2.5 Star Hotel
Sofía Boutique Condos by Bunik
Calle 24 Norte Entre 25 Y 30 Avenidas, Playa Del Carmen, Mexico View Map
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About
Comfortable Accommodations Sofía Boutique Condos by Bunik in Playa del Carmen offers family rooms with air-conditioning, kitchenettes, private bathrooms, and balconies. Each room includes a refrigerator, microwave, TV, and free toiletries. Exceptional Facilities Guests enjoy a rooftop swimming pool, sun terrace, and free WiFi. Additional amenities include a public bath, elevator, 24-hour front desk, concierge service, daily housekeeping, outdoor seating, games room, full-day security, solarium, tour desk, and luggage storage. Prime Location Playa del Carmen Beach is a 13-minute walk away. Cozumel International Airport is 22 mi from the hotel. Highly rated for its rooftop pool and convenient location.
259 Reviews
What Guests Say
- “Location, rooftop pool hammocks, cabanas, sport bar swim up bar seating although there was quite a bit remodeling going on”
- “The staff was great and very helpful.”
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What Guests Loved
Based on 259 reviews
Pros +
- Location, rooftop pool hammocks, cabanas, sport bar swim up bar seating although there was quite a bit remodeling going on
- Kitchenette
- The staff was great and very helpful.
Cons -
- The noise levels. Not a light sleeper but construction across the street, neighborhood school, traffic and cleaning staff start early in the mornings. Secondly, the mattress was very hard bathroom amenities less than expected
- Construction next door and vity view was of the alley
- Not everything was there or worked properly.
Location, rooftop pool hammocks, cabanas, sport bar swim up bar seating although there was quite a bit remodeling going on
The noise levels. Not a light sleeper but construction across the street, neighborhood school, traffic and cleaning staff start early in the mornings. Secondly, the mattress was very hard bathroom amenities less than expected
Kitchenette
Construction next door and vity view was of the alley
The staff was great and very helpful.
Not everything was there or worked properly.
Great location,price,pool area, friendly
Everything was great
Location is central. Building is modern and new. Room has everything you need, bed is comfy, and bathroom is spacious.
After my first night, I had three huge red bites on my back. They checked and changed sheets right away but my bites just got bigger and itchy the whole week I was there.Also the elevator goes only up to the fourth floor cus they’re still doing construction work in some areas. Staff could be more friendly and helpful too lol.
Nice place. Basic. Condo style. Had a safe, small kitchen. Bathrooms were good. Staff was 24 hour. Clean. Near 30th Ave. Pool was nice.
The prices varied from day to day. Inconsistent. I lost my plastic room key and they charged me 200MXN for a new one. TOTAL RIPOFF.
Rooftop view and pool beautiful
Room didn’t get as cold as I would like it. Water pressure in the shower was not great.
The pool and the location
I had no hot water tank, no pressure in the shower, no glass allowed OUTSIDE of the pool, no wifi
Large room with kitchen, nice balcony, breathtaking pool area , friendly staff
Cold jacuzzi
Excellent location, newer condo.
I did not like the balcony. It was covered up and no view
Great location near good restaurants and walking distance from the beach. Clean with large rooms, nice rooftop, and helpful staff.
No gym, bar, or restaurant.
Close to the beach and convenient stores
No parking, only street parking and have to pay per hour
Beautiful rooftop with nice pool, unfortunately it was closed for the all day of our staying there
Booked through BOOKING but as we arrived they couldn’t find our reservation, so we were asked to book our night as a walk in. Eventually when we arrived the suite, the sheets on our bed were insanely dirty. The day after we went out for a few hours and asked from the reception to change the sheets, we returned at night and found that "they cleaned the room" but did not change sheets. This night we changed them ourselves and ran at morning.During our stay we asked to speak with the manager and he avoided us.*We also booked a room with a view and a balcony and got a room with a kind of patio, a bit felt like a basement. The staff didn’t do anything to help and most of them don't really understand English.
Location is excellent, staff is friendly and communication was easy with them!
The fact that the pool was not open for an entire day and I couldn't enjoy it since I was there for a short period. An advisory is appreciated ahead of time when you will treat it and it has to close.
Clean room with a small kitchenNice rooftop pools and friendly staff, Don Carlos from the reception was really helpful and nice
The parking garage is very narrowIt’s really hot in the stairway and elevator
Nothing. I have nothing good to say about my experience. I WANT MY MONEY BACK
AWFUL! AWFUL!AWFUL!I have been dealing with BOOKINGS for over a decade. This has been the absolute worst experience ever! Firstly, keep in mind this is not a hotel. This is an apartment building and each apartment is owned and manage by a different person. The people at the reception have absolutely no authority whatsoever in reassigning you a different room if your reservation goes wrong. In January, I booked an apartment with a balcony. I received “written confirmation” from the owner that the apartment booked was an upper level apartment with a balcony. Boy was I ever mislead and lied to. On the day I’ve checked in, I was given instructions at the reception and assigned my room. The room assigned was NOT an upper level apartment with a balcony. Instead, it was an apartment just a few metres from the reception desk that looked like a jail cell with very little light and on the ground level with no balcony. I walked into the apartment, turned around, and walked out. I refused to stay there. The individual at the reception made several attempts to contact the owner as did I, and a week later, I still have not received a response. You will notice a huge discrepancy in the reviews for this property. While many have given it a 10, 9 or 8 for reviews there are also several 1s and 2s. The high scores are from those who were assigned the upper balcony room they booked and the low scores are from those who were misled and although they booked and paid for an upper balcony room, they were assigned a completely different room. Some of these owners will swindle you into a contract for a room, take your money and will not respond to the receptionist or you to rectify the situation and give you the room you initially booked. Instead, they completely ignore you, avoid you in order not to have to deal with the situation.
Location and not too busy and walking distance to fifth avenue, resto, beach and Soriano grocery store
Not much however unit/room 103 need utensils and plates if you decide to cook. I ended up buying. Otherwise unit is comfortable.
I made this reservation for my parents. And they just got back yesterday night. I have only heard good things about there stay. Location was good.Restaurants near by were amazing.walking distance to so many places. My parents enjoyed every bit of it. They said they will definitely be visiting back soon!!Thank you Sofía Boutique Condos by Bunik,You really accommodated my parents and made them feel so welcomed. All your efforts and customer service professionalism is very much appreciated. In assisting them on such a wonderful stay. Regards,Vicky B
Great location, pool and staff
I have a hard time understanding the ratings. It’s a cheap place. Beds are not comfortable, the rooms are noisy and you
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Kids' pool
- Outdoor pool
- Rooftop pool
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Calle 24 Norte Entre 25 Y 30 Avenidas, Playa Del Carmen
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