Sharm Grand Plaza Resort - Families and Couples Only

The receptionists are very professional and helpful. They make sure everything is easy and clear.

Food could be of wider selection and higher quality.

Stuff was good

Quality of food could be better. Pool outdated. Beach is not functional.

İt was a pleasure to stay here. The staff is very friendly and supportive.i Maged talaat helped us to in all questions and supported us during the whole vacation period by asking about our feelings and supporting us. The territory is nice and in the good conditions, the beach is beautiful too.

The staff was super nice and helpful, they went to huge extent to make us feel comfortable, maged he’s very helpful at the Helpdesk and he made sure that all our needs are met

All is great

Location and food were good. Staff and personnel were very friendly

The facility is old and needs upgrades. The room was not clean enough. The linens and towels were very old and dirty.

The stay was delightful and please not the staff were very friendly. Special thanks to Mr. Moussa for guiding us through the amenities and staying helpful throughout the whole stay

This hotel is absolutely fantastic! The staff is the best part—they were incredibly helpful, warm, and attentive during our entire week-long stay. Our room was wonderfully comfortable and spotless. The food was excellent and delicious, making every meal a pleasure. A huge thank you to the whole team for an amazing experience. Highly recommend!Special thanks to Mousa Sheriff

My experience in the resort was fascinating, me and my wife enjoyed everythingI wanna thank the staff who were so helpful and caringMr Maged really a gentleman who was so caringMr Sherif Moussa who was very professional with a smile whatever you askChief Walid the generous and professional oneWe were the only Egyptian guests that time and they were dealing with us with extra helpingAll of them were really excellentThe place is wonderful full of landscape and the room was sea viewThe food was amazingI will repeat my experience there for sure

Magyd, who works at the reception desk, was very helpful. Waiter Ahmad was also helpful, both at the pool and seaside. The foods were nice. The fish in dthe sea were worth seeing.

In general, the bartenders at the pool and sea bars are very rude and uninterested. There is an animation team, but it is generally in Italian and Russian. The pool was too cold, normaly it has to be heated. They are trying to enter the booking score as 10 themselves, we did not let them to do so.

The place is amazing and the staff are absolutely helpful and friendly. Highly recommended.Maged Talaat was super helpful and caring, texting us during our stay to ensure our comfort.

I want to big thank to Mr. Maged Talaat who isDesk Manager Sharm Grand Plaza. He always took special care of us from check-in to cehck-out. Cleaning personal and kitchen personal are always ready to help visitors. Hotel has good activities and shows on everyday. 1 part of the beach is ready for diving and 1 part of the beach is good to swim. The food was good.

The stay is very happy, the hotel is clean and comfortable for the nerves, the stuff are cooperative and the service is excellent

Nothing ?

All of the staff was super heroes with great support , smiling, and great hospitality, starting from the food and staying and all the entertainments special thanks for Mr. Maged front office manager and the super one cheif Walid and the super waiters Amr el gamal and Ahmed Ibrahim

Nothing at all

The hotel is very nice to stay with good facilities and near to the city, the staff is very nice and welcoming, we enjoyed our stay and by the way this is our second time to come to the hotel and it is very good for families. Big thanks to Michael the restaurant manager and Hesham the receptionist for their hospitality and taking care of us.

We were absolutely delighted with our stay, and a significant part of that was due to the truly exceptional staff. We'd particularly like to express our sincere gratitude to Mr. Samir, the EAM, whose incredibly warm welcome made us feel instantly at home. His kindness was genuinely appreciated throughout our stay. We also want to commend Mr. Maged Talaat for his incredibly friendly and lovely demeanor. Both gentlemen contributed significantly to making our visit so memorable and enjoyable. Their genuine hospitality truly stood out.

We had an absolutely wonderful stay, and genuinely everything was fantastic! The only minor suggestion we have, which would have made our experience even more perfect, is regarding the beach. While we thoroughly enjoyed all the amenities and services, the beach itself was quite rocky. If it were sandy, it would truly elevate the experience to another level.

The staff kindness. The diving center.

Old electric outlets. Not very convenient for baby strollers.

Actually this is my third vacation and the of most pleasant stay in grand Plaza. I would like to thank all stuff the 2 cheifs Mr Ezat,Mr Waled actually the food was so testy and some many virities . The life guard M.Salh who helped me fixing my car and takes good care of my children.The recipion team very welcomeing and helpful thanks Mr Roshdy.See you guys next year.

Noting

Staff attentive, but need more training Beach location goodSharm is great and will definitely go back

Restaurant buffet very poor quality and limited selections, and not well cookedNo electric cars for luggage and clients transportation Expensive hotel taxi fees. They don't provide free airport rides which is only 5 min away!Too far from downtown Need renovation Kids should have a separate pool from adults, unfortunately i wasn't able to swim in the pool

I had the pleasure of booking a stay for my mother at this incredible hotel in Sharm El Sheikh, and she absolutely loved every moment of it! From the moment she arrived, everything exceeded expectations.The rooms were spacious, beautifully designed, and offered breathtaking sea views—waking up to the sight of the Red Sea was simply magical. The food was outstanding, with a fantastic variety of dishes that catered to all tastes.A special mention to Mustafa Gamal, who went above and beyond to provide helpful information and make the stay even more enjoyable. His kindness and professionalism truly made a difference.If you’re looking for a relaxing getaway with top-notch service, stunning views, and incredible dining, this is the place to be! Highly recommended!

Pros:We loved the hotel. We got lucky with the weather, it was hot and not too windy (March), and the sea was open for swimming for 4/6 days of your stay. The hotel was not overcrowded. The staff was very friendly and polite, we felt at ease (Mustafa the waiter and a manager in red shirt whose name we didn’t ask were great). We got a good room right next to the beach, but the hotel is pretty big so there’s a bit of a walk to the restaurant. There’s a sandy/coral beach, and swimming is allowed from a pier - there’s a coral reef wall so take a mask, fins and underwater camera with you. There’s a spa and excursions available at an extra cost. The hotel also has several activities throughout the day, like water gym, yoga, volleyball and evening concerts.The food was generally very good, there’s a variety of healthy options and deserts, with every meal the chiefs would additionally cook other meals in front of you (pancakes/waffles/eggs for bfast, seafood/meat for lunch and dinner). The drinks were less impressive, whilst it is an all inclusive bar the alcohol was not the best quality.

Cons:There were no cons but rather suggestions for the managers as the hotel is great as it is. The food options were often mislabeled, and some lacked labels at all, so not great for people with allergies. We also took a breakfast box ones for a tour and it was quite disappointing in comparison to the breakfast in the restaurant: the box included 2 fruits, 2 bread buns in penoplast and a juice. They didn’t ask our preferences and I got a salami in my bread (I am a vegetarian). Lastly, for the activities mentioned above it was not enough for the full hotel capacity: there was only 1 table tennis court and 1 darts for all the guests (100+ rooms I think?). Both table tennis and darts seemed very old and worn out, but it’s an easy fix for the management if they wish.