Biohotel Organic Suites Bogotá Usaquén

For a boutique hotel this place has a lot of facilities. The roof top spa is clean and well designed. Staff were accommodating and friendly. Room was standard but ample and clean and modern design. The ecological branding is genuine.

It was very well lit, clean and the staff was incredible. The room was very big and the hot tub was very nice.

The TV was somewhat small, the streaming device didn’t work properly, it didn’t have any streaming services pre loaded and the only one that worked was Netflix but it required someone from the Hotel to come to the room because the device wouldn’t work.

The location was great. It was close to the action but far enough way to be quiet. The breakfast was delicious and the staff went above and beyond to make us comfortable. I thought the cardboard chair was cool.

Nothing related to the hotel itself but I could smell smoke coming from another room.

The staff was kind and the location was convenient. The breakfast was delicious and satisfying. I didn't figure out how to order an omelette but I didn't ask either. 100% would recommend and stay again.

Great place for a relaxing getaway. Spa services are grea. And some rooms have in-room jacuzzi. Breakfast is delicious and is close to Usaquen for a variety of restaurants and shopping options.

Good rooms. Good breakfast. Friendly staff. 24/7 room service.

Excellent location and ecological concept. Amazing decoration and cozy restaurant. Coffee is my priority and it was really delicious. Thanks for everything?

It does not have A/C

The neighborhood isn’t bad.

The hotel was filthy, had a bad smell and it was extremely humid. They gave me a room with boogers on the wall and cigarette burns on the carpet. I asked them to change me rooms and they did but although the second room was better it smelled horrible and again was horrible and the carpet was dirty. I’m extremely shocked by the high reviews for this hotel on booking. This is definitely one of the worst hotels that I have ever stayed at in bogota. I left a day early and let them keep the money because it wasn’t worth it to argue with them.

Friendly stuff, great gym and pool! The breakfast was the best part of this hotel.

There was a party the day we arrived and the music was so loud you could hear it in your room and on the street. The light switch are too far away from the bed.

My flight got delayed to very late in the evening and the staff at the front were so sweet and gracious when checking me in. The room was very spacious and comfortable with great curtains to block out the sun. I only stayed one evening and it was cut short due to my flight being delayed, but the breakfast was great. It was my birthday and everyone knew and was wishing me a happy birthday. The breakfast team did a little special birthday surprise and it was so sweet. The beds are very comfortable and the shower was so hot with great water pressure. I would definitely come back to use the rest of the facilities.

Friendly reception, clean rooms, decent breafkast (eggs were a bit cold though).

Nothing to complain about.

The shower and the bed were comfortable and had a nice size. I don't really have any other good things to say about this hotel. It's a shame it has such high ratings, hotels with similar rating tend to be substantially better than this property.

There was loud music from the restaurant until late, I had to complain to the lobby staff around 23:50 after arriving with the intention to rest. Lights are mostly bright white office-like lights, this hotel is terrible for proper resting, you cannot unwind in a white room that feels like your dentist's office. Furniture was poorly placed and it really wasn't worth paying for the upgraded room. The seating area was a little like a motel corner with a white unpleasant sofa and extremely uninviting. There was also an odd green room divider with very poor taste. Rooms only have showers, don't be deceived by the photos from the common areas that imply there may be a bathtub. I got a little motel vibes, but I don't know who would enjoy an escape with such terrible ambience.

Location , the wonderful attention, a hotel with all the facilities, the shower ? excellent

The room, the breakfast and the staff

The service was amazing! The food, the drinks! Everything was Wonderful! The hotel is beautiful, the wifi is super fast. The staff were very attentive and so nice and polite.

Nothing, everything was perfect!

Location, staff and value. Safe neighborhood on a quiet street. The staff is extremely friendly and helpful.

Property feels old and outdated. Linens also look old with holes and stains.

Location and the staff was nice

Is not very clean .. all rooms connect with another room so yo my can hear everything .. breakfast was same everyday

Good breakfast, super clean room and good spa service.

The wifi connection was very bad.

Breakfast was excellent with a choice of hot and buffet items. The room was spacious, but in need of maintenance to bring it up to date. The porter, Gionni (?) deserves special mention. He was always ready to help, whether helping to carry coffee to the room in the morning, getting soaked in the rain so we didn’t get wet, and just smiling and making sure that we were happy.

We booked 3 nights for the first leg of our trip. In our first room the bathroom lighting was very dim and we assumed it was an energy saving tactic. However, we booked again for two nights before we flew home and the bathroom lighting was normal in our second room. So clearly a maintenance issue. The second room was missing the couch but the cushions remained? The toilet was not clean the second time we stayed, and the staff gave a poor excuse that the hotel recycled grey water, which did not make sense given our knowledge of the property and our past experience.

Was very close by to everything .shopping malls supermarket etc

That it hasn't have an actual airconditioning it has another system that for me needs to be much colder