Best Western Vrindavan

The list can be 10000 words long but I'll simply start with rooms. After paying, what we paid for the room, we at least deserved to have Hot water in the room. We literally had to fight with the staff for it to no avail. Disappointed to say the least.

staff were good, cordial & sincere.Special thanks to housekeepers & Restaurant staff.

Parking facility is inadequate & improper.Poor parking facility.It’s difficult to walk around post parking of car.Hard standing/ interlocking tiles at the parking is recommended .

Property is great , breakfast a wide selection . Lunch dinner on site ( extra charge ) . Great amenities. Though outside easy access for cars and close to town by rickshaw

Room size and layout were excellent. Breakfast spread was good and tasty. Staffs (reception, restaurant, cleaning, door) all are cultured and friendly. Menu of the restaurant is quite diverse and food is tasty. I will recommend this hotel to all the travelers coming to Vrindavan.

Nothing as such

Staff very unprofessional and trying to trick guest to take maximum money and hotel is not upto money you are spending. I will suggest ppl to avoid reservation on this hotel.

Staff is polite, helpful. Convenient location.

Staff is not well trained about MAP plan is on TDH menu. I was given false info that i can order from menu and can be served in room. They did not mention that its TDH menu and only at restaurant.

I recently stayed at BW Hotel in Vrindavan, and it truly exceeded my expectations! The hotel's cleanliness, location, and staff were all top-notch. The team was friendly, knowledgeable, and incredibly helpful. The breakfast options were delicious, and the laundry service was convenient. They even assisted with arranging transportation, making my stay seamless. I would highly recommend this hotel to anyone visiting Vrindavan and look forward to staying here again. Thanks to all the members, especially Mr. Gridhari, Mr. Dinesh. Mr. Ajeet.

I liked everything ?

All was good including breakfast and dinner.

Bed mattress was lousy. It was too spongy. It needs to be better quality mattress to avoid any back aches or injuries to back or neck. Even the extra bed was not good. Mattress was a split mattress and it didn’t provide required level of comfort.

Everything about the hotel. ALL the staff made sure our EVERY NEED or want were MET.

WIFI - slow and continued to get cut off (unreliable) - so we used our own HotSpot -

Overall stay was comfortable. Staff was also polite and responsive.

Suggestions over how to visit the nearby Mandirs was not upto the mark, they need to provide a better detailed overview of nearby markets and keeping it in right amount of cost also

Good location. Clean. Helpful staff

Clean hotelGood location Very good food Excellent staff (Yadav, Dinesh Shukla and his team all were great)

Very good hotel and very polite and cooperative staff. Buffet breakfast had a lot of variety and was good in taste.

In one of our rooms (104) the jaguar shower knob although looking brand new was a bit hard to rotate but we did not complain because it was manageable.The mattresses were very soft but that is the norm nowadays .

The service was excellent. Dinner room staff is very helpful and professional. Enjoyed the dining experience.

The bathroom seems very small.

Large, clean room, comfy bed, and all in-room amenities you would expect. Friendly staff. I arrived very early and kept my luggage in their luggage room and went out to explore. Breakfast was wonderful with lots of options.

Room size & location

Water is not continuous coming hot

We booked this property last minute since the Airbnb we had booked was absolutely full of dust inside and compared to the Airbnb we had booked which was 22€ per night this was much better for sure. Still expensive in terms of price/quality but during Holi in Vrindavan I guess it’s not easy to find a good deal price/quality.The water pressure on the showers was really good which was a big plus to wash our hair and have a good shower after Holi celebrations.

They don’t provide any eggs for religious reasons since they are close to the temples so keep in mind that the western options for breakfast will be quite limited. Basically cereals, milk, break, pancakes, yogurt and all the other options are Indian options.

Hotel is great, staff is very well Mannered especially Mr Ajeet in the restaurant, he was great in his service and very welcoming. Thank you BW for great stay.

staff was helpful however more training is required

Highly disappointing experience. The hotel severely lacked basic facilities, and cleanliness was clearly not a priority. The room had a strong, unpleasant odour, making it uncomfortable to stay in. The mattress was so saggy and worn out that a good night’s sleep was impossible. To make matters worse, the restaurant was overcrowded, and they couldn’t even accommodate us for a meal. Given the price, we expected much better, but this stay was nothing short of frustrating. Absolutely not worth it.

One of the best places to stay and very clean Staff was very courteous Restaurant served the most delicious breakfast buffet and their manager Mr Sharma took care personally

We were not informed that besides the Passports they needed to check the Visas too !! It was so disappointing at first took several hours to get the soft copy from out of town. This was very very frustrating Over all stay was comfortable