Hotel Veracruz Centro Historico

Great location, friendly staff, convenient parking, restaurant adjacent

The plaza was very loud on some evenings, including a Monday evening, which made it very difficult to get to sleep

Staff was great, helpful, friendly.

rooms were shabby and worn. Owners should keep up their investment. Microwaves and refrigerator s would help.of

The hotel is old and it shows, hard rock beds, no pressure showers,poor quality food in restaurant. The location and the staff is very nice.

hard beds, poor food quality, not enough pressure in showers, old instalations.

Love the central location! Staff were very helpful and kind and accommodating. Rooms were very clean and comfortable.

Sorry to say it is very run down. (As is a lot of the historic center)And there is a lot of outside city construction as they are concert g the roads to pedestrian only-will eventually be better for the hotel I hope!

Close to Zócalo and malecon..

No fridge!! But I was ok concierge Fidel was very kind and helpful….

Staff was very accommodating and friendly, excellent coffee (in a bag for the Coffee maker) and pool was clean. Were allowed (for deposit) to take towels to a nearby beach.

First night no hot water, and very noisy AC, then changed room and all fine. Since I was told I bokked "standard" room, they were trying to find one slightly better. But the beds were small.

I like the location in downtown El Centro Veracruz. The staff was friendly and willing to help at any time. Rooms clean and comfortable.

Hotel is only a couple of blocks from "El Malecón", stores and restaurants. Great price. Hotel is very clean and staff is very friendly. Beds are very comfortable and the A/C is great (much appreciated for Veracruz' type of weather)

Room did not have a microwave nor a small fridge.

Location

Old and dirty plus staff was not very accommodating and friendly. Parking was extremely confusing and front desk couldn’t explain how to find the property. We were going in circles for almost 30mn .

Staff welcoming, outside of Zocalo. In between a restaurant and nice store.

Rooms and pictures not same quality as reflected in pictures. Place is dated.

The location is as central as you can get. There are lots of restaurants and tourist sites within walking distance.The pool is clean.

The dining room, on the first floor, is very ordinary compared with the Sanborns on the ground floor.

The restaurant is excellent, as well as the staff

The beds are too soft and I couldn't sleep well. Also the place is kinda old

Location

It needs renovation and some updates on rooms ! It older building

Location friendly staff nice restaurant in the lobby

Parking a bit away but safe

Great location near the Zocolo. Excellent food in the restaurant, had breakfast twice and lunch once. Friendly, helpful, bilingual staff.

The air conditioning was loud but effective.

Great location, cleanliness, great staff.

Room was not sound proof and mattress was a bit stiff.

Good location. Friendly staff. Comfortable beds.

Good breakfast choices, however not everything was available as part of the 'included breakfast' so had to pay a supplement.

Very good location. Looking down at the zocolo from the terrace at 1.floor (pool/breakfast/smoking- floor).Large rooms, good shower.Relaxing pool area without music.

The first room we got had a terrible smell, no safe and no iron, witch it should have. After complaining, they promptly showed up with safe and iron, but we were allowed to choose a new room, the smell lingerd in the clothes drawers. It IS an old hotel.The beds are quite hard.

Great location! Good WIFI!

Need outlets on both sides of the bed to facilitate charging phones and tablets.

The only positive thing is good location in the old town center and kind bellboy ready to help.

Very old building in need of renovation. Maximum 3 stars not 4, bad ratio value vs. price. Unfriendly recepcionists.