4-Star Hotel

Hotel Mercure Creolia

14, Rue Du Stade Montgaillard, Saint-Denis, - Reunion
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Hotel Mercure Creolia
1/31
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$181
per night

4-Star Hotel

Hotel Mercure Creolia

14, Rue Du Stade Montgaillard, Saint-Denis, - Reunion
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.1

Very Good

Based on 996 reviews

Location Of Hotel

8.2

Hotel Cleanliness

8.7

Hotel Staff

8.8

Overall Quality

8.1

Show 2 Verified Reviews

The Hôtel Exsel Créolia is located in the north of Reunion Island. It offers a large outdoor terrace with sun loungers overlooking Saint Denis and the Indian Ocean. The air-conditioned guest rooms at Hôtel Exsel Créolia Saint-Denis La Réunion are equipped with a flat-screen TV with satellite channels. Each room also has tea and coffee making facilities and a private bathroom with shower. The hotel’s restaurant, Le Kaloupilé, serves local Creole as well as French dishes. Guests can also enjoy drinks on the poolside terrace and in the hotel bar, La Varangue. Hôtel Exsel Créolia Saint-Denis La Réunion provides a fitness room and the hotel's reception desk is open 24 hours a day. The Hôtel Exsel Créolia hotel also features the Créolia Bien-Être beauty institute, which is open to both in-house and out-of-house guests. Enjoy a moment of relaxation, body and facial treatments, nail care or even dry cleaning on the hotel's premises. For every treatment, you can enjoy free access to the hotel's swimming pool. The Exsel Creolia Hotel is proud to announce that it is officially Ecolabel certified since 2018. Many environmentally friendly services have been put in place. Indeed, it is the use of ecolabelled cleaning products, the proposal of organic products in the restaurant or the replacement of plastic straws by rice straws. It is also the use of a bean-to-cup coffee machine and the distribution of environmentally friendly messages to customers.

Check-in:

After 14:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hôtel Exsel Créolia of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Please note that rooms can accommodate 1 extra bed. Please note a complimentary scheduled airport or city center shuttle is from 09h00 to 17h00.

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Accessible parking
Daily disinfection
Facilities for disabled guests available
Family rooms
Fence around pool
Fitness center
Free Wi-Fi
Free parking
Kids' pool
Non-smoking property
Non-smoking rooms available
Outdoor pool
Pets allowed
Pool with view
Restaurant(s)
Spa services
Swimming pool
Wheelchair accessible

Guest Rating

8.1

Very Good

Based on 996 reviews

Location Of Hotel

8.2

Hotel Cleanliness

8.7

Hotel Staff

8.8

Overall Quality

8.1

Pros +

  • Staffs were good and doing their best
  • Beautiful room room with view on the pool and the ocean. All comfort included, the free shuttle to the city center or to the airport is very valuable, the staff was very kind and professional ! Would definitely come back :)

Cons -

  • Although the island is known to be hit by cyclones, the Hotel did not have reserve water tanks as back up to service water cut due. We were given bottles of water for our wash and asked to use bucket to reciver water from swimming pool for toilet. Limited disches available for lunch and dinner during same cyclonic time.
  • Note that the breakfast is in extra but exquisite !

Business Traveler (95)

Solo Traveler (108)

Traveling as Couple (354)

Family with Young Children (207)

Family with Teens (1)

Senior Traveler (11)

Group Traveler (33)

Total (996)

4.0
3/4/2025
Staffs were good and doing their best
Although the island is known to be hit by cyclones, the Hotel did not have reserve water tanks as back up to service water cut due. We were given bottles of water for our wash and asked to use bucket to reciver water from swimming pool for toilet. Limited disches available for lunch and dinner during same cyclonic time.
10.0
2/13/2025
Beautiful room room with view on the pool and the ocean. All comfort included, the free shuttle to the city center or to the airport is very valuable, the staff was very kind and professional ! Would definitely come back :)
Note that the breakfast is in extra but exquisite !

Room Options

1/4

Privilege Room with Balcony

323 sqft • 1 Queen and 1 Sofabed

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/4

Small Double Room

151 sqft • 1 Double

Accessible by liftAir conditioningBath or ShowerBody soap

Room Details and Photos

1/4

Standard Twin Room

173 sqft • 2 Single

Accessible by liftAir conditioningBath or ShowerBody soap

Room Details and Photos

1/4

Superior Double Room

216 sqft • 1 Queen

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

Location

Hotel Mercure Creolia

14, Rue Du Stade Montgaillard, Saint-Denis,