The Reserve Gorumara Hotel

Ambience, Food, Staff behaviour..

The lightings in the room needs to be improved

Wonderful stay. 2km from Lataguri bazar. They arranged for jeep safari and local sight seeing

Clean well maintained property with friendly staff and decent location

A little bit of service part when comes to serve lunch or dinner, they take an hr to serve after order.

The staff members are exceptionally kind and good natured. They are extremely helpful and will do everything within their power and scope to make your stay comfortable. They went an extra mile to cook exclusively for my two year old kid even when they had a full occupancy. The cleanliness is surprisingly a four or a five-star hotel standard. They have a bar and the decent thing is that the bar is in an altogether different location from the restaurant allowing for a fine family dining experience. The food is excellent and I was surprised with the spread and choice for the breakfast Buffet. Further, the owner of the property, who is a young dynamic individual, visits the property for a couple of hours every day to interact with the guests and to ensure that things are running smoothly. This definitely helps. It is surely worth the money and I am staying there when I go for our Lataguri Safari again, next year. And this is when I have stayed in some of the better known properties around lataguri... If you are in two minds, just go for it...

Disappointing

Food served was over priced with no taste and quality!

Only this needs little more improvement..but lunch and dinner were excellent

The puri sabzi,there was no coconut chutney,

The staff were polite and courteous. The room was clean and comfortable.The food was good.Well maintained property.

Food was awesome, service was very good, staffs very good and helpful. The ambience very good. Receptionist Dinesh Prasad. Tapan the resturent boy and the house keeping boys were very responsive.

Room size was little small and no mini fridge.

The entire hotel staff was excellent in service and behavior. Food and breakfast was awesome. Rooms were very clean and well maintained.

NA

Dinesh, Neeraj, Manishankar, Sudip and all other staff were extremely friendly and helpful..... room and surroundings very clean and tranquil! Loved our stay..... the food was amazingly tasty and varied!! Will surely visit again!

Very neat and clean resort, well maintaines. Staff are very cooperative and courteous.

Nothing to dislike. But can add a swiming pool in the same rate. Security in the night should be strengthened.

The staff was super hospitable, the entire resort was super well maintained and absolutely loved the food, each and every item we are was delicious. the resort is a MUST Visit, the staff is 1000% helpful. Definitely will visit the Reserve again and this time with a larger group.

We went to the resort during extreme cold so the rooms were freezing and unfortunately there was no heater.

The food was exquisite. The chef deserves a shoutout. Other than that, the hospitality and the beauty of the place is mesmerising.

The location is a minor inconvenience being slightly away from the Lataguri. Will not be much of an inconvenience if you have a private car.

the property was very good overall. the staffs were very friendly. all the foods were very tasty

The wi-fi did not work for our entire stay. it was supposed to be rectified the next day but that next day never came. In the room there were loads of unwanted open edges and hence it was very dangerous for any toddlers.

The behaviour of staffs was very impressive. Foods were excellent. Special thanks to Mr. Sujan, Mr. Moni , the resturant manager, the chef and all other staff for care of us.

Very well managed, courteous staff, and very good food. Thoroughly great place for a family.

Location was fine, no complaints there as I had a vehicle for site seeing.I had read a lot of good reviews regarding the breakfast spread and was looking forward to it. But the staff failed to serve breakfast in time which left us very disappointed.

Though the staff there is polite and helpful, they need training on professionalism. Calls were not answered, they took very long to respond to needs. The most shocking was the day they disappeared and failed to serve breakfast at all! Never encountered that in my life!

Hospitabilty

The rooms were clumsy not quite open and the toilets were not upto the standard as said...they didn't have tandoori in kitchen so no naan ,paneer tikkas in hotel so didn't enjoy much...gardens not lit up in evening as shown in pictures

It was an exceptional experience right from the first step onto the Property right upto the End.It was absolutely on one to one personal level.Mr Roy is fantastic..his personal involvement is worth mentioning.And yes food too is sumptuous with no misery in quantity as well as quality.

Very clean room & all the food items are very tasty

Room size is too small compared to price & u can see only the road from balcony.