Soundouss Hotel

The location is great and near plenty of places in Agdal

Some parts of the hotel are a bit dated, but the renovations are good and satisfactory. The price is slightly higher than what's offered.

Great location

Old structure, old amenities e.g carpets, TVs, beddings etc. No TV in restaurant. Imagine your country hosting a major football tournament but guests cannot watch football from your hotel?!

The hotel is very nice near to the mall with a beautiful view.The sales Manager " Sara" is so professional I'm glad to meet her and the front office manager "Dalal" was also so kind. Abdelkader the bell man was so helpful.I appreciated every little things.

The front office manager Dalal and the Sales Manager were very welcoming and helpful.My little baby was so sick and they help me and I'm so grateful to meet them during my stay.The hotel is so nice with a Moroccan touch.The room clean and spacious.

Only the location.

The price of the hotel is not worth the stay. The breakfast was terrible, and the management needs to improve the overall quality. The hotel has potential to be one of the best in the city, but the room we were given had two single beds pushed together without a proper mattress for couples. For the rate we paid, at least water and more than one towel should be provided. There was also no security when we arrived, and no one to help with our bags. We even encountered homeless people in front of the hotel asking for money. Later that night, the desk staff questioned if we were guests, which felt strange. I will never book here again. Poor management.

The property was great everything was nice , orgnized and clean , the atmosphere is relaxing and great.Amazing service from the Front Office Manager Dalal we really appreciated.

Breakfast needs to be improved.

Comfortable ,very calm ,luxurious hotel with perfect vibes and an amazing garden.The staff especially Dalal and Sara were very helpful and attentive .

Location was perfectBreakfast is good (it could be great if we can have honey)

nothing in the bedroom for put our suitcase on.

The hotel is very charming and elegant , the decor is very classy.The rooms are clean, sunny and spacious, and the bedding is very comfortable. The staff is very welcoming and professional. Central location walking distance from everywhere I highly recommend this hotel.

Breakfast was only ok. Cold scrambled eggs and links

Breakfast was only ok. Cold scrambled eggs and linksSite said bathtub- which after driving for 7 hours I specifically chose this hotel. No stopper!Bed was rock

Breakfast was nice. Location was good.

THere were no outlets in bedroom or bathroom.No hairdryer providedShower flooded out of shower area onto bathroom floor every time we showered.

The hotel room was clean, the linens were ok, and has a good breakfast

For the same price I’ve stayed in nicer hotels with better location. The hotel needs renovation, notably of bathrooms (for example, sink was cracked). The staff didn’t speak French or English, only Arabic, which made it difficult to seek info or advice. Maps or other info were not available and for directions I was told to check google, which is fine but not ideal and less when roaming is not available.

Staff friendly

Value for money. Nothing in the room just a bed and bath with towels.

The staff

The facilities in the room The breakfast, Need some renovation

Nothing at all! Run from there

I was not comfertable with the room they gave us, the room was smelly, when we told the receptionist that we do not want to stay here she began to ask me why i dont want to stay here. I told her the rooms stink and it's hot in the rooms, aircondition i dont understand how it works. She then told me that they have rooms that are not smelly i told her i can see the rooms but I cannot guarantee that we will stay here. She then began to show us the room and nothing was as I expected, the last room she showed us was the worst!! It smelled worse than the others. Before walking in the room i could smell the terrible smell, I didnt go inside and she insisted that we go in the room so we told her that we dont want to stay here and we want our money back. "Since we paid with card" she could not return the money ive worked with terminals so i know how it works. We began to give her options but she still denied all of our options. Her meaning was to force us to stay and she told us to do whatever we want to do, we didnt have any other choice than to call the Police because she didnt want to return our money, she began to talk to her other colleague when the other colleague came out she supported her and ment that she had worked in 10 hotels and none hotel returns money back ?, I then told her if you go to shop something and you didn't like it they can't tell you that they can't pay you back because you paid by card! Well the Police had to come because all of them denied to return money back! Im advising you to never come to this hotel! Im sorry but I got a very bad day because of this woman and she used 3 hours of our time because she decided to be stubborn with us, all the time we talked to her with respect.

Good location in Agdal. Rooms are wide and large, beds are very comfortable.

WiFi quality unstable, not working properly.Water su

The stuff is so nice and helpfulThe location is amazingGood breakfast

The aircondition at the room was not working good

i like my room it's very clean and calm with a nice view and the staff was excellent they are so sweet and polite the breakfast was delicious and i love the moroccan touch in the hotel

i like everything actually

The location is good to an extendIt was clean. Amazing helpful and friendly staff

The air conditioning is bad A bot annoying in the morning if your window is open from cars sounds

really nothing it was bad

first room was hot, airco didn’t work. 2 room the shower/bath didn’t flush so the bath was full. the shower was really bad. not gonna stay here at all