Direct Collective - Sea Breeze Mooloolaba

Over charged wanted to keep deposit up to 90 for cleaning that didn't exist . There wasould and not vacuumed to start with .

1 block of the beach, absolutely perfect for 4 people for an overnight stay.

No bottle opener, other than that the place has everything you might need.

Location, spacious, we were upgraded to a 2 bedroom unit that had a large deck facing the water.It was very well equipped. It had everything we needed. Unfortunately we only had one night to enjoy.

Excellent location, easy access to all amenities

Carpets are old, property needs to be looked after

Amazing viewsVery well equipped Close to everything

Comfier or another sofa neededFingerprints on the patio windows10% discount at 4 pines didn't work

Unit was spacious. Nice view and close to all shops and eateries.

TV was not tuned into free to air channels. Small ensuite. Was very basic kitchen utilities for that size unit.

Cups had strains. Plates were very few. And even bathrooms had strains

The location was perfect for a night away where we could walk around the town safely and enjoy the beautiful beach and restaurants. The view from the apartment and balcony was beautiful and the sunset was amazing! The bed was so comfortable and we had no problems connecting to the wifi and Netflix on the lovely tv. The lady at reception was so helpful and kind. My husband and I will definitely be back for a night away from our kids.

Nothing everything very satisfactory

Great location

Floor was not vacuumed before our stay. Chip crumbs around couch and residue from last persons food on coffee table. Wet tea towel. Stale coffee.

Good

It wasn’t very clean. No attention to detail on the cleaning. Finger marks all over the kitchen cupboards and glass top on the dining table. Windows dirty and carpet stained.

Staff friendlyNice locationClean

Matress and pillows really bad and the coach from living room is not comfortable.

Disappointing

The front door is damaged and hard to open. The lounge is uncomfortable. There is no airconditioning in the second room and the fan has a loud knocking sound. The frypan is too small for even two people. The aircon in the living room leaks onto the carpet. The reception is poorly located (in a back room) The carpark is small. The gardens are not well kept. Too expensive.

Location and set up of the apartment was great!

I've never stayed in a place this dirty before. Floors were grease, tables and benches had coffee and food marks, toitet was dirty and smelly, carpet was gross and visible hair and dirty and the list goes on. I had to go to reception and ask them to clean again. However housekeepers had gone so I asked for cleaning produscts and did myself. Housekeepers ended up going in the next day but the place was still not properly clean.

Won't be returning to anything to do will Direct collective

My booking confirmation stated that check-in was between 2 PM and 5 PM. However, when I arrived at approximately 4:50 PM, I discovered that the office had actually closed at 4 PM. This was not communicated in the confirmation. I called the emergency number provided, but my call went straight to voicemail. The message indicated I would receive a callback as soon as possible, but given that it was now after 5 PM on a Sunday, I was uncertain if I would get any response.While waiting for a callback, I also attempted to call the phone numbers listed on the business cards at the reception counter. Every number I tried advised that it was not connected. I’m unsure why these numbers are displayed if they are not in service, but this added to the frustration of the situation.Shortly after, I received a text message with a form to complete, requiring both an ID and a card number. Fortunately, I had a photo of my license on my phone and my card details in my Apple Wallet, allowing me to proceed. However, when I finally received a call from the after-hours call centre, I was told that the form I had submitted was sent directly to the main office—meaning they had no access to it. I was then sent a new link to complete the form again, but I still only had a photo of the front of my license, which was not sufficient. The call centre representative was quite abrupt and unhelpful, questioning how I had managed to submit the first form. The entire experience felt unnecessarily complicated.While still on hold, I received a text about the after-hours key drop box, stating it was "just to the right of the main entrance." This was incorrect—the drop box was actually down the driveway and mounted on a wall, which was not clear from the instructions. Once I located it and entered the code, I retrieved my envelope, only to find that the keys were missing. The call centre representative remained on the line but insisted it was a two-step process.

Location, ensuites, kitchen area.

Parking garage was tight for our car but secure.

Great location, spacious apartment,friendly staff member that we interacted with.

Only 1 night, so nothing we did not like.

Spacious-clean-good views

Location, space in the apartment was excellentGood car parking Super close to the beach, cafes and bars

Bed quality was bad ?Soft and saggy, bad sleep quality

Great location! Short stroll to everything you need! Accomodation was tidy, 2 bathrooms and quite spacious

The car park is very tight! Got charged twice for the accom, although this was quickly resolved I was still out of pocket on my holiday whilst awaiting the refund. Fan didn’t seem to come off one speed in the single beds room, was quite warm at night

The location was excellent. Easy to access the beach and shops and cafes. Easy, fast check in and check out.

Only thing was the amount of dust and hair around the property. The beds and benches and bathrooms were exceptionally clean. Except for behind doors and in corners, skirting boards, etc. there was also a dirty bowl and saucer in the cupboard which we just washed before we used. We found long hairs on our towels, bed and around the place. We loved our stay and the apartment was comfortable. It had everything we needed.