3.5-Star Hotel

Mex Hoteles

Av. Carlos J Nader Lote 28, Smz 05, Mz 11, Andador 5, Cancún, - Mexico
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Mex Hoteles
1/103
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$52
per night

3.5-Star Hotel

Mex Hoteles

Av. Carlos J Nader Lote 28, Smz 05, Mz 11, Andador 5, Cancún, - Mexico
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleRestaurantFitness CenterBusiness CenterNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.7

Good

Based on 2622 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.2

Hotel Staff

8.2

Overall Quality

7.7

Show 29 Verified Reviews

About

Attractively located in the Downtown Cancun district of Cancún, Mex Hoteles is located 1.6 mi from Playa Las Perlas, 0.8 mi from Cancun Government Palace and 1.1 mi from Cancun Bus Station. With a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. All rooms in the hotel are fitted with a flat-screen TV and a hairdryer. Mex Hoteles offers an outdoor pool. Beto Avila Stadium is 1.6 mi from the accommodations, while Coco Bongo is 6.8 mi from the property. The nearest airport is Cancún International Airport, 9.3 mi from Mex Hoteles.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. The Environmental Sanitation Tax is payable at front desk in Mexican Pesos, at a rate of $79.20 MXN (Mexican Pesos) Per Room Per Night

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Business Center
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Business center
Daily disinfection
Family rooms
Fitness center
Free Wi-Fi
Free parking
Non-smoking property
Non-smoking rooms available
Outdoor pool
Professional cleaning services
Restaurant (special diets available)
Restaurant(s)
Rooftop pool
Swimming pool
Themed dinner nights

Guest Rating

7.7

Good

Based on 2622 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.2

Hotel Staff

8.2

Overall Quality

7.7

Pros +

  • The hotel was good for the price. Our only complaint was the shower.. they had a broken head that sprayed water everywhere. They had the shower head located in the wrong spot in location to the glass wall partition and water got all over the floor.
  • Roofgarden area was good and beautiful
  • Tener cocheras que se puede acceder directamente a las habitaciones

Cons -

  • I am waiting for a reply for compensation.
  • No hot water, flashing light on sensors in the room, restaurant has poor service
  • Just the shower. Everything else was good. The food in the restaurant was great, better than what we ate at our all inclusive we had just left. The location, while hidden from the street, but very safe. It was located very close to restaurants,.

Business Traveler (203)

Solo Traveler (468)

Traveling as Couple (1182)

Family with Young Children (546)

Group Traveler (332)

1
2/17/2025
I am waiting for a reply for compensation.
3
1/4/2025
No hot water, flashing light on sensors in the room, restaurant has poor service
7
4/13/2024
The hotel was good for the price. Our only complaint was the shower.. they had a broken head that sprayed water everywhere. They had the shower head located in the wrong spot in location to the glass wall partition and water got all over the floor.
Just the shower. Everything else was good. The food in the restaurant was great, better than what we ate at our all inclusive we had just left. The location, while hidden from the street, but very safe. It was located very close to restaurants,.
6
3/13/2024
Roofgarden area was good and beautiful
Reception man was not respectful

Room Options

1/10

Superior Double Room

291 sqft • 2 Double

Accessible by liftAccessible toiletAir conditioningAlarm clock

Room Details and Photos

1/11

Superior Suite

291 sqft • 1 King

Accessible by liftAccessible toiletAir conditioningAlarm clock

Room Details and Photos

Location

Mex Hoteles

Av. Carlos J Nader Lote 28, Smz 05, Mz 11, Andador 5, Cancún,