Pickalbatros Golf Beach Resort Aqua Park- All Inclusive

We liked the staff they were very kind,helpful and the location was perfect

The room wasn’t what we expected it wasn’t same as the photo it was the Same but not clean

After our first stay, I booked another one to prolong the great experience I mentioned earlier. Time flies here, but it feels wonderful to watch the whole family enjoy quality moments together. I highly recommend connected rooms, as they are perfect for larger families, offering both privacy and a sense of togetherness. The rooms are clean and spacious, the local reef and underwater life are fascinating, and we all enjoy snorkeling so much that I am already thinking about extending our stay even further.

I might be biased since this is my fifth visit to this hotel, but I genuinely love the location, the consistent support, the kindness, and the overall attitude I always experience here. The reef is excellent, the facilities are well maintained, and the personnel are exceptionally friendly and supportive. It is also important to mention that I am traveling with my family, which makes the atmosphere and service even more valuable to us. Overall, it has been a truly great winter experience that keeps bringing us back.

My favorite was definitely the Lebanese restaurant. The staff there were extremely respectful and the food was absolutely delicious. A special thanks to the Lebanese restaurant manager, Mr. Mohamed El-Sayed, and the Chef Amr Mohamed, who personally came to greet us—it was such a nice gesture.I also want to thank Mohamed Gamal and Mohamed Basiony from the main restaurant. Their service was outstanding, also thanks to Mr. Mahmoud Suleiman from the Egyptian restaurant Tajin. The food there was exceptional, and the service was absolutely outstanding.

The only downside was that the room furniture, especially in the bathroom, felt outdated and didn’t reflect the otherwise high standards of the hotel. The corridors leading to our room on the second floor also looked worn out and could really benefit from renovation, new paint, updated flooring, and thorough cleaning. These areas don’t match the luxurious feel of the hotel, and I hope they will be updated soon.

The staff was great specially Mohamed I forgot his last name, and all the restaurants staff chefs and waiters.

The Blue Bay tour company the run the excursion, they are big scam , We had 3 excursions with them through the agent Mohsen who is a big lair he charge us triple the price and didn’t driver the service he promised we found about the prices from other hotels gusts who shares our tour. Blue Bay Diving Center is a big scam don’t ever use it.The bad thing they are the only source for tour in the hotel . The hotel is so far from anywhere.

The location was good, the staff were friendly and helpful and the food was good

My bathroom tub was not working properly and was leaking

The beach side was amazing, also the food was very delicious. Staff also was friendly, and fix issues properly.

Just a suggestion, rooms should have blackout system for the windows

The beach ,the swimming pools,facilities, staff

Food , drink ,was to the cheap side

I really enjoyed my stay at this hotel. The rooms are big, cozy, and tastefully furnished in a classic style. Even though there isn’t a sandy beach, the hotel has several amazing pools that more than make up for it. The food was delicious with plenty of variety, and the staff were incredibly respectful and attentive — thank you to all of them! I highly recommend this place, and it’s perfect for families with kids too.

The hotel is located far from most tourist attractions, so you'll often need to take a taxi. However, there's a taxi desk in the lobby, and transportation is relatively inexpensive.

Location and Facilities.

Not so clean, staffs are not very kind in general, don’t prioritize the customers in many situations only their job. Resort too old under renewed with many repairs ongoing. Beach is not really a beach.

Everything was excellent – clean room, delicious food, and very kind, helpful staff. Highly recommended!

Front disk staff did a perfect job, specially Mohammad Mohammady.

Extremely poor house keeping and very bad engineering response. Chef serving sea food was terrible, we had to ask him so many times to serve us proper portion, then we just gave up and unfortunately left dinner still hungry!

The food was truly amazing, with excellent taste and variety – definitely the highlight of my stay.The kids pool area was nice, my kids had enjoyed a lot, also the west wing pool was nice, I enjoyed it.most of the staff were friendly.I would like to give special thanks to Chef Wagdy, Chef Ayman, Chef Khairy, and Chef Mohamed Ismail for their outstanding efforts and hospitality.Overall, the hotel has good potential and the property itself was nice.

During check-in, the reception team didn’t give much attention. I was directed to the cashier to pay, then to lunch, and handed an envelope with hotel information. This felt more like a 3-star process rather than a 5-star welcome.The animation team and entertainment program were boring and lacked energy.Service during dinner on the terrace needs more care and attention to guests.During lunch and dinner, only tissue napkins were placed on the tables, while a 5-star hotel should provide cloth napkins, especially for dinner.Tip cups were placed everywhere, which felt uncomfortable and not in line with a luxury experience.

Great hospitality very clean rooms Animation team were super friendly and nice Special thanks to house keeper saeed hamid you were very helpful thank you for your hospitality

Staff, pool, parking, food and cleanliness level. Alacarte Restaurants (Italian and Lebanese) were very good.

There was no Beach, only snorkeling was available. For not good swimmers, life jackets are mandatory Entertainment was very poor and entertainment team were doing almost nothing. comparing with other hotels in same location, the entertainment of this hotel was the lowest in quality.

Staff staff staffThen alacarte resturants food tremendousCleanlinessStaff one more time

Gymnasium machines , free golf training only monday for one hour i didnt see such information in booking

Beautiful property located in the middle of naama bay and soho square. Highlights are the pools, buffet and food/drinks throughout the day, and friendly staff.

Our sink drain was clogged and maintenance said that’s normal flow of it draining even though the public sinks close to the buffet drain normal.

I really liked the property. The rooms were clean and comfortable, the staff were very friendly and helpful, and the resort facilities were excellent. The food was varied and delicious, and the location was perfect for relaxation. The atmosphere made my vacation truly enjoyable.

I noticed that the rooms need some maintenance, especially the bathrooms. Also, a few of the outdoor pools were not working during my stay, which was a bit disappointing.

I liked cleanliness of the hotel and the restaurant as well as the friendliness of the staff.

I expected more entertainment, performances and shows. There should be some bellydancing performances, I stayed in the resort for a week and I didn’t see any bellydancing or Arabian nights.

Staff were amazing . Very friendly and always ready to help and serve

Rooms need a lot of renovation