Hotel Central

Cleaning staff was very friendly.

Very old. Very dated. Gloomy, noisy, air conditioning was broken.

Great location, right across from the ADO! There are many places to eat within walking distance, and two or three stores, to get whatever you need just down the street. The air conditioner worked very well, and it was pretty quiet. Nice clean room.

Shower was small with oddly positioned shower head, and the water would get really hot intermittently. The "balcony" was tiny(like 4'x1')area with pipes taking up the right side (previous time I stayed, the balcony was at least twice the size, diff. room)

We arrived earlier than the check in time, but the staff was very helpful to try and give us a room to change because we had a wedding on this day. Once the rest of the staff arrived, they started working on an empty room, by the time we were done eating they were giving us the keys! Thank you very much!!! We really appreciated it.

Location across from the central bus station was a positive for arrivals but a negative for noise and crowds. Room large and comfortable.

Noise and crowds due to the constant arrival and departure of busses. More expensive than similar hotels.

The staff

The Cafe was terrible waitress was not attentive took over a hour to get food waitress took our order never came back to deliver food personally just came back to give us the bill

Location, prices and conditions.

Maybe a bit of smell from the drainage but I know it is something in Veracruz center.

I didn't like the restroom was so hot because the window was busted and couldn't close it up to keep room cool. I had to keep the restroom door closed.

The hotel is located just in front of the coach station, not even a minute walk away. Average breakfast.

During my stay, I have been beaten by bed bugs all over my body. It took several days to recover from it. Other negative points include: noisy room, due to noise in the corridors of the hotel, old towels and bed linen, poor quality showers, which wets the whole bathroom. Moreover, the pictures in the add show the furniture in the room more modern than they actually are.

Nice clean area and restaurant and location

Everything was great

The restaurant

The room was to small and the bathroom was dirty. The toilet had poop in the exterior and was necessary to ask to be cleaned.

The location it was perfect.

I don’t like the facilities and the noise in the night.

Close to bus station and good food

Lots of noise coming from other rooms overhearing threatening conversations in the hallways

The location only.

Everything else. Food was bad. Rooms were very old. Beds were hard and pillows not comfortable.

Location price and friendly and helpful staff

Just besides the main bus station. A great choice if you want to visit other places in the state of Veracruz by buses.

It's quite noisy, but expected considering how close it is to the bus station. The nearby area itself has nothing to visit.

The location was across from the bus terminal which made it easy to travel with our luggage. It was also located in a busy spot so there were a lot of food options including the 24/7 restaurant/cafe within the hotel. The room we chose had air conditioning and there were water jugs on each floor that you could drink from.

There appeared to be only 1 small elevator which was slow as it serviced all floors. The hotel is located on the corner of a busy street so it can be loud depending on where your room is located. The service at the cafe was okay but it took a long time for us to get the check and longer to pay.

room had a nice big bathroom & ac.

no microwave or fridge. also there’s no late check out available.

it’s really close to the bus station. the check in time is flexible. Staffs are really nice and the commute to downtown is fast too!

the bathroom window is open from the outside which made me feel a little unsafe.

friendly and helpful staff,good price, just a cross from the bus station a lot of places to get food close by

location price friendly and helpful staff