The Govindam RESORT

The staff was professional, helpful and all of them were really nice, I would say this was the best part of the hotel. The property is also okay, we had booked the villa and the structure/built is very practical and spacious. Food was great.

Property is okay but it is not managed properly, it can do wonders if only it was maintained properly. There were lizards in both the bathrooms! On the surface it might look clean but when you properly check the room you realise it is not at all clean, there were used stinking quilts(razais) from winters in the cupboards which were not even folded, it was just thrown inside the cupboard. The kettle provided had no lid. Wifi on the 2nd floor was not working that day apparently so we couldn't stream anything on the tv. Proper information about important things is not provided beforehand.Balconies were not clean, floor was not clean.. you could see old droplets of different kinds of liquid everywhere. There were a lot of electricity issues. All in all, apart from the staff nothing was exceptional about this hotel. It was really not worth the money we spent.

Room is Spacious, Can easily accommodate 6 Person from same Family, Clean & Tidy, LOcation is cool & Calm. with ample parking space,

The Room were quite Spacious, Beds were also comfortable, The Issue arise1. Bathroom were cleaned, But Flush were not working with Heavy Smell of Smoking, Either Bidi or Cigarette2. Room Television not in working condition.3. Room AC is set as 17 Degree & Remote was not working,

The restaurant area - the staff and food was really nice. Reception staff were also helpful and friendly. Location and grounds are very nicely kept and the property was easy to get to.

The rooms could do with a renovation, as they are very run down and the quilts, bedsheets, towers etc need to be replaced and need to work on the cleaning of the room.

Food was excellent.

Cleanliness can be improved and and washroom facility needs proper check and cleanliness

Our family had a wonderful stay at this hotel. The location is excellent, and the food was absolutely delicious. We stayed for one night and enjoyed both dinner and breakfast at the property, which were reasonably priced. The check-in process was smooth, and Krishna at the reception was very helpful and welcoming. The room was clean, spacious, and perfect for a comfortable family stay. Highly recommend this place for a relaxing getaway!

Food

Irresponsible Staff. Despite multiple reminders about water not coming in Bathroom, staff continuously ignored and we suffered like hell without water.Secondly, about their Irresponsibility towards the bookings done. I booked including breakfast however they charged for the breakfast when we had on first day. When I reminded about breakfast included in booking, then staff asked they will check again and come back. Further they find it included so removed breakfast charges.Third, they will not provide Drinking Water, Towel, Soap, Shampoo unless u remind them. They will just clean the room.Highly highly highly Irresponsible staff.Location is good, property is good BUT Very poor management. Most important: They will charge complete amount at Checkin unlike other Hotel/Resort.

Great property , beautiful place to stay . Food was great from the restaurant. Very big rooms

Room service was terrible . No one listen to you if you need anything in the room . We have asked duty manager as well for the service but no response .

Good rooms! Good staff!!

Lots of insects and flies in the evening crawling inside the rooms through the balcony. Bathroom could be better! Full glass required in showers to avoid water overflow in the non-shower area! Fans could have been properly aligned with the bed placement.

Big clean quiet room, friendly staff, excellent service, good food

The ac was too noisy and too close to the bed. Not possible to sleep with ac on.

There was no hot water on one bathroom...And no one has repaired it even after the complaint.

Everything is good about the resort. Rooms are very spacious and clean. Location can be a bit issue as it is not in the main city but conveyance can be arranged. Food is good. Overall a good stay.

Nice open property...spacious rooms. Great Restaurant StaffAdequate Parking with staying facility for the Driver.

No amenities, facilities. Poor upkeep. Poor maintenance with broken lights ..wires hanging around . Poor bathroom amenities and room furniture . No uniforms for staff ...indifferently dressed?

The room size was good, staff were excellent .

bathroom was very good except shower.

The charge for the executive room was exorbitant, not at all expected for this facility.

Room check-in time full payment of room fee was done. Though not mentioned in booking.com, property asked to pay 50% in advance. initial room offered was having bad smell, after complaining it was changed to another room. The new room has broken sheet in the toilet. Apart from soap, shampoo and face powder, no other btoiletaries are provided like tooth brush, comb, shaving kit. No sleeper in room. The dining space venue is away from the building with rooms to stay. Though the morning breakfast was booked during booking, the staff asked to pay for breakfast. Later the staff clarified it and did not take any fee. During breakfast, the staff provided water for which he asked to pay for it. Moreover, the stay location though mentioned as a resort and 3 star site, it is now starting so not at all a resort, rather can be said as a site under development. The charge for the executive room was exorbitant, not at all expected for this facility.

Location,open space ,food, and overall homely ambiance .

Everything was good.No complaints as such. Few suggestions:They can be more prompt/active for basic services like:- drinking water -room cleaning, etc- improve upon bathroom cleanliness and shut the small bathroom window during winters.These should be done automatically without any reminders .

The rooms were spacious.

The rooms were filthy, the towels and linens were dirty and smelly. I asked for clean towels and the staff just shrugged and walked away.The room was as if it wasn't cleaned up after the last guest.

family rooms with 2 rooms and 1 living room

Customer Service was horrible. You have to ask for everything.1. Bathroom was not working (I can share video)2. Bathroom wash basin has no palce to keep tooth brush, soaps etc.3. Only 2 cups were provided for 5 persons. 1 was dirty, we have no cups to drink tea, we have no option but to order Tea from restaurant, and they charged money for that.4. Only 4 towels provided, no small towels, no bath mats, old people can slip in bathroom and fell.5. We already paid for breakfast, but while checking out , they told Breakfast was not paid.6. 1 room wardrobe was not cleaned. 7. Kettle was not working, we have to request to change.Overall, its not good for international or Metro city traveller. Its quality is very poor.

The Resort has a nice look. Staff are friendly.

The bathrooms need to re check.

Breakfast was good. The staff was courteous. Location was good.

The rooms need to be more ventilated. The room freshners used were very strong and did not suit us.

The outside area.

The cleanliness of sheets and towels and room.