Tropical Retreat By Zuper

Good location, amenities, room and food.

Overall experience was good , everything was well taken care of , Welcome to room allocation to Food quality , the play area , pool , everything was good.

Weekend could have been planned well with a live band / karaoke session / bonfire etc

loved the place. It has a great collection on indoor and outdoor games. Perfect to spend time with family.Would highly recommend this place.

One issue we faced was the dinner options in particular were limited. However, there are good options just 3 Kms from the resort.

the location was perfect. the rooms were very clean. we were welcomed very well. the swimming pool was nice. the breakfast and the meals were good. special mention of the restaurant manager and his team at Ambrosia

room could have been a bit better. also no hooks in the bathroom just one to put the towel. and sink area needs waterproof mats since the entire area becomes wet

The property was great. Spacious and open and very apt for a relaxing weekend. They had a normal pool and a heated pool as well so it was good. The food was quite good though limited options in in house dining. The breakfast buffet was very nice.

There was a wedding in the resort. And our room was in middle of the wedding party rooms. The music for the wedding party began at 6 am in morning and continued throughout after that. They should have informed us about the wedding or at least given us room on the other side of the resort where the wedding party was not staying. It just spoiled the morning for us

Good Ambience ... Good Food ... Great and courteous staff

Good ambience, good food

Housekeeping, room service has to be more prompt and quick

Ambience was good, staff was courteous, food was awesome.

Some issues with housekeeping.. also some facilities not been made available because of some wedding.

Staff is really good, and they're always ready to help. I was there with my daughter, and staff support and help made our stay cool.

Cleanliness was not up to the mark. Cocariches were there in room, and the pool was also not clean.

Nothing, to costly and not value for money breakfast was good

Too costly and it's not worth spend more than 1500 per person as no dinner and no lunch available in price as complementary..

the heated pool and food was very good.

there was a mouse issue in my room. also the bathroom door was slightly broken and didn’t lock

Its a big vast property, staff is polite.There is recreation room as well having carrom, tt, pool, foos ball etc so one can have good fun there.Also, there is turf to play cricket or football etc.It has a temperature controlled swimming pool as well.Parking space is huge and it has few other fun activities as well.Overall, a nice property with lot of activities to spend time.

Quality of food can be better.Although they have good spread but taste is not upto the mark, whatever items we ordered were not upto the mark and costly as well for that quality of food.And both the times we visited the pool, we didnt find it very clean so had to avoid.

#1: Temperature Controlled swimming pool#2: House keeping staff were helpful#3: Overall ambience was good, but can be more attractive#4: Good options at Breakfast in Ambrosia restaurant. Also, quality was good.

#1: Property was too much expensive (Charged as per luxury resort), but doesn't look like a luxury type#2: Only one restaurant in the resort 'Ambrosia'. Buffet costs too much expensive, Rs1199 + taxes. Food quality of buffet was not upto the mark. I would rate below average for cleanliness.

Dissapointing birthday celebrations.

I had booked this location for celebration of my wife’s bday. To which when I inquired about anything special can be done so the staff informed me that they have package for bday at 3500/- which includes bday banner+balloons +cake(1/2kg) Normally all these are complimentary in any of the premium resorts/hotels. Still I went ahead with the deal & paid in advance for everything but to my disappointment the cake never arrived & I had to follow up a lot & it spoiled everything.Also the staff didn’t knew who took the booking & it was complete lack of communication between the team.Also the staff could have been a bit more courteous.Think twice before booking this.

cleanliness and calm evening

very costly in terms of food items

Good location. Food and service

Room had lots of problem. AC control not working, Water not heating in bathroom. Wall was damp and leaking.

Adventure activityHeated pool

Bathroom had sewage smell which was not going. Room AC was not working initially.

Ambience

Outdoor playing activities are functional only after 10 AM..checkout time is 11 AM..we checked in at 4 pm ..so kids couldn't enjoy outdoor playing activities..

room space, service, location, amenities

too pricey for food

It's at a great location, one hour drive to bhandhardara, the view of the hills from the room was spectacular..we enjoyed the temperature controlled pool. The staff is good and was a pleasing experience

Food is overpriced for the quantityNo activites for toddlers so they to get bored we had to move out to explore , a max of 2 days sounds good Adventure activities were not functional