Ivy Cyrene Island Aqua Park Resort

Everything was clean, working, and the staff were all the time was attentive. Wonderfull!

Everything was great!

The hotel is fine. All staff was kind and helpful. Animation was good.

The food is very questionable. There is no quality at all. Especially that it is a family resort. Also during a foam party there were three girls almost naked dancing like in a strip club. It was 3pm and the kids were around. Totally disgusting. Also I understand the idea of tipping, but not bribing to get something better. We are living in the XXI century. Also the playground is missing or at least a good kids club. The one in the hotel is just two tables at 2m square.

Terrible Experience – Not Worth the Price

Very disappointing stay. Some staff are rude and unhelpful, while others were fine. Food is very bad (even spoiled vegetables), and no sugar-free drinks are available at all. Very unknown and cheap brands are used for hot drinks. Ice machine never works and drinking water is always hot. No AC in the restaurant or reception, rooms are very old, facilities and entertainment are poor, and the beach is far from the hotel. Absolutely not worth the price.

The place is very good for kids. The facilities and slides on the pools. The beach was nice too with a big space and a long extension inside the water that you could jump right inside the water without having to step on the rocks outside. They also made shows and activities almost every day. The food quality was excellent. The staff were polite and helpful, although sometimes you could feel they are understaffed. One day, we found a fruit basket and refreshments for free in our room, which was a very nice gesture. The housekeeping was very helpful and responsive. The place is very practical, not luxurious. The rooms had keys, not cards. The shower had water flowing from both the lower tap and the shower head at the same time, but still, the water pressure was fine. The rooms were spotless clean but a bit old.

The animation team was not good. At one night, they kept talking in russian with no regard to english or arabic speakers. After a while, people began to leave, and we kept waiting till we discovered the show was canceled. When we addressed them, they responded in irony!Also, the coffee machines were not available at any of the pool bars. I needed to walk to the lobby, which was a long walk.On check out, they were a bit harsh to make us leave, although we were not late. They called several times, and the bellman was early and kept waiting outside, which was a bit weird. However, they were all polite.

I had a wonderful stay at this hotel. Everything was exceptionally clean, and the staff were incredibly friendly and attentive. They went out of their way to help us with anything we needed, which made the experience even more enjoyable. One of my favorite parts was the beach area—just a short 5-minute walk from the hotel. It was the perfect spot to relax and unwind. Highly recommend this place for a comfortable and pleasant stay!

The staff is polite and helpfulThanks Aigerim and Ahmed Salah from reception

nothing. Only the cooperation of Mr Waleed the front office manager

The food. The cleanliness of restaurants. The restaurants were a disaster. The staff at the bar and beach. The waiters. They were all rude.

We had a long stay in Sharm and this was the perfect hotel for our big family. There was plenty to do for everyone including water slides, beach, kids club and entertainment team to keep us busy. We stayed over new years and had an amazing time at the party arranged for the guests. The food served was fantastic. Great entertainment organized and loved the overall vibe welcoming 2025. We had breakfast at the main restaurant most days. Big thanks to the breakfast crew leader Ahmed Maher. He was always on hand to help set up a table for the 8 of us and make sure we were always happy and had everything we needed at breakfast. We also enjoyed the oriental restaurant 2 nights during our long stay. This was also an amazing experience - We would like to thank Mohamed Abdel Fateh who welcomed and served us along with his team and special thanks of course to Chef Ehab - the Arabic cuisine was extraordinary. We also managed to enjoyed a massage in the Spa. Best experience ever. Ivy Cyrene about 20mins from Naama Bay so we used taxis to get back and forth. We did one walk to get a mini bus taxi from the hotelWhich took about 20mins to reach the main gate of Montazah.

Spacious , clean

Old amenities, food was not that good

Staff responseAquapark Activities and night showes

Very nice hotel, staff is very friendly. The rooms are very spacious. And the views are great!

