Sheraton Sharm Hotel, Resort, Villas & Spa

service, buildout and beatiful view of the strait of Tiran.

The internet was horrific to non-existent. Also, I could have done without the music on the beach.

EXCELLENT CUSTOMER SERVICE EXCELLENT STAFF ALSO thanks

NO FREE SHUTTLE

I love the location and the kindness of all

Not really, I did enjoy my stay!

The entertainment staff was very engaging and helpful (Mr. Aladin, Fire, Daniella, Moustafa, and Mario). They provided great entertainment and were the best aspect of the hotel! The access to snorkeling off the beach was excellent and so was Mohammed El Kon lifeguard on the dock. The service in the restaurant was good, both managers were very welcoming. Megahed Eissa at the front desk was the most competent and corrected the problems I encountered at check-in. My housekeeping man was most excellent and kind (room 335), also one of the best aspects of my visit! Mr. Megahed Eissa was also very helpful in contacting a pharmacy for me when I became ill.

The front desk experience from before check-in and check-in. The front desk was bad at communicating and when they did reply everyone gave a different answer. The check-in person and manager at check-in questioned what I had been told in communications with the Front Office prior to arrival. They questioned my communications with the front office and I questioned their competency and reliability. The concierge gave incorrect information about visiting times for the Mosque in the Old Market, resulting in a wasted trip. The gym was very old and sometimes not very clean. I had to request it be cleaned and to get gym towels. While the chef in the breakfast restaurant was knowledgeable and accommodating, most of the staff did not understand a request for poached eggs. The omelets and fried eggs were cooked in far too much oil which caused me to get sick from the first day. Old hotel which has delayed renovations for too long. The spa area was very old and not inviting, in need of updating. While I did not take a photograph, the showerhead in my room was old with a lot of mineral build-up. WiFi was the worst despite asking for tech support, and I especially realized this after I left the hotel, and have much better access at the airport lounge and at my current hotel in UAE.

I really liked the location of the hotel — it’s in a great spot! The Sheraton also has a very beautiful beach, perfect for relaxing and enjoying the view.

I was disappointed with the staff — they were not friendly at all, and at times I felt disrespected. The food was also below my expectations and could be improved, and the Wi-Fi was the worst I’ve ever experienced.

This was mybsecond stay in the hotel. Spacious room with amazing terrace e overlooking the beach and sunrise. The hotel.is somehow dated, but maintained, staff from reception, to chefs, cleaners. .... all deserve 5 stars.I enjoyed the near by diving centre ( part of the same hitel beach) and completed PADI. So convenient.... And instructor kind, knowledgeable... Viola, the dining room coordinator, was attentive, always thinking Kingdom out of the box, and helped me to identify places out of the hotel for a few evenings.So, price is average, food average, but staff, location does well.make it up. Go for it.

The sea view was excellent, the food was so good

The glass elevator was so hot at summer, there was no shuttle bus to the city, the room far from lobby

The location, the receptionists

The employee of at the beach activities, like sport , and games ( some)

location

big difference in every thing compared to the same property in the past few years regarding reception staff , maintainsce , entertainment

The food was adequate for the price level, however the waiting staff were extremely attentive. The room cleaners di a fantastic job and were very respectful.

Legendary and comprehensive service facilities Party plan daily With youth group stuff Bella and the other two group The profusion of the reception officers especially Mr Adriss very welcome guy and helpful solving all issues with balance of Hotel business and the customer desire Beside the good assisting of Mr Reda Rageb and Ahmed Abubaker The restaurant very good in all directions food and stuff crow

Dark in the entrance The policy of taking 40 dollar for early check in was not suitable especially when guest came 6 am mornybf from flight direct and the hotel knew there are no flight from some countries only in this time Beside that 40 extra charge not. Allowed to have breakfast in the same arrival day while you chargers extra for early check in

The hotel is nice and spacious, clean and organized.The staff were so helpful and professional.Should mention and thank Mr. Mohammed Atiya at the front desk for his smooth checkout and help.

I wished they had the paid-out option as card was not accepted in transportation, and ATM machine declined my cash withdrawal.

The staff is amazing, despite the noise from the other guests and some mishaps due to the building (electricity/water), the staff are the most helpful ever! Especially Sayed from housekeeping, Viola from the restaurant and Ibrahim from the room service, they are always there when needed and solve the problems very fast. The animation team are very warm and helpful too.The beach is great (no classic sand but rather a hard-sand) with adequate distance between umbrellas and the "do not disturb" flag works like a charm. The jetty towards the sea crosses over the reef and provides a good swimming area, swarming with colorful fish. Do not forget your mask & snorkel.

Although I booked a double room, I was given a twin room at the check-in, they could not change it due to full-capacity. The clientele is very noisy, especially at night and there's no sound isolation in the rooms, so unfortunately no sleep at night. If you do not book "all-inclusive" or come with a tour, it might be tricky to find a bite, the restaurants have opening-closing hours (yet the room service is amazing).

Overall, I enjoyed my stay at the hotel and found the room to be comfortable. The food was also quite good. However, I was disappointed that the hotel doesn’t have a sandy beach, and while one of the swimming pools is convenient for swimming, the other is located too far away. Additionally, the parking area isn’t covered, which leaves the car exposed to the sun, making it extremely hot during the day.

I didn’t like that the hotel is quite far from the downtown area (the souk) and also from Nemmabay. Additionally, the lack of a sandy beach was disappointing, and while there are two swimming pools, one is too far to be convenient. The parking area is also not covered, which leaves the car extremely hot during the day.

Very good house keeperVery good staffVery polite Very clean

clean big room beautiful view clean beach

Many thanks for Mohamed Hagid from the reception, Hamada and Nagi from Lobby Bar, Ahmed, Ibrahim and Mohamed Ramadan from restaurant. All staff were excellent for me. I have stayed just 2 nights but everything was good. Hopefully I will come again.

the hotel room was nice and spacious but the furniture a bit old and the bathroom might need to be renovated. It’s a good value for the money.

nice large rooms with sea view

Staff was very kind and helpful

Hotel definetly needs some renovation- curtains are broken, different parts of furniture

It was my third visit this month everything was good before but this time the service was so bad and the food was very poor