Renaissance Sharm El Sheikh Golden View Beach Resort

The best part about this hotel was the room/suite, which was modern, large, and comfortable for a one week stay. For long stays, I would recommend a sea view suite for maximum comfort. It was nice to actually have a washing machine in the suite.

The food...the food was horrendous and akin to a budget cruise line buffet. Only one a la carte restaurant was open and it even missed the mark. The alcohol included in the "all inclusive" price (which I had to pay extra for) was not drinkable.

I would like to share my recent experience during my stay at your hotel.Upon arrival, I was warmly welcomed by your check-in staff, particularly Mr. Islam Alsaeed, whose kindness and lovely smile made a wonderful first impression.However, shortly after checking into my room, I encountered a conflict with the reception team, which unfortunately left me feeling unsatisfied.The following morning, I had the opportunity to meet with Mr. Nassr Ibrahim, the Front Desk Manager. I must express my sincere appreciation for his exceptional professionalism. He addressed my concern immediately and resolved the matter efficiently and respectfully. His ability to handle the situation with such expertise demonstrates that he is truly the right person in the right position.Please extend my gratitude to Mr. Nassr Ibrahim for his outstanding service. Employees like him greatly enhance the guest experience and reflect positively on your hotel’s reputation

Amazing house reef, nice staff

They threw away our snacks on the bedside shelf, perhaps they mistakenly thought it was garbage and threw it away :)

Every thing is good staff the best Food not bad but there’s more better Animation team not bad but they can be more professional Better cancel bingo game how was leading the game he was not professional may be he was in bad mood this night

Rooms cleanness and pool

Multiple check points every time you go out and back you Must to check the bags and no accept visitors to room for minutes

The facilities were excellent, the staff incredibly friendly and helpful, and the view of the sea and coral reefs was absolutely breathtaking.

Good position, nice food in main restaurant

In April I didn’t like the animation team, it was boring In the first day we had feeling that in hotel here is nothing to doAlso food in bars were not provided, only not tasty ice cream and chips. Would be cool to provide more options of snacks between mealsThe only one bar which is decent is Calamari

Booked two nights for 600 usd for all inclusive accommodation with sea view they put me away from sea four line between my room and sea more than 4 lines of building when I requested to modify they excused that hotel is complete after one day the sanitary blocked at bathroom really I didn’t enjoy my vacation there i will not repeat it plus the attitude of reception guy I didn’t like I think Egyptians are not welcomed there I will never repeat it

The beach and the nature

Food hygiene and service staff at the breakfast service. The food item selection was also quite poor and that is saying much as I am not very picky about my food

The staff was very attentive and took good care of us. Mr Abdullah was accommodating towards our wish for a late check-out. Nice pools and pool bars. Overall, had a nice relaxing stay.

Great staff The location of the hotel is great.

The breakfast was missing vegetables.The toilet paper was hard need to be soften.

the large amount of pools and how clean the hotel is.

there is only 1 shuttle to take you from the beach to the lobby and it takes a long time. also the people in the lobby barely know English.

Nice room, friendly and helpful staff, lovely beach, very good facilities overall.

The quality of the food could be improved

Nice & clean property and beautiful view from room.

Short and fixed timing for dinner, it closes at 9:30 pm in buffet restaurant and other restaurants also close at 10:00pm.

Hotel doesn’t deserve 5 stars at all

Staff not interesting with complains about food quality or house cleaning Food cold, not hot and not freshhigh amount paid against bad servicesits worst hotel I booked in my life due to no better guest relations

The view from the hotel and from the rooms is beautiful. The corals in front of the hotel very nice for snorkeling, however in January the wind is strong in this area so we needed to go to the bay next to the hotel for being able to swim. The cleaning staff amazing, thank you Fawzi our cleaner! the beach staff was also very friendly and supportive.Relaxing athmosphere in general, plenty of sunbeds and 4 pools and 4 restaurants to choose between.Reception staff was great and supportive.

Entertainment was non-existent and the little that was organized by the mianly russian staff was very low profile and not really good for young people if you are looking for fun and activities: 15-30mins max of a small show every night. Probably because of low season? But the hotel was full of people. Customers are mainly russian / eastern european / causasian with few italians and very small presence of other nationalities: this means that the staff is very connected with them and leave the others a bit on their own...

Renaissance Hotel has its own private beach.

There’s no activities or facilities in the hotel. It should enhanced more in its space.We stayed in some hotel and the fruits are provided as free of charge but there’s sum charges by the hotel.

Good location and close to supermarkets and shops . Beach with lots of reef corals . Really clean. We had an issue with our luggage at the airport and the staff helped us far and beyond the expected. Special mention to Merna, Mohammed and Ahmed at front desk. Merna was 10/10. In general the staff around the hotel is so polite and helpful . Hassan Ali at the security team very nice as well.

The only good thing of this hotel is the location. Just next to Fanar beach.

Starting from various staff members very rude to mention one of them Elsayed at the beach bar. Absolute no hospitality service knowledge. Service is far below Marriott standard. It should not have the name of it, it is just an insult to the renowned company.On check in we had to share one of the mini cars going around the hotel with another 2 guests, felt very uncomfortable and awkward I could feel the tension on the lady sitting next to me. Nevertheless we avoided using it as you can easily walk!!Everytime you come back to the hotel or even exiting there is someone asking "what is your room number" how is that meant to be security???? anyone can hear it anyone can say it and manage access. Honestly I felt more like in a prison than a hotel. Always questioned.I stayed at the Sheraton there previously and never ever anyone stopping you. Shame the Sheraton is far away from main point of interest otherwise would have been the choice.Returning from Fanar beach a constant check of your bag, seriously? What can someone holding your orange and white stripe hotel towels with a key in hand wearing swimwear do??? And again get question of room number.Upon check out we were asked how was the stay? On answering it was near to horrible we were met with a smile and thank you all done for you. I do not think the receptionist even understood english..We have raised our complaint while there and guess what? No attempt to even discuss the issues, no letters under our door and most definately not even a note on the reservation to try seeing us at check out, not even an email received.Seems like the General Manager does not care about guest feeling unhappy and he/she is keen on having staff with no customer service and hospitality knowledge.Shower was always a struggle as the overhead shower kept switching as the knob just did not stay put. I had to move it a million times before getting to finally have a shower with no stop.

This hotel is simply miraculous - amazing staff, delicious food, and comfortable Suite 1703. Upon check-in, I received a room upgrade from the very helpful and kind front desk agent, Abdullah. Everyone at this hotel takes great care of the guests; the restaurant is very cozy with an astonishing sea view. The restaurant offered a variety of foods every day. The beach is vast and comfortable. The animation team, Dasha, Valeriya, and Simba, were fantastic - unfortunately, they are no longer with the hotel. Islam at the gym was so kind and friendly.

Perhaps the waves are too strong, and the pier's regulation policy of closing at 5 PM seems too early.