food available, with plenty of options to suit different tastes.The rooms are spacious, clean, and comfortable, which made my stay even more pleasant.

Housekeeping: Sometimes the housekeeping staff forgot to replace basic amenities such as soap, shower gel, tea, or tissues. More attention to these small details would improve the experience.•Food Quality: Although there is plenty of food, the taste could be improved. The salad buffet, in particular, felt limited, and on some occasions I found damaged salads (especially tomatoes). The restaurant team could benefit from more training and experience to match the hotel’s other high standards.•Entertainment: There is only one show every day. Adding more variety or activities in the evenings would make the stay even more enjoyable for guests.

My overall experience at Pickalbatros Aqua Park Sharm El Sheikh was very good A special thanks to Wala, the receptionist, who went above and beyond to make my stay enjoyable. Her effort and professionalism truly stood out.The water park is absolutely amazing – fun, clean, and very well maintained, perfect for both kids and adults.Food: There is a wide variety of food available, with plenty of options to suit different tastes.The rooms are spacious, clean, which made my stay even more pleasant.

Housekeeping: Sometimes the housekeeping staff forgot to replace basic amenities such as soap, shower gel, tea, or tissues. uncomfortable mattresses, A little more attention to detail would make the stay even better.•Food Quality: Although there is plenty of food everywhere, the taste could be improved. The salad buffet in particular felt limited, and on some occasions I even found damaged salads, especially tomatoes. The restaurant team could benefit from more training and experience to raise the food quality to match the hotel’s other high standards.•Entertainment: The night entertainment is repeated daily without any changes., Adding more variety or activities could make evenings more lively for guests.

Staff are welcoming and professional specially Mr. Bishoy in the reception was very attentive and helpful

Rooms, staff, facilities were great. lifeguards were vey profissional and alert.staff and room service were excellent and friendly.staff care about improvement, especially Ms. Walaa.

The floors around the pools and aqua parks are very slippery. Three of our family members have fallen. One barefoot, one with swimming socks and one with slippers. Even though that the buffets have large verity of food and drinks, the quality, and the taste were not good. Also, staff were touching food bare hands and overall does not look very hygienic .

It's not my first time at the hotel. Everything is beautiful

Flies in the restaurant must be careful. Boring Animation ask for money in a ridiculous way. Annoyance is present a lot

The staff was friendly, clean and the activities were nice.

Some guests were entering the pool in casual clothes such as jeans, shirts, t-shirts and some in both boxers and shorts. It was not hygienic or nice at all. At the adult water park, the boats were very slow to be carried up, and due to a lack of staff, no one was able to control the queue, so the queue was always mixed up. Furthermore, employees hit guests in the head 4-5 times while carrying the boats over the guests and throwing them into the water.

I would like to share my disappointing experience at this hotel. While the facilities themselves were generally good, the security was extremely poor. My watch was stolen from the pool area, and unfortunately, when I asked for support, the security team was completely unhelpful and careless.To make matters worse, the hotel cameras do not even cover all areas, which is shocking for a place of this size. The staff at security showed zero cooperation, and there was no proper coordination between Aqua Blu and Aqua Magic hotels, despite both being connected. Even the reception teams were unorganized and did not communicate with each other.This is unacceptable. Guests should feel safe in a hotel, but here the opposite is true. Not only was my watch stolen, but I also learned that other guests had similar theft incidents on the same day. Sadly, some guests were also impolite, which made the experience even worse.My advice: Be extremely careful if you choose this hotel. The security is not reliable, and you cannot trust that your belongings will

Review:I would like to share my disappointing experience at this hotel. While the facilities themselves were generally good, the security was extremely poor. My watch was stolen from the pool area, and unfortunately, when I asked for support, the security team was completely unhelpful and careless.To make matters worse, the hotel cameras do not even cover all areas, which is shocking for a place of this size. The staff at security showed zero cooperation, and there was no proper coordination between Aqua Blu and Aqua Magic hotels, despite both being connected. Even the reception teams were unorganized and did not communicate with each other.This is unacceptable. Guests should feel safe in a hotel, but here the opposite is true. Not only was my watch stolen, but I also learned that other guests had similar theft incidents on the same day. Sadly, some guests were also impolite, which made the experience even worse.My advice: Be extremely careful if you choose this hotel. The security is not reliable, and you cannot trust that your belongings will be safe.

The hotel service is great, very good staff. The cleanliness of the rooms is excellent I thank the employee Abdullah at the reception for the good treatment

I didn't like the silly boring animation method We waited a whole day for the soap party I have silly ways of talking in a disrespectful person who says words that are not good and not classy treatment The golf service is not good but the staff is very respectful

I liked the treatment at the hotel very respectfully. I loved the Aqua Park, which is fun for adults and children. Thank you for the whole hotel

It's a far room. Animation There is a difference in treatment between the Arab and English people. Racial discrimination. Room Service Optimization .