I would say they could have pizza for kids.

Staff was helpful, especially Mr Mohamed moustafa the reciption manager . I would like to thank him very much .

Lovely Hotel and Beach, Friendly staff and food is good , clean and good standard.

The location is great, not that far from the airport and close to amazing coral reefs (ask for Ramy at the beach, he will book a trip for you :) The rooms are big and clean. The food was tasty, especially dinners (grilled vegetables, fish and meat, delicious rice and deserts!). The stuff is super friendly and helpful. Diverse animation program.

The beach volleyball field can be improved - there are little stones.

The receptionists Abdelrahman and Salma were super caringGave us a great room with nice view and allowed us a late checkout until our flight which was in early evening The food is very clean . Not much variety But great quality healthy food. Animation team , Ahmed th DJ and Moody are such genuine kind humans that are doing great job and treating the guests very kindly .

Just the gym is very poor , broken machines and dirty

This resort surpassed all my expectations The food is really of high quality, great taste , very clean. Good wifi everywhere even in the rooms The receptionists are very helpful . Abdelrahman , ElMahdy and Ali . They did go above and beyond for our comfort . The hotel of itself has some of the best views. Great animation and entertainment. It's just a great package

The gym is dirty and the machines are broken

The room view only

Food quality is not good and poor,stuff is not professional specialy the resturant supervisor at launch time,all phones in the hotel were dead in the second day in our staying and the location is too far from everything

The staff were very friendly, cooperative and helpful. The rooms were very clean and spacious. The bed was on the hard side. Food was good. You can have access to multiple pools. The beach is nice. The overall experience is solid and satisfactory. Definitely good value for money.

There's no specific negatives but If you don't have children definitely pick the above 16 adult friendly side of the resort since it is much quieter and chill.

‏I would like to express my sincere gratitude and appreciation to Mr. Maher, the Restaurant Manager for his tremendous efforts and dedication in resolving the issue we encountered during our stay. His intervention on the day before our departure was crucial in changing the negative impression we had formed about the hotel.‏We truly appreciated his commitment to guest satisfaction and his focus on delivering high-quality service, which positively impacted our experience. It's professionals like Mr. Maher who make all the difference, and we are grateful for his actions.‏Once again, thank you very much for all your efforts, and we wish you continued success in your career.

1. Poor Planning and Inconvenient Location: The hotel is poorly planned and located far from any services or attractions. Within the hotel, the rooms are situated at an inconvenient distance from essential facilities like the pool, restaurant, or any other amenities, requiring long walks to reach them. Additionally, accessing the beach requires a special shuttle service, which means waiting at designated spots for the hotel bus—a huge inconvenience.2. Unprofessional Reception Staff: The reception staff were consistently rude and unhelpful. There were multiple instances of arguments between the staff and guests, which is simply unacceptable in a hospitality setting.3. Poor Room Cleaning: The housekeeping staff did a terrible job of cleaning the rooms. It was clear that no attention to detail was given, and the rooms were barely cleaned. The overall cleanliness of the hotel left much to be desired.4. Terrible Food: The food at the hotel was atrocious. There were hardly any dishes that were palatable, let alone enjoyable. It felt like the chef had no experience or interest in providing quality meals.5. Rude Restaurant Manager: The restaurant staff, especially the manager Emad Abdullah, were extremely discourteous. On multiple occasions, there were heated exchanges between him and the guests. His lack of professionalism severely impacted our dining experience.6. Poor Air Conditioning in Reception: The air conditioning in the reception area was almost non-existent. It barely functioned, making the waiting experience uncomfortable.7. Discrimination Against Local Guests: There was a noticeable difference in how Egyptian guests were treated compared to those of other nationalities, despite everyone paying significant amounts for their stay. This was extremely disappointing and made us feel undervalued.8.

I liked the location and the room view was so nice.

Only my comment regarding the food , I didn't enjoy the food there it was bad.