3 Star Hotel

Hotel Ambassador

Calle 59 546 X 68 Y 66, Calle 59, Centro, 97000 Mérida, Yuc., Merida, Mexico View Map

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Hotel Ambassador

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About

Located 1640 feet from Main Square in Mérida, Hotel Ambassador Mérida features a restaurant, bar and free WiFi. Every room at this hotel is air conditioned and comes with a TV with cable channels. Certain units feature a seating area where you can relax while some rooms have views of the pool or garden. The rooms are equipped with a private bathroom fitted with a shower. You will find a 24-hour front desk at the property. Merida Cathedral is 1969 feet from Hotel Ambassador Mérida, while Merida Bus Station is 2953 feet away. The nearest airport is Aeropuerto Manuel Crescencio Rejón Airport, 3.1 mi from Hotel Ambassador Mérida.

212 Reviews

6.5Pleasant
Cleanliness
7.6
Staff
7.7
Location
8.7

What Guests Say

  • “It's close to the center area.”
  • “The reasonably priced restaurant within the hotel.”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Triple Room1/4

Triple Room

248 sqft • 3 Single

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Closet
Double Room1/4

Double Room

248 sqft • 1 Double

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Closet
Standard Double Room1/4

Standard Double Room

248 sqft • 2 Double

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Closet

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.5
    Pleasant

    Based on 212 reviews

    Location

    8.7

    Cleanliness

    7.6

    Staff

    7.7

    Overall Quality

    7.4

    Pros +

    • Location
    • It's close to the center area.
    • The reasonably priced restaurant within the hotel.

    Cons -

    • The bed was clean but can?t say the same for the rest of the room. The shower had soap scum everywhere. My spouse did not shower because of that. This is not a 3 star hotel; maybe 2 star at the most.
    • The TV is very old, the personnel at counter did not attend on time
    • The hotel doesn¿t furnish any hand towels or facial tissues. There was no bath mat provided to prevent slipping on wet tile floors. One of the elevators was unreliable to operate. Parking was in an unprotected area that provided no shade for the intense
    Business Traveler (429)Solo Traveler (266)Traveling as Couple (415)Family with Young Children (988)Family with Teens (1)Senior Traveler (33)Group Traveler (140)Total (2,526)
    4SaeidPosted on: 11-10-2024

    Location

    The bed was clean but can?t say the same for the rest of the room. The shower had soap scum everywhere. My spouse did not shower because of that. This is not a 3 star hotel; maybe 2 star at the most.

    7Verified Hotel GuestPosted on: 5-17-2023

    It's close to the center area.

    The TV is very old, the personnel at counter did not attend on time

    4DavidPosted on: 4-1-2023

    The reasonably priced restaurant within the hotel.

    The hotel doesn¿t furnish any hand towels or facial tissues. There was no bath mat provided to prevent slipping on wet tile floors. One of the elevators was unreliable to operate. Parking was in an unprotected area that provided no shade for the intense

    10CarlosPosted on: 2-18-2024

    The location. Great.

    No fridge in the room.

    5AaronPosted on: 8-29-2019

    It's ok

    The A/C was not good enough

    4VictorPosted on: 5-28-2018

    Rooms are below 4 star maybe the hotel is a 1 1/2 star bathrooms are way below expectations need maintenance big time

    10KeithPosted on: 5-6-2017

    price for what you get way better than the Hyatt

    all was great

    10JamesPosted on: 8-29-2017

    Price for what you get is awesome!

    9BeckyPosted on: 1-20-2026

    LocationReasonableEquippedStaff

    8ConradoPosted on: 8-1-2025

    Stayed on the first floor without the need to use any of the broken elevators.

    7DenisPosted on: 2-10-2025

    Great value.

    Quite dated rooms. Especially bathroom. Lots of stains on walls. No hand towel or bathroom floor mat Beds were comfortable. Completely fine for short stay.

    8ViktorPosted on: 1-22-2025

    huge rooms, excellent location, pleasant staff, strong A/C, swimming pool, I have stayed here couple of times and would stay here again

    no reading lamp next to bed, room 415, no fridge, not even a minifridge, no hot water in the afternoon -only in the morning and after 19:00

    1JohnPosted on: 1-14-2025

    Location in Centro was great. View of pool and garden and the city was great.

    Bath towels had huge torn holes, there were no typical drinking glasses (or plastic even). There was no "Do not disturb" hanger and was never delivered even after requesting. Beds were tilted and air conditioner made a horrible racket periodically. The outside corridor leading to the elevator was unlighted. There was no hair dryer and my wife was required to leave a passport or driver's license at the front desk after she went to the front desk to get one. The breakfast (which raised the room rate) was poorly served and tasteless. Two free initial bottles of water were present upon checkin, but cost 12 pesos each for each additional day! As we checked out, we were asked to bring the TV remote to the front desk though no mention had been that this was necessary.

    7Jorge b.Posted on: 12-26-2024

    Location and price

    Pillows were hard as a rock,could not sleep

    3Marion K.Posted on: 11-28-2024

    good location, old hotel, poor wifi

    terrible wifi.

    7AyersPosted on: 11-7-2024

    Nice garden and pool area

    Continental breakfast was a bowl of cereal and a cup of coffee had to pay for actual breakfast

    1JiaxiPosted on: 11-5-2024

    Bad

    the room picture is fraud and the bed is too small for 2 adults. the staff is really rude and not willing to help

    4GennerPosted on: 9-3-2024

    Good parking space and close to downtown. The neighbourhood is nice with plenty of eating places.

    It advertises as a 4-star hotel but this anything but. Everything is old including bed sheets which have holes. While the accommodation is passable, the hotel advertises fast internet in each room which isn’t true. When asked the staff didn’t make any effort to help.

    1negra1524Posted on: 8-26-2024

    Location

    Not cleanNot enough outlets Not comfortable

    5ThelmaPosted on: 7-22-2024

    Location.

    There were so many things: Air-conditioning was loud. TV had bad signal in all the channels. Free breakfast was awful, toast bread was made in advance, so it was cold and hard. I asked receptionist to call a taxi for the next day. And apparently, he left the note for the morning receptionist but the taxi was never called. So, we almost lost our bus to the next destination.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Indoor pool
    • Outdoor pool

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Parking is available on request, but spaces are limited and availability is not guaranteed at all times. For reservations with breakfast included, children staying for free are not included. You must pay for this service at front desk. Payments made with some type of card will only be accepted at the establishment and the card holder must present the card and his official identification in force at the time of check-in. Check-in takes place until 19:00. Guests planning to arrive later than these times are kindly requested to inform Hotel Ambassador Mérida in advance of their estimated time of arrival. Otherwise, the hotel will cancel the reservation after that time. Contact details can be found on the booking confirmation. When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise.

    Location

    Hotel Ambassador

    Calle 59 546 X 68 Y 66, Calle 59, Centro, 97000 Mérida, Yuc., Merida

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