Hotel Posada Virreyes

Very incompetent management, an employee stole money from me, they didn’t care

The safe didn’t work. The made stole money from me, the property manager didn’t care, it’s an awful experience, this is the worse life experience I had, don’t stay at this hotel, I will never will stay at this hotel ever again and neither should anyone

It has car parking

Beds are hard, there is no walking distance store near. the restaurant was closed while we were there.

that was close to Tlaquepaque

The mattress was so hard that we ended up with back pain. We were called during the night and didn’t even have a blanket. It was a horrible place to stay, and I would not recommend it to anyone.

They have a gym, not the best but got the job done.They have Breakfast and dinner on site.

Wi-Fi sucked bad, just very slow. I could not get the TV to work at all. And they have a loud ass Parot ( yess a Parot "McCall" as a pet ) that woke me up way to early. They put me in room #60 which is right next to the Birds Cage. Also beware of the Taxi service they call for you. Ensure the price before you get in. I got a ride to and from the hotel a few times and 4 different times it was different prices, yes to and from the same locations were the same. In other words why does everyone charge different?

Had dinner at restaurant-truly good selection -the Cesar salad was my best ever

Breakfast

The staff, I am a woman, the bell boy guy got into my room trying to explain how to turn on the AC etc. I travel for business a lot, no need to explain those things and no need for a guy to step into your room. I was b=very clear and asked for him to leave my room I even try to open my door, but he would not leave and he would close the door. making things very uncomfortable. Also Noisy place. People at front desk would not helped, I booked 3 nights but only stayed one, and no one would help me at the front desk. NO tissues in the bathroom. overall the bed was old and uncomfortable. I will never recommend the place at all.

The staff was very nice.

The rooms were not very nice...the bed was very uncomfortable and the location is not good. All night there are trains running and trucks running and the noise sounds like it is directly in your room.I need to return to this area in June but will not be staying at this location.Suzie Hagmeyer

I liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that served us all the time constantly there if we needed anything the cashier in the restaurant really nice ,,, the employees really nice and helpful everything was good

Everything was fine

Breakfast was great and the staff there especially Martin exceeded my expectations. Martin and the other staff were very helpful.

The hotel is located on a busy highway and there is nothing walking distance close by to it. The location has an argentian restaurant on the premises but nothing else. The terraze which only serves breakfast closes at 1pm. Also for a woman place where my room was located was dark and easy access for anyone outside to walk in no security.

Since I've been staying 3 consecutive times in 2 years. Great location and the Installations top of the line.I Want it to mention and Recognize Staff Attention and Service of Terraza crew. Specially Martin Waiter. Great Person and Very Very passionate it with his job. Make me feel special. ?

What I didn't like this time. I felt over charged in my first visit to the Massys Restaurant . I'd Invited 2 people for lunch and I got charged $6000.00 pesos and been asked for tip $600.00 pesos I was told that 10% gratuity applied it. Wich was a lot. For what we consumed. Causing never come back to the restaurant due to that action. I just to take up to 9 people (Child hood friends) to have dinner and have a few drinks having a good time in my prior staying times. But Not anymore ?.. I have to take them to Another Place..

The breakfast was excellent I tasted almost everything thing on the menu , the waiter was constantly asking if we were good if we needed anything perfect

I didn’t like the lady that works in the morning in the receptionist she was rude the first day I was there to book my room,, we went as an emergency to Guadalajara,, and she gave us a hard time, I didn’t get her name but she’s always there morning shift,, with employees like that you’re are going to loose customers

cleanlocation

tiny bathroom

The staff was very focused on customer service, and did a great job! It is a really pretty property and the larger rooms are spacious and comfortable. The grounds are charming and the location is excellent -- surpassed our expectations! We will return definitely, and bring the kids along next time because the pool is great!

We only stayed one night but there was no way to turn on the air conditioner in the room. If we had stayed longer, we would have asked and I am sure they would have helped us. Also, the restaurants (there are two on premise) were both surprisingly good but slightly expensive and also a few small food issues -- nothing major, just next time, we will be more ready to send something back if it doesn't meet our full expectations for the price.

Front desk was excellent and massi restaurant was really good too

Its too loud and staff starts working to early making noise at 6 am

Everyone was very welcoming. Friendly and curtious. I hope to return the next visit to Tlaquepaque - Tonalá

Everything was good

Close to the airport

the environment was very warm and cozy

No complaints at all... everything went perfect

The space around it was great and beautiful

The room didn’t have a bathtub ?

pool

too close to highway

Superb

Beds are a little stiff :(