Dedeman Tokat

Staff at the reception, bellboy, and restaurant

Breakfast, quality of the bed, and pillows, and the air conditioning

Very cleanParking Friendly staff View to river Family friendly, they provide beds

Great, beautiful and clean hotel. All the facilities you need are there. Personal are very friendly. Airco and wifi works good. Beds are so comfortable. I would definitely come back.

Nothing. Everything was perfect

The room was large, easy to park the car

In the room, the airconditioning stopped in the middle of the night as a result of which the temperature in the room increased a lot and it was difficult to get it cool again. The curtains let through too much light. The pillows were too high. We asked at the reception for two single duvets on our double bed but couldn’t get it explained as staff spoke little English. The breakfast was average: despite many cheese options there were no sweet options, no coffee machine and not egg menu. It didn’t feel like a 5 star hotel overall

Actually I liked everything, my staying was fantastic because the hotel very clean, nice and all the staff is so friendly and helpful

Everything

Great location near the riverWe had nice dinner in the hotel restaurant

Ac was not working we had to open the windows

Everything is fine. Spacious and functional deluxe room

Sound insulation can be better.

nice breakfast; comfy room; centrally located hotel

a little overpriced

I loved the pillows.

Breakfast was copious but very bland and low quality. The filter coffee was like toilet water. The cheese was of the lowest quality.

The hotel is luxurious with everything it contains...I booked a family suite and the price was very reasonable, about $95...The location is close to the river and children's play parks...Wonderful hotel and worth staying in....

The staff is not fluent in English and it seemed to me that they are not friendly and they did not offer me a service to deliver bags to the room despite my carrying large bags... But in general I enjoyed staying in the hotel

the rooms are beautiful and comfortable

hard to communicate in English

The rooms are very nice and clean. Overall the hotel has nice facilities, we tried the swimming-pool and jacuzzi and it was great. The stuff were kind and helpful, check-in was flow-less and prompt.

Being a 5 star hotel you would expect better breakfast selection. Overall the breakfast was good but not the best. Coffee was available in a thermos only, you would expect a coffee machine as a minimum with different options (latte, espresso, cappuccino etc.) In 5 star hotels usually have better fruit and pastry selection (more bread kinds or having croissant etc.)

The space of the room was big the bed was huge, the restaurnt food was fine. There were three pools two indoor and one outdoor they were nice. The gym had alot of equipment

location and room

the view of my rooms were not good . I select revier view and thye give river view but there was small building belong to the hotel make the room view very bad

- new well designed rooms, great view on the river.- great parking (open air and underground)

- Quite poor breakfasts, compared to Dedeman Konya.- Default pillows are huge, for giraffes))

We have stayed here many times as its location is very close to places we love.

Location is good.

Not clean enough

very clean and quite.

Staff was helpful

Breakfast relatively poor.

The AC was not cooling