Nirvana Resort

We had a fantastic holiday

Bad

Location is awful next to busy main road surrounded by debris and odourous collapsing workshops.Dead dog on the beach outside the hotel which was greeted with a shrug of the shoulders. Room described as deluxe was small with no outside view excepting a wall, all windows were filthy.It was so bad that we had to inform them that there was no way we were going to stay there.Upsetting really as this has to go down as the worst review I have ever given by a long way.The hotel was empty when we arrived, and soon I realised why.

Staff were very friendly and rooms were clean. Bathroom very nice.

The food and drink wasn't very well stocked so they ran out of some items for breakfast

Location is great near everything. Place is clean and everything is functional.

Hidden charges. Overcharging, they will bleed you dry. Upon check in receptionist is asking for extra 600 pesos for my 3 year old kid. I booked for me and and my kids which are 5 and 3 year old. Booking.com clearly indicates that both children are included in the booking. I insist that I am not paying and eventually they agreed. Receptionist wasnt very friendly. They also charge 10% of booking amount to check in early. In our case was 320 pesos at we have the deluxe room worth 3,200 pesos although i paid more with booking.com. The place was empty and still refused us to check in early without paying. We were there at 12 noon. Lady at the restaurant is nice. However when i invited my mother, brother and nephew to join us for mother’s day breakfast, my brother and nephew then went to swim at the pool after. To my surprise upon check out, they are charging additional 600 peses per kid for swimming at the pool for 2 hrs!!!! 1,200 pesos. This was not informed at all that additional charge will be billed for outsiders swimming at the pool. When I complained the manager is not even apologetic and told me that if everyone will eat and dine and swim then the whole place will be full of outsiders. I told them that if you would have informed me then I shouldnt have ask my brother and nephew to come over for breakfast and swim with my children. The manager is very arrogant and unapologetic. it was mother’s day! the whole day was ruined. The whole experience was ruined. Manager insist that its hotel policy but when asked what policy anf where was it written she could not show anything.

A very beautiful place to be. Staff were lovely. A very relaxing time.

Would have liked a hand towel in the bathroom. No tea or coffee in our room.

Close to Puerto Galera Centre

The water pressure dropped therefore no hot water when most needed

its clean and well maintained

The location is quite far from the tourist centre and the food is over priced

Breakfast was good...

We request for clean up room but no avail for the fact that we are the only guest in the hotel no tea and the bottled water was not enough

great freshly cooked breakfast included . The room had a amazing sea view , we almost felt like the look out of window of a cruise ship ... staff was very helpful in anyway

Nothing to complain , being there in rainy season we had the place almost to ourself , so cool we felt very privileged ... hopefully we make it back to Puerto Galera for another time , for anyone not wanting the hustle and bustle of crowded beaches this place is a gem , and so close to town

Always great service, friendly and accommodating. Rooms are modern and well kept. Thank you everyone at nirvana

Good choices for B'fast, good TV and WiFi. Great ocean view, lots of attention to small details.

The weather, cloudy rainy days. That's the way it goes.

Good

Morgenmaden var for enkelt.

Very nice place, wonderfull pool & restaurant.

Everything was good. They need to work on the satellite connection a bit, but otherwise all was great.

The breakfast portion is small

The rooms are clean

Breakfast was good.

nicely located, not far from town.

Water in the shower stagnates for a while before it gets emptied.

Everythibg is fairly good except for the rainy weather

Superb

Superb