Best Western Kutaisi City Center

I had a great stay at Best Western Kutaisi City Center. The hotel is modern, clean, and perfectly located — just steps away from the White Bridge and the city center.My room was comfortable and quiet, with everything I needed for a pleasant stay. The bed was cozy, and the bathroom was spotless.The staff were friendly and professional, and the breakfast had a good selection of fresh options. It’s a very convenient place for both business and leisure travelers. I would definitely stay again.

Centrally located

It was freezing in the room, especially bathroomMusic from below noon stop

The staff was very friendly and welcoming, always ready to help with anything we needed. The hotel has a perfect location, which made it very easy to get around and explore the city, with many attractions, shops, and public transport nearby. We really enjoyed our stay, felt comfortable throughout, and would definitely come back again in the future.

The location, staff courtesy, cleanliness, cozy rooms

internet was between pretty bad to poor - could not even open gmail at times, disrupted my work even though the reception staff tried to assistlack of vegetarian options for breakfast, and the food was bland. despite the person in-charge trying to assist - most of us walked out dissatisfied

Location is amazing, 1 min from the white bridge, 5 from the liberty park. The staff is friendly and accommodating.Rooms are very clean although showing some age, all rooms are soundproof which is important due to the hotel location.

Breakfast is modest at best. very few options.

Great location, friendly staff, everything is new and clean

The breakfast was very bad. Many things were missing - utensils, bowls, pastries. The scrambled eggs looked horrendous. The coffee machine did not work and the waiters charged extra money for coffee. No fruits at all. On our last day a manager came and saw the situation, I hope things will improve.The noise from the street outside is bad. The WIFI did not reach our room at all during the stay we asked the staff but nothing was improved.

The beds are comfortable, air conditioner is ok, everything is clean.

no good parking, you'll be lucky to have one, tiny rooms, breakfast is below average and not appetizing at all, rooms look directly at a construction site with lots of noise, no balcony, roof restorant service is below laughable, i don't need you to ask me if I want something every 10 minutes, it should not take 30 minutes to get the food I ordered, and then get the food I did not order cause I was missunderstood

1) The location of the hotel is excellent.2) The staff of the hotel was very nice to us and tried to do their best so that we can feel comfortable at their hotel.3) The food at the roof top restaurant was excellent.

The dining room of the hotel is very small and doesn't match 2025 tourist requirements. In one of the mornings I had to wait for a rather long time for a table for 4.

Location, staff, cleanness

Location was 10/10 and the cleanliness of the room. The staff was very polite. The hotel is modern and well equipped. Their rooftop bar is excellent. In spite of being centric, it was super quiet at night we slept great. The server Mohammed was one of the staff that really stands out, he was very professional and friendly, a great asset for the hotel. The taxi driver Caxa/Caja was the most welcoming, he truly reflected Georgian hospitality.

The breakfast area was disorganized one day that Mohammed wasn’t there, there were no plates, cups or cutlery and the staff was completely oblivious to the people standing around waiting. So disorganized that they didn’t even asked our room, we helped ourselves as best as we could and left shortly after. The rooms are not very sound-proof but luckily all the guest seemed very polite and no complaints about noisy people.

Location perfectReception cooperativeBeka is very nice and polite

Smoking not allowed in the roomsHad to come down

Breakfast was good, nice comfortable beds, great location

All was fine

The location of the hotel is perfect, and the management is flexible. In my case they accepted to keep my luggage until late in the afternoon.

Real fast wasn’t worth the money.

Hotel was modern and clean. It was near the white bridge.

Location is excellent

stuff is rude and do not know how to behave when managing problem with the customer. They are not welcoming,

Very good location. It’s the centre of the city but not noisy part of it. Great breakfasts, nice new rooms. All you need for the good trip.

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Good location, nice hotel

Low WiFi, small dining room

The location the room

The breakfast was in a very untameable room very crowded and noicy

This hotel exceeded my expectations. From the welcoming reception to the comfortable bedding and high-quality amenities, every aspect was impressive. Ideal for both business and leisure travelers.

“I really liked the staff — they were incredibly friendly and helpful. The hotel was very clean, and the breakfast was excellent.”