Ramada by Wyndham Gurgaon Central

Big modern hotel, best for business travelersGood breakfast with fresh omelettes and pancakesStaff took good care of me

Isolated spot, close to company buildings, less for holiday.

Location, quality, staff, breakfast

Way too costly comparing to the money. I can get welcome in the same price range

Nice clean property with good location

Booked a smoking room but unfortunately they were not available

Good facilities, comfy rooms, good buffet breakfast.

You should not charge to deliver ice bucket in room.

I expected breakfast more exciting . continental ,there is lot of things to tell . sitting arrangement of restaurant I don't like . milk for the cereal I wanted cold also pot not working well. roti nun not up to the standard its freshly cooked but I don't know I don't feel like little hard . apology's if my comment hard you .you must re arrange your breakfast. no cotton buds at toilet. bath tub water go very slowly. no clock at the room

over all ok specially your staff they are very gentle and nice I really appreciate. It was my 1st trip to India and the way I thought It was better then my thoughts about India

Breakfast was good

Booking.com said 3 hours early check in and 3 hours late check out but HOTEL RAMADA didnt allow me to stay 3 hours late they check out 1.30pm not good i think that booking.com or ramada both are fake not fulfil their commitment

Location may comfortable and near main road

Facilities are not available for 4 star hotel such as;- dirty swimming pool……it may good for pigeons customer.- Room facilities.

Breakfast

Cleanliness & dirty bed lenin,Torn bath towels & insects in the bathroom

Very very bad food , room service was horrendous , the kept sending bad food after complaints , slept hungry as no point complaining .just won’t listen

Location

improvement : No staff on front desk or first court smile. Food court staff will never go beyond to make u feel happy.

staff are friendly and cooperation.especially Maneesh Kumar (HK) thanks for his kind gesture.

Double bed mattress should be provided instead of 2 single if couple are staying.

location

staff service. Slowness and sluggish behavior. time delays

Bathrooms were broken, bathtub cant be used, hit water is a major challenge, took 2 days to change the room.

Comfortable rooms. Restaurant has varied options to choose from. Excellent service and pleasant ambience.

Nothing to complain about

swimming pool and the ambiance and room.

the food system only. no buffet system. see we pay 1100 for one person. and food is limited. no fair. we pay 5000 rs for stay.

Nothing to like.

Poor service, poor staff, very costly, not recommend to stay

Breakfast was not included.

The property was under renovation and looked quite old. The staff were not very well trained.

Very poor

No Ac in floor lobby and lift. Even after complaints, no action.

Food was ok.

- Internet not working - Lifts and room corridors have no AC’s- Staff not trained- Charged same money but gave extra bed in one room and charged extra in the other for the additional bed despite the same rates for both rooms- manager Deepak also not trained, didn’t help but said it’s not in my power to change anything- 3 separate people ask your room number in dinner area making you feel uncomfortable- made wrong bill, on pointing out they supplied to us extra water bottles in the room asking us to accept the same bill as it can’t be modified- club room and normal same size rooms but they charged extra during second stay duration citing higher room standard for the club room. To our dismay it was much worst in the club room despite extra charges as it had a very small bathtub, instead of the walk in shower which was very invonvenient for our 85 year old father, with high chances of slippage.- basic amenities, like bathroom slippers, laundry plastic bags etc missing in rooms- pretty basic rooms with poor finishes- lets would get deactivated every day, and reception would tell us to deposit with them as if we take out with us out of hotel then the system setting is for them to be deactivated, it was a pretty weird explanation- lizards in the reception area and room corridors- credit card will repeatedly decline on their booking site and then the same card works when you go to the hotel and pay directly, this happened on two occasions, seems it’s not normal. On pointing this, the receptionist aggressively said I don’t want to argue with you, in the presence of the hotel manager Deepak- worst overall hotel experience of my life till date.lights would repeatedly go out both in the rooms as well as in the dining area.On the last day to our surprise, when we requested for an airport taxi for 6 people with luggage.They sent us a regular innova with no luggage stand or let us know that we could look at other options.

Had a terrible experience with Ramada, sheets were dirty and the staff refused to change it. Moreover the reception staf

The sheets were dirty. Reception staff was very rude. Breakfast was terrible.