5 Star Hotel
Alila Mayakoba
About
Located in Playa del Carmen, a few steps from Mayakoba Beach, Alila Mayakoba provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Providing a restaurant, the property also features a garden, as well as a sauna. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. Breakfast is available, and includes buffet, à la carte and continental options. The resort has a terrace. The area is popular for snorkeling, and car rental is available at this 5-star resort. ADO International Bus Station is 7.8 miles from Alila Mayakoba, while Playa del Carmen Maritime Terminal is 8.1 miles away. Cozumel International Airport is 28 miles from the property.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Beachfront Signature Studio with Plunge Pool
711 sqft • 1 King
Room Details and Photos
2 Double Beds Ocean View
539 sqft • 2 Double
Room Details and Photos
Lagoon Suite
1077 sqft
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Tranquil escape with super friendly staff, clean accommodations, and great food/beverage.
- The staff is trained with the utmost respect and care for all guests. I am blown away by the hospitality. All the restaurants were delicious and catered to my very specific dietary restrictions! The beach was to die for- beach beds!!!
- Service was exceptional.
Cons -
- Restaurant options for dinner were a bit limited.
- Wasn't clean and bugs were in the room.
- A lot of kids running around, but thatâ≢s because itâ≢s a family friendly hotel! Walls are thin so if you donâ≢t get top floor sometimes you can hear running above you. We ended up changing rooms to a more quiet section and they were super understandin
Business Traveler (7)
Solo Traveler (14)
Traveling as Couple (98)
Family with Young Children (135)
Family with Teens (1)
Senior Traveler (3)
Group Traveler (10)
Total (181)
Verified Hotel Guest
•Posted on: 12-24-2021
Tranquil escape with super friendly staff, clean accommodations, and great food/beverage.
Restaurant options for dinner were a bit limited.
Verified Hotel Guest
•Posted on: 8-4-2021
Wasn't clean and bugs were in the room.
Verified Hotel Guest
•Posted on: 2-1-2021
The staff is trained with the utmost respect and care for all guests. I am blown away by the hospitality. All the restaurants were delicious and catered to my very specific dietary restrictions! The beach was to die for- beach beds!!!
A lot of kids running around, but thatâ≢s because itâ≢s a family friendly hotel! Walls are thin so if you donâ≢t get top floor sometimes you can hear running above you. We ended up changing rooms to a more quiet section and they were super understandin
Verified Hotel Guest
•Posted on: 12-29-2020
Service was exceptional.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
In the event of an early departure, the property will charge you the full amount for your stay.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Playa Del Carmen
- Alila Mayakoba