Hotel Holiday Inn Express Bogota By IHG

This is a crazy good Holiday Inn Express! Top notch staff. Wonderful breakfast made of top notch food, not the regular/mediocre food quality. Super location.

Keep in mind this hotel don't have pool/spa. Got disappointed that my daughter lost her brand new jacket in the lobby and it was never found.

Far from airport & down town

Location

Construction work was underway on the upper floor. Workers drilled and hammered for hours a day, making remote meetings impossible due to the extreme noise.

Wonderful breakfast, Great Location, very attentive staff!

None comes to mind!

Great location, wonderful breakfast, attentive staff

None worth mentioning.

Location excellent, very near to Parque de la 93, lots of pharmacies around and very good restaurants. Also a 20 minute walk to the mall and zona T. Very good breakfast. The staff always helpful.

Once we arrived we noticed the little fridge was broken, they changed it for a new one. Also we had to call every day for towels, every single day!! Either no shower rug or hand towel. Also they looked very used and washed. They should change the towels.

Breakfast is ok, not great, but ok

The windows are not sound proof and it was extremely noisy during the weekend... you could hear every car passing by. The bedding is low quality, like a cheap motel.The fact that i have to have my actual passport, not a copy of it, to be waived the VAT is the most ridiculous policy.

Well located big rooms; great customer experience and clean

No ramp access to lobby

The location is excellent. In a very safe neighborhood with lots of restaurants and cafes around, and a shopping mall somewhere nearby. There's a park closeby and it's very pleasant to walk around. Breakfast at the hotel was very cozy, and even though not a huge variety, the fruit options were everything I had two bowls of fruit every morning. Staff was really nice and they all huddled around to help me buy something I needed as a gift for my husband and which was only available in specific places - even the chef came out to help suggest where to buy it - it was very cute :) The room is extremely comfortable and very big. The bed was huge - it could fit a small family but I was alone there. The bathroom and shower were comfy with hot water available. It's very central in a chic neighborhood and I walked at night it was fine. About 30-40 mins from the airport. Wifi was working well. Cleaning was really good, I even had my stuff organized in drawers which was nice.

I would say it would be nice to provide water bottles in the rooms for free for guests, especially when unfamiliar on where to walk to get water on the first night or two. They gave me a small complimentary bottle when I arrived, and there was water at breakfast, and sometimes there was a jug at reception. I am a person who needs a LOT of water to avoid headaches and migraines, so was a bit anxious on not finding water when I first arrived as I arrived really late and many things might have been closed. Bring your water with you on the first day. There is a supermarket close by but I didn't end up going there. One more thing, no ramp for suitcases! You have to bring your suitcase up the stairs, but I had help from the taxi driver going up, and help from the hotel staff going down so it was fine.

Location

The unit was super dirty and full of moisture fungus on the walls and curtains. We ordered transportation from the airport to the hotel and never came to pick us up. There was no mini fridge in the room, poor internet. We booked for two weeks and we leave the next day.

Second time staying there, location is great for shops, restaurants etc. safe area and great staff. The breakfast its really good and full of delicious options. Rooms are well appointed and spacious.

Loved the huge bedroom, comfortable bed and good illumination .

No drive in so if it rains you have no shelter to get in and out of a car

The property was in a great location, room was comfortable, and there was a great breakfast the next day before we left for the airport.

Early check was not possible but I do understand that if the room is not available, it is not available.

Nice staff, clean room and hotel, great location!

Breakfast was a little bland and basic

Great location and good customer service.

The hotel is not in good shape, there is excessive noise and many things do not work (tv, security box, shower, fridge) excused by the fact that they are an express hotel.

The location, excellent breakfast, the staff is very nice

A better maintenance.

I was able to find a very quiet room. The staff was great. extremely attentive and kind.

Everything was great. My only not complain but suggestion is that the rooms are a little bit dated.

Arrived early 5 am and staff were not friendly and mentioned no available rooms. We had to sleep on chairs in the lobby. However 2 hrs later after we mentioned we would pay, they apparently had rooms open. Not a very welcoming reception.

Safe location in upscale neighborhood with numerous dining options

We got sick during our stay, our room didn’t have heating and the staff couldn’t provide alternate ways to make the room less cold, it just was a bit of an inconvenience