Vivaant Retreat and Conventions

I stayed at Vivaant Retreat during the monsoon and honestly, the location couldn’t be better—just off the highway, so no stressful drive-ups. The moment you enter, it feels peaceful with all the greenery and misty weather. The rains made the whole place look magical. Rooms were cozy and clean, and I loved how easy it was to just relax without going too far from the city. Definitely coming back for the chill monsoon vibes!-Angel

Beautiful place.. Awsome food nd view from room. Verry helpful all the staff

Nothing was there to like...

It's very bad experience...on booking our. Room was with breakfast but property denied our breakfast saying we don't have kitchen...after entering in room..very bad smell... property is not maintained....it's very bad experience with property and with booking.com....

Like the location, room and food was awesome, house keeping where so good, on a one call they do come do the work, all the staff are well trained, manager himself so mature...guest relationship was good, that we never feel that we are out of our group....

I was highly highly disappointed.

The property was completely haunted. It was a residential complex in which resort was located. First of all the area was not at all maintained there was not proper lighting in corridor and even room was not having proper lighting and the images at this site are completely different from what actually was there. The bed was covered with hairs and we got to know over there that Wi-Fi is only at reception in rooms you wont be getting any kind of Wi-Fi so after seeing all this situation we decided not to check-in at resort.

The rooms were immaculately clean, well-appointed, and featured modern amenities that ensured a comfortable and convenient stay. The bed was incredibly comfortable, providing a restful night's sleep. The attention to detail was evident throughout the hotel, from the elegant furnishings to the thoughtful touches in the room.

Fog resort, the resort has it own identification this is well know for fog near to kasara ghar food is too good

location is mesmerising it is like a fog resort all the room were clean and tidy

no network

Only the premises on which the group of hotels, one of which is Vivaant is good. Note that all the amneties shown(pool, sports etc) are common and not exclusive to Vivaant.

Horribly rude desk staff, filthy rooms, disgusting stained bedsheets, slow(no) service,months old rat droppings in the cupboard(not surprising to the staff), water ran away in the bathroom that they took time to fix. Please note this is over just one day. Very poorly managed and guests have to spend hours in the lobby because of gross overbooking. Malpractices such as payment in cash only, otherwise extra 18%(why?). No cards. The hotel only runs because of the premises and on weekends.

Pathetic

1.Not accepting card or UPI2.more than 1 hr taken by the staff to allocate the room even we are booked online.3.Room was not cleaned .4.Room service worse .5.nothing more than a room in this resort .6.we have wait 1 hr & observed that regular complaint are receiving but solution was absent .7.No bill given by hotel.8.No water in room.

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Hygienic rooms, Delicious food , and very helpful staff. Thank you so much for your hospitality.

Awesome place to visit and stay, it’s so peaceful. Must visit has all the amenities. Respectful staff , clean rooms, indoors play games ,swimming pool and the valley view..all in one place????

Very big property

We are the only visitor on that day. After 7 pm no reception people.We are lonely and security.No proper lighting. No proper approach road from main road Went out for evening dinner for nearby restaurants and took help of restaurant people to reach resort due no proper lighting and approach road.Missed the night sleep in view of only visitor in the property

Rooms were shabby, bed sheets and linens were used , not changed and cleaned, no tea/ coffee maker in the room, there is no restaurant in the resort although photo shows there is a restaurant, Overall a very very bad experience.Never propose this resort to anyone. The charges are exorbitant and the resort have not provided any bill or receipt. Booking.com name is spoilt since you are promoting such horrible resorts and charging exorbitant.

Bad

No maintenance, cleanliness,poor facilities,bad experience..How booking.com recommend this property with good reviews? Lost faith in booking.com

Place is very well located in Igatpuri. Rooms are fine... Staff are friendly

Rooms: Door locks were not there for bathroom. Main door lock was not working properly from inside. You need to use tricks to open the door from inside.. Chairs was not available in flat... Which can be manageble but it would be better if they provide the chairs. Indoor Games.. There was snooker Table, TT table, 3 carrom, but any of them was not in proper working condition..Snooker table... Carpet of snooker table was in very bad condition..sticks were broken... N we didn't find cue ball at all in the gaming premises...TT: TT ball was missing... And net was in bad condition.Carrom: We were not able to find striker for carrom and no powder was available...

booking change

the rooms are not maintained and clean , there were no drinking water or tv channel options.no cupboard with proper utilities , the charge was of a 3 star hotel but facility and service was not of even 1 star hotel

Very bad experience, when we arrived at hotel in the afternoon for check in and last minute we shifted to Rain forest resort due to pest control activity.We were treated very badly and staff were very roude at Rain forest resort and provided us low quality rooms saying delux rooms.

Rooms were not worth and reception staffs were very rude as we were not there direct customers. Bathroom tap was broken ask hotel staff to change the room but they denied saying no rooms available but there were couple of rooms available and might be possible hotel staffs were busy in big wedding booking arrangements.My humble request to all the traveler do not book this hotel you might get surprise like this when you reach at resort and spoil your all planning.

Good location so you can Travel to any sights seeing place nearby. Food quality is good

Hotel charged more than it's amenities for family standard room.. So many followup required for room service . Wifi is not working, cleaness is not enough.

Bad

The location is very near to highway, but the place is not at all maintained.The property does not provide at toiletries and on demanding at reception, they have a flat answer i.e. we do not provide.The rooms were shady and stinking.its an isolated property ot residential converted to resort.Not at all recommended.No proper food facility. AC was leaking. We had to get it fixed.The surrounding rooms or building spaces are sold for few residential local people and it does not feel good.Anyone , do not opt for this resort .You can find better hotels in similar rates ,atleast you would get services promised.