4-Star Hotel

Occidental at Xcaret Destination - All Inclusive Resort

Carretera Federal Chetumal Puerto Juárez Km. 282, Playa Del Carmen, - Mexico
View Map
Occidental at Xcaret Destination - All Inclusive Resort
1/106
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$155
per night

4-Star Hotel

Occidental at Xcaret Destination - All Inclusive Resort

Carretera Federal Chetumal Puerto Juárez Km. 282, Playa Del Carmen, - Mexico
View Map

Top Amenities:

All inclusiveBeachfrontFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleKitchen/KitchenetteRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.1

Very Good

Based on 1306 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.5

Hotel Staff

8.4

Overall Quality

8.1

Show 38 Verified Reviews

About

Located 45 minutes drive from Cancun and 10 minute drive from Playa del Carmen, Occidental at Xcaret Destination is moments from the stunning Xcaret Park, this all-inclusive resort offers a variety of activities and facilities that the entire family can enjoy. Guests at the Occidental at Xcaret Destination can participate in a number of on-site activities, including supervised children's programs and snorkeling lessons. The resort also features 7 swimming pools, spa services and a nightclub. The acommodation also features 11 restaurants and 10 bars including the disco. Occidental at Xcaret Destination also allows guests to participate in excursions to the Mayan ruins and the archaeological sites of Chicen Itza. This magnificent resort features the Occidental Unlimited Xcaret Xperience (UXX) package specially designed for its guests. These packages offers unlimited access to the Xcaret park during the stay ($). Guests with reservations for the UXX package will enjoy over 40 exhibits and attractions at the world renowned eco-archaeological Xcaret Park. Enhance your stay with the Unlimited Xcaret Xperience upon arrival at the resort and pay a special price for Adults & Children as well at the check in. D'Oriental, La Hacienda, Steak House, El Pescador and Los Olivos restaurants require prior reservation, are subject to availability, and restrictions apply.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation. Please note long pants are obligatory at all specialty restaurants. Shorts, sleeveless shirts and beach sandals are not allowed. The bars and restaurants serve both national and international drinks. If you would like a particular brand, it might be available at an extra charge. 24 Hour All Inclusive Please note that children from 0 to 1 years old can stay for free. Children from 2 to 11 years old can stay for a fee of 25% of the double rate per room per night. The name on the credit card used for the booking should correspond to the guest staying at the property.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Guest Rating

8.1

Very Good

Based on 1306 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.5

Hotel Staff

8.4

Overall Quality

8.1

Pros +

  • Staff is outstanding! hotel employee at the pool!
  • The beautiful buildings. The pool area was a lot of fun. The beach cove was stunning.
  • It?s so open and beautiful. There?s lots to do there.

Cons -

  • Lots of ants at the main pool deck
  • The room service was not free. Play better music at the club. Have the option to bring food from the snack bars to the pool or hotel room. The local guests at the hotel were not very friendly.
  • They didn?t ask for tips but everyone seemed like they wanted to be tipped

Top Quotes:

"Walking around is amazing - you can find different animals and Mayan ruins"

"Shows are great."

"Beautiful grounds."

Business Traveler (15)

Solo Traveler (58)

Traveling as Couple (566)

Family with Young Children (368)

Family with Teens (14)

Senior Traveler (3)

Group Traveler (129)

9
3/27/2025
Staff is outstanding! hotel employee at the pool!
Lots of ants at the main pool deck
5
2/2/2025
The beautiful buildings. The pool area was a lot of fun. The beach cove was stunning.
The room service was not free. Play better music at the club. Have the option to bring food from the snack bars to the pool or hotel room. The local guests at the hotel were not very friendly.
10
10/28/2024
It?s so open and beautiful. There?s lots to do there.
They didn?t ask for tips but everyone seemed like they wanted to be tipped
1
6/29/2024
The hotel and location were great.
When we got there the service was horrible, we had to pay extra for our 2 kids, When I had purchased the room I requested 2 adults and 2 kids and when we got to hotel they refused to give us room until we paid an extra 800.00 US dollars. Horrible.

Room Options

Location

Occidental at Xcaret Destination - All Inclusive Resort

Carretera Federal Chetumal Puerto Juárez Km. 282, Playa Del Carmen,