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About
Offering an outdoor pool, Angelo's Hotel is located in Playa del Carmen just a 20-minute walk from “La Quinta Avenida” where you can find shops and restaurants to enjoy. Free WiFi access is available. Each room here will provide you with a TV with cable channels. Featuring a shower, private bathroom also comes with a bath and free toiletries. Extras include bed linen and a fan. At Angelo's Hotel you will find a 24-hour front desk, a garden and a terrace. Other facilities offered at the property include grocery deliveries, a ticket service and a tour desk. The property offers free parking, bike and GPS rentals. The hotel is 0.6 mi from 28 de Julio Square, 0.7 mi from ADO International Bus Station and 0.8 mi from Playa del Carmen Maritime Terminal. Cancún International Airport is 31 mi away.
144 Reviews
- Cleanliness
- 8.6
- Staff
- 8.8
- Location
- 7.5
What Guests Say
- “Staff was nice and price was right. Breakfast was good.”
- “Communication was excellent, all requests were managed professionally, timely, and complete. All staff - but especially Carlos and his…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Airport Shuttle
- Business Center
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe Quadruple Room
- Accessible by lift
- Accessible toilet
- Additional bathroom
- Air conditioning
1/4Room Selected at Check In
- Accessible by lift
- Accessible toilet
- Air conditioning
- Bath or Shower
1/4Deluxe Double Room with Two Double Beds
- Accessible by lift
- Accessible toilet
- Air conditioning
- Balcony
1/4Deluxe Triple Room
- Accessible by lift
- Accessible toilet
- Air conditioning
- Balcony
1/4Deluxe King Room with Balcony
- Accessible by lift
- Accessible toilet
- Air conditioning
- Balcony
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What Guests Loved
Based on 144 reviews
Pros +
- Very clean.
- Staff was nice and price was right. Breakfast was good.
- Communication was excellent, all requests were managed professionally, timely, and complete. All staff - but especially Carlos and his brother - were professional, helpful, accommodating, kind and patient. The breakfast was good, wait staff, kitchen staff excellent - again very accommodating. The room was spotless, kudos to the cleaning staff. Excellent value for your money. Location to the nearest hospital was our need, but it was a reasonable walk to downtown.
Cons -
- There was a big chunk of black hair sitting on top of the shower drain when we got there. I mean come on, guys--that's just gross. Also--the lounge chairs by the roof top pool? LOL! They are so uncomfortable! I defy anyone to lie on them for ten minutes!
- The hotel does not resemble the pictures posted on the booking site. Breakfast options are limited to just two different dishes, and the staff is not very welcoming. There is a McDonald's and a Burger King nearby, and the beach is approximately a 20-minute walk away.
- The pool area and roof are good, just a little tired!
Very clean.
Staff was nice and price was right. Breakfast was good.
There was a big chunk of black hair sitting on top of the shower drain when we got there. I mean come on, guys--that's just gross. Also--the lounge chairs by the roof top pool? LOL! They are so uncomfortable! I defy anyone to lie on them for ten minutes!
The hotel does not resemble the pictures posted on the booking site. Breakfast options are limited to just two different dishes, and the staff is not very welcoming. There is a McDonald's and a Burger King nearby, and the beach is approximately a 20-minute walk away.
Communication was excellent, all requests were managed professionally, timely, and complete. All staff - but especially Carlos and his brother - were professional, helpful, accommodating, kind and patient. The breakfast was good, wait staff, kitchen staff excellent - again very accommodating. The room was spotless, kudos to the cleaning staff. Excellent value for your money. Location to the nearest hospital was our need, but it was a reasonable walk to downtown.
The pool area and roof are good, just a little tired!
Breakfast was decent
Just about everything was bad.Location: right next to a busy motorway and far from downtown.Dirty room: I found someone's hair on the pillow.Very noisy: there are guard dogs all around the premises that bark all night long.Staff: impolite. I booked for 3 nights. They promised me a refund if I left after 1 night. I have never received any refund.DON'T STAY HERE. There are better places in Carmen.
The room was big and comfy, very clean. We even had a balcony. The breakfast was sufficient too.
It was a bit too far from the main street. You have to cross the main road and walk for more than 25 min just to reach the beach or the bus station. When it is hot it is not the best thing to do. There was also a lot of noise coming from the highroad. When we saw the pool on the rooftop it seemed a bit dirty and abandoned. Maybe we didn't come at the right time.
Good breakfast. Nice staff. Pool on the top roof. Almost center. 20-minute walk to the beach. Refrigerator in the room. Quite a big room. Close to shops.
No cups/glasses in the room.
Overall, everything is not bad, the breakfast is monotonous, not a buffet, but quite tasty. The staff is polite and helpful. There is a parking lot right in front of the hotel building. If the neighbors are noisy, then everything is heard. To the beach is about 30 min by walk
Clean room, good shower. Clean swimming pool. value for the money.
The check in was quick and easy
The air conditioner was a bit old and wasn't cooling as expected
Parking, pool, staff
Ac was super old and loud, room had a view for a wall, located in a questionable neighborhood/industrial zone
The staff was ok. Especially first day in reception there was an error on booking and the guy went out of his way to solve the issue!
EVERYTHING ELSE! Believe me, don’t boom this place. There are zero similarities to the photos. The pool was old not maintained and very very dirty. Everything was old! The breakfast place was in front of the bathroom. Breakfast was a coffee and a toast and an egg. The room was pretty clean but the shower floor was very dirty. There was no blanket
Good location, very spacious room with balcony
Clean, comfortable, friendly staff, spacious rooms
Breakfast was just ok, not great
Location, 4 beds and 2 bathrooms :)
Bad internet connection in the bedroom.
The Running it’s not clean very good the balcony so dirty
Drain the showers dirty, the water is not go true and the bathroom sink the same
Our room was nice and quite big. The bed was very comfortable. The staff is very nice and welcoming. The breakfast is included. There is a swimming pool on the rooftop
The location is not pleasant, as far from points of interest
The room for 5 people was spacious, and had two nice bathrooms. Sheets and towels were clean and organized daily. Showers worked to perfection. We rented a car and enjoyed the parking space. At night, we walked to 5th Ave or to the beach. My teen daughter and I enjoyed the pool on the roof; we will not forget the calmness of the star-covered sky. The Mexican breakfast options were great.
On arrival, we found a few hair strands in the shower and the room was super hot despite the fact the we had announced our arrival with precision, 9pm. The fifth bed was right below the A/C and made my first night unbearable; once I moved it a few inches, I slept much better.
The room had 4 beds, 2 toilets and 2 showers. It was clean and good space. The room had a safe box and a big balcony.The included breakfast was nice.
The hotel view is to the street.
Very clean, staff lovely, great location
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Kids' pool
- Outdoor pool
- Pool with view
- Rooftop pool
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that reservation will be respected without credit card details until 18:00 hours of the arrival date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Location
Av. 55 Esq. Calle 6 Norte, Col. Ejidal, Playa Del Carmen
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