Treat Hotel Nashik City Center

The reception staff were very helpful and understanding,They helped us with a early check and we extended our stay for 02 staysAniket and his team made sure we were looked after.Recommend to try their live dosa counter as i ate that during my stay.

The restaurant Staff were very rude as if we were not paying during the stay they made us feel that we dont belong there, everytime we have to wave and call them whenever we went to dine,The Staff in zaika restuarant & Cloud 25 were very ignorant.The stay was amazing the food was 1 out of 05 as per the price point of view.

المكان نظيف و هادئ

Only half an hour was granted for a late checkout

Our room was very comfortable, great mattress , slept very well. Breakfasts were varied and staff throughout the hotel are most helpful. Front Office Manager, Aniket, assisted us in visiting sights around the area. Thank you Aniket.

Not applicable.

Hospitality, cleanliness, ambience adding feather to the cap

We were not aware about swimming pool on the top, staff could have informed usto add a joy to our trip

The hotel is new and very well made...Appreciate the details and products the architect has used.It is value for money.

The staff at Zaika restaurant could not manage the crowd..and food quality has to improve a lot

This is a new property. Very well maintained. Location is excellent. The food quality is very nice.

Cleanliness

New property and very clean and tidy. Lots of parking space is a plus.

Banquet is quite large so noise might be an issue should there be a large event.

The breakfast food varieties are very good and service is excellent. Very friendly staff.

There were lots of wedding functions at the hotel during my stay and sometimes lifts becomes very busy and noise from the party can be disturbing at night.

Great location, beautiful building, amazing service. Food was excellent

Excellent location, good room size, good bath fittings and good buffet spread for breakfast

The staff and their attitude. Not welcoming and quite rude. Ms Vaishnavi on the front desk. The management is poor. The waiters, security everyone is quite hostile

Well located, spacious rooms and good bath fittings. Decent breakfast fare and an affordable option for business trips

Staff Behaviour & Attitude

Nothing much

The staff was very incompetent and hassarassing they wanted us to check out n check in again as it was 2 seperate bookings even tho the room was fully paid for 2 days.the check in took 1 hour.

Cleanliness well laid rooms break fast

NA

The location was pretty convenient and the overall property is pretty well maintained. There is ample parking space as well given that it can host a wedding.

We had booked two bedrooms with king beds. One of the rooms was makeshift, with twin beds combined instead of a king bed. The bed was not an issue, but the sockets were covered since the beds were joined which was quite problematic as we had to use multi-plugs on a single socket to charge our phones and laptops. We had also asked for rooms next to each other as the whole family was traveling together. The reception staff assigned the rooms and said they were right opposite each other, so we agreed. When we went up, turns out the rooms were on the same floor but away from each other with two rooms between them. Either the staff is unaware of the room locations or they purposely misled us. Take your pick.Since there were four of us traveling, we asked for a set of extra key cards for each room. The reception staff refused the request with the reason that the key card software is designed in a way that if they activate a second key for any room, the first key would get deactivated automatically. There can be only one key card active for any room at any given time. This was a surprise for us as it was the first time we'd ever heard that at any hotel. A senior staff member approached us later in the day to ask if the stay was as per our expectations and we informed him of the problem. He immediately arranged for a second pair of key cards for both rooms. So again, the reception staff was either uninformed on how the software works or they purposely misled us. Take your pick.The drain in the bathroom of the room with the twin beds was choking which meant the shower area kept flooding every time it was used. We were given the option to pick another room on a different floor away from the rest of the family or continue using the room with the flooding bathroom. The proximity of the rooms was a bigger priority for us so unfortunately we had to manage with the flooded bathroom.

Nothing, the staff is rude in behaviour and rooms are ugly looking, food is bad too

Everything

Location

Staff service and house keeping

Location

Uncomfortable beds, air conditioning not good, waiters in restaurant confused

excellent location. cleanliness was at par. Ample of parking area. Front desk staff was quick. Good breakfast spread.

storage area of toiletries was inconvenient..eg. hand towelsbelow the wash basin was quite inconvenient.

Breakfast was good. The room was good.

The water supply was not there in evening had to sleep at night without using restroom. The water available in flush in morning I felt the front desk were rude.

Staff was very welcoming, attentive and helpful - especially Mr. Aniket and Ms. FirdausThe hotel ambience was satisfactory and breakfast at Zaika was a good experience.