Marina Sharm Hotel

Opened bar 24/7

Bad food very bad Scams stuff Dirty Loude music Worst towel service. Stuff speak bad English but good Russian

It's proximity to our dive center and shopping area

That cars could not drive to the hotel.

ABSOLUTELY DEFINITELY POSITIVELY LOCATION LOCATION & THE MANAGER HE IS ABSOLUTELY EXCELLENT & HOUSEKEEPING  & CAFETERIA BOTH CHEFS & THE CAFETERIA AFTERNOON MANAGER &  FRONT NIGHT RECEPTIONIST WAS AMAZING EXCELLENT

YES YES ABSOLUTELY DEFINITELY POSITIVELY THE FRONT RECEPTIONIST NAME ALI HE WAS VERY RUDE & ESPECIALLY VERY DIFFICULT TO DEAL WITH ALWAYS TOO BECAUSE I HAD PROBLEMS WITH ALI BUT THE AMAZING MANAGER MR MOHAMMED GAMIL FIXED EVERYTHING FOR ME. THANKS

Since first time we checked in at tie reception , the staff were very friendly , polite and professional The breakfast was amazing and have many food varieties and types

Nothing everything was super clean and comfort

The hotel has a good location, with nice beach and pool areas. Some of the staff members are supportive, and the response to service requests is somehow quick and efficient.

The food, particularly in the main restaurant, needs significant improvement. The “all-inclusive” concept at the hotel is misleading, as many items and services require additional payment — even for small things such as Turkish coffee. This makes the package poor value for money.The rooms are small and dated, with decor and facilities that clearly need renovation. Overall, the hotel lacks proper organization and management, which negatively affects the guest experience.

Clean , friendly environment, helpful staff Thanks for Mohamed Gamal , Karim from front desk and Ahmad Rayan pool bar and all housekeeping staff

BRAVO MARINA SHARM !! Please read until end carefully ! I would like to thanks for our stay in marina sharm hotel, there is still some little improvements need for some areas I have indicated below clearly but overall my evaluation is 8 normally but still I decided to give 10 !! BECAUSE : - [x] Because , your management employees Mrs. SARAH. She is very professional and for the hotel is great investment if I compared my 2 years ago stay in marina sharm hotel. Thanks Ms. Sarah for your impressive and professional call in ours room and asking how is ours stay. - [x] I would like to say big thanks for house keeping man Mr. Eslam everyday makes ours room very clean and he is not a housekeeping, he is an art man makes great decoration in ours bad with a great creativity. He is also big investment for the hotel. In restaurants - [x] Mr. Ahmet Atef is a great guy care of customer with a good smile and services in restaurant, it makes us start to day with good energy and he is very professional employee. - [x] Massage and SPA center Ms. AMAL very professional and kind person, polite and very honest person. Many thanks Amal.AND : worst !! Ms. AGDA , terrible , unprofessional, rude , no education , insist to take people staff after massage. 2 years ago was there this person and it was the same and surprisely still there. disappointing experience again with her. BRAVO MARINA SHARM , this time you I have seen that such an improvement for the employees professional you have added on your value . See you again soon !! Thanks again ! Best regards, Özer UYANIK BOOKING GENIUS TRAVELLER !

AND : worst !! Ms. AGDA , terrible , unprofessional, rude , no education , insist to take people staff after massage. 2 years ago was there this person and it was the same and surprisely still there. disappointing experience again with her.

I want to say bunch of thanks to animation team guys, particularly to Lulu, that they were doing their best to make people feeling happy, Mohamed who was cleaning our room with his big smile and every second care to my parents.Special thanks to Ahmed, who was working at the reception , with a big smile and full love to his job, I wish that one day your will become a manager of the staff and will teach others how it means to be a real hotel service.

A fisherman who was catching fish in the morning, shouted on me and forcing me to get out of the sea, but when I switched from English into Russian, he changed his tone?‍♀️English speaking people try to use broken English at the hotel territory, because when you ask for a cup water, they tell you that it is not free for all-inclusive , but when you ask it in Russian, it becomes free immediately. I was really disappointed about Ali, who was working in front desk (reception), I assume that the reception is the face of the hotel and even asked him whether he has some personal issues with me, because he was not kind and too disrespectful to me.I assume he was having some sexism or perhaps racism issues with me.P.S. you see my review for 1 day, but I was here for 6 nights, I just booked another room, because I got a late night flight , they had refused to prolong my stay for one more day, thats why I did it in here.It was first and last stay at this hotel, so do not consider going there if you can not speak Russian, otherwise you will feel hater to your English speaking attitude. I am not even from English speaking country, and they have judged me because of using widespread international language.

The location of the property was fantastic however most of transportation, such as taxis and others were not allowed to enter in the resort and they used to drop us on the main gate which required to walk for 15 to 20 minutes to reach to the hotel entrance

Big question on the clean list of the rooms and kitchen itinerary, and the overall health and hygiene elements 

the breakfast was excellent and the room is very comfortable, the beach was clean and the neighborhood was decent

Good location and it was close from center

The property is not clean and there was noise event in the front yard , singing voice was very loud , the room was very small, no iron table, bed covers were not clean.. etc

beach

room are so far from everything no more activities no good quality breakfast

Clean friendly staff good location

From the start I was greeted by the nicest receptionist out there “Moad”. Great stay all in all, I would go back. Special thanks to Food & beverage manager Mr.Shaheen & Bar manager “Mahmoud”. Karim, the lifeguard from the beach team thank you for everything, you are a sweetheart. Amazing staff & management team ?

Perhaps the bar could do with a little TLC. It didn’t look very appealing I’m afraid

The view and the room were nice and could be better most of the food is amazing

The desserts were so bad and all the Asian food was not asian at all and some of the food offended my Japanese wife I knew this hotel since it was named helnen it is one of the first hotels and known ones it should be better than this

Very Friendly staff and easy access

Food need to be improved

Location

Food was dirty and have no taste,room was not clean with a water leak from the shower and under the sink.Free 4G wifi and if you finished them you need to pay more.hotel have construction and you cant rest during the day or even on the beach

The hotel is clean and stylish. The pool and beach are amazing. The food is fantastic. The staff are exceptional. A very nice hotel.

On random nights at 2am there will be extremely loud music from nightclubs situated close to the hotel. Music loud enough to rattle every window in the hotel. The music lasts for about an hour. I’m not sure what is happening here, the music from bars and nightclubs located nearby is usually completely acceptable and not a problem, but occasionally and for a relatively short period of time, it’s unbearable! As a hotel that isn’t your typical party or resort type hotel, they should address this.

The beds are excellent. The house keeper a towel decoration artist. Good location.

Loud music, the rooms would need a refreshing. The spa is not nice.

The hotel is in an excellent position on the beach in Naama Bay. There are plenty of sunbeds to relax on and a nice stretch of sand and sea. The bar staff on the beach are really friendly. The food in the restaurant is delicious and attentive staff are always on hand there. The evening entertainment was very good.

Naama Bay is a lively place, and the hotel has nightly entertainment, which is quite loud.