Grand Hyatt Gurgaon

New hotel, nice and clean, great room, great bedding, great shower

Incredible Comfort and hospitality as you step through the doors! The staff greeted us calmly despite rush hours of a long weekend and patiently tended to our concerns due to some issue with bookings. It’s rare to see this level of hospitality nowadays. The swimming/sauna facilities deserve a special mention - so clean and well thought through interiors!

No in-house entertainment for those traveling with family or kids. Given the chaotic digital lifestyles now, it’s good to cut off and have options like board games, indoor sports or things like old school cards/carton rooms. Just something to think about as you look to scale in a high demand market.

The hotel is designed beautifully with great aesthetics. The staff is well-trained. And the food quality is fantastic. Great location, as it has a lovely shopping area just at walking distance.

NA

Everything was great

Nice and clean very polite and helpful staff

Breakfast was excellent . On the club package , drinks and snacks in the bar were such a pleasure.service in the bar was superb and the snacks were delicious.

I had to track a waiter down every day to ask for coffee . At most hotels it is automatically offered as one sits down. friends got macaroons in their rooms when they arrived . idid not . The mini bar was only filled after I had checked in which was strange and disturbed my rest. it should be done before.

Good decor helpful polite staff great facilities

Nothing I can think of

Good hotel with modern amenities, very good breakfast and state-of-the-art facilities! I found it very far as I am used to staying in Aerocity on my work travels.

Excellent Rooms which was what was expected from a Brand Like Grand Hyatt Staff was spot on polite efficient and courteous

The room was spacious and well appointed with a large TV screen. The dinner at the Italian restaurant was delicious!

Check-In: Easy. Simple. Smooth as silk. Khyati is really professional at what she does.Room: Fabulous. I loved the lighting system as well as the full size windows. The thought gone into room layout is amazing.Bathroom and Toilet: Shower is amazing, with the amenities kit provided wonderfully curated. The toilet features a Japanese system which was my first time experiencing it. It is fun to use and very practical.Hotel walkaround: Well laid out, plenty of place to sit and explore. Lobby is good. I regret not being able to visit the swimming pool since I had been attending the Bryan Adams concert that was happening that evening, walking distance away from the hotel.Breakfast: Well curated, sumptuous, well-equipped stations. Food was delicious, I had a lot. The food is really good and the staff is amazing.

I did not like myself not having enough time to enjoy the hotel more. Its too damn good.

Excellent facility with good sized and comfortable rooms. The breakfast and dinner spread was excellent with very good variety. The staff were friendly and & helpful. Service was prompt with attention to detail. Special thanks to Khyati , Bhagwan , Soumajit and all other staff

Nothing at all

The room was lovely We only stayed 1 night for a concert so location was fine Dubious location for anything else apart from busimess

Nothing everything was fine

The Chef Ajit Kumar was outstanding in creating and serving delectable fares for breakfast. He offered personalised service to us everyday. When I had guests, he took extra trouble to look after them. Excellent Chef, a great ambassador for the hospitality of the Hyatt. He needs to be commended for his culinary skills and cheerful manner.The serving staff, four Saurabhs and Gaurav were great youngsters. They looked after us well.

Rooms were very good. Italian restaurant was very good too

Indian restaurant was too noisy. Breakfast was average

The staff very good and breakfast and other meals very good . The hotel was expensive especially if they organised your transport . However you did feel very safe

I thought it was expensive

Room is fancy and beautiful;Diner at Cena Pranzo! Front desk staff is very welcoming, especially Angad

Breakfast did not have lots of varieties. My children not used to Indian dishes could not have good breakfast

After a little bit of check-in hick ups, the hotel turned it around and managed to deliver an amazing stay. Beautiful room, amazing house keeping staff and service and delicious dinners at the restaurant.

The drink service at the restaurant is really slow both morning and evening. Drinks (whether it being masala tea in the morning or drinks for dinner) often arrived after the meal.

The breakfast spread was great, both qualitatively and quantitatively. The staff is nice and helpful.Rooms were clean and the bathrooms are of decent size. Basic amenities were present in the room.Since I informed beforehand that I was travelling for my fiancé's birthday, the Hotel was kind enough to decorate my room and surprise us with a cake. All in all, they deserve a high score for their pleasant hospitality.

If I had to nitpick, I'd say the room size is a tad smaller for the price they charge. The extensive use of mirror makes the illusion of a larger room but at the price they are at, the rooms could be slightly bigger with a proper dressing area.

Breakfast was great. Umesh Khari the gym instructor was very kind and helpful

Grand Hyatt Gurgaon is the perfect blend of luxury, comfort, and excellent service. this hotel provides an unforgettable experience with its high standards of hospitality. Highly recommended, and definitely will come back again.my stay at was nothing short of perfect. The combination of luxurious accommodations, excellent dining, and impeccable service made for an unforgettable experience. I would highly recommend this hotel to anyone looking for a high-quality, comfortable stay with a touch of elegance. I can’t wait to return!

The SPA was under maintenance