Four Points By Sheraton Bogota

Really nice and convenient hotel. Accommodates your needs perfectly. 24 hours fresh hot food from restaurant room service with very reasonable prices. Amazing staff. I had a little problem with the first room but the manager promptly solved my issue. A+++

Secure, clean, modern

The staff at this location are some of thee best I have ever interacted with. From needing help with transportation or finding a destination, they were kind and cared about the guests! The staff at the restaurant were top notch. Definitely worth the best

Can not think of anything.

Good staff

Manager overcharged me

Personal is Great

A lot of space in the rooms, clean and modern rooms

It was under remodel and the bar closes early at 10pm

Location and cleaness

Currently renovating and the gym is lackluster

The room was not ready at check in time of 3 pm. They had to change us to a similar room but with a different view. The restaurant was understaffed. Some times we had to stand up from our table to find a waiter.

Great location. Friendly staff. Good meals.

Location, staff friendliness, breakfast, clean, comfortable bed.

Hot water took long to come out of the shower.

Very good breakfast. Basic personal hygiene products provided daily. Good staff.

Room could be a little more welcoming.

This is my second time stay at the Sheraton and very pleasant stay.

The hot water in the shower took long time to warm up

we stayed here for my birthday and we had a wonderful time! The rooms were clean and comfortable and the staff were friendly. Also, the location is perfect! close proximity to everything. Breakfast was well balanced and sufficient.

Laundry fees were a bit overpriced. Also, the air conditioner was set on one temperature throughout our stay and at times the room became hot. Despite us calling in a technician, this problem was not resolved.

Excellent value for money! Staff at the front desk were very friendly and helpful. Rooms were modern and clean. Location was great, 10 or so minutes walk to a lot of trendy restaurants and cafes in the north part of the city.

We had a room that was interconnected with another room, the noise of our neighbour could always be heard. Not sure if every room was like this. Perhaps thin walls? Breakfast was ok, but not amazing. Had to pay extra for espresso coffee.

Excellent hotel with attentive staff, close to Parque 93, facilities all work (exc. the pool), and staff do their best to make sure stay is both enjoyable and productive. gracias.

Totally exceeded our expectations. The staff was beyond excellent, hotel was clean and very comfortable. Gym is okay for a short stay. Breakfast is really good. Location is excellent. Will definitely return to this hotel next time we are in Bogotá.

I personally didn’t love the faucet system in the shower but that’s just my preference. I found it complicated and it always tilted to the right. Also, be very careful because the water gets extremely hot very quickly, even in the sink. Be aware if you are with your kids.

The Duty Manager at 1:30 AM helped us with so many information, The day tour by Hotel Taxi was very good. Housekeeping is good. Overall Staff is very helpful.

Breakfast can definitely improve, empty buffet pots do not get refilled fast even after requesting, self service tea & coffee station can reduce lot of waiting reducing burden on servers.

Great location and the staff was very friendly. Will definitely stay here next time I’m in Bogotá.

the location,

I think it used to be better, the breakfast used to have more variety a couple of years ago, also the bathroom looked old and not in the best condition

Everything!!!! the hotel has a very good location and in a very good area to be walking even alone at night , breakfast was good and staff was just great!!!!!!