La Casona Minera

The property is very nice and well maintained. Rooms are nice and the staff people are friendly.

The parking area could be improved. The waiting time for your breakfast in the hotel restaurant is kind of long specially when you order extra items, by the time you get them your meal is already cold. Easy stuff like extra chips, hot sauce, tortillas, bread, etc. I think they can easily improve this service.

Location is incredible! Very nice and relaxing patio with pool! Property employees were very helpful and trying always to support! Thank you!

We had 2 full bathrooms, and one of them was not very clean.

It was quiet.The room was comfortable.

It take some time to get hot water.

The backyard and the facilities out of the room are great

The room smelled to mold a lot.

Excellent location and staff is super friendly and helpful

Strong mold smell in the room

The location is great

Check in lacked information such as a typed wifi password. Cleaning cart left by our door for the duration of our stay.Pool is not open.

It is a nice and quiet place place. With the garden in between de rooms and the street.

It was a bit of humidity and Moho as result of it in the bathroom.

location and cleanliness

check in and check out delayed because there’s a lot of paper-based processing. the room is clean but needs some maintenance

Breakfast was fine. Location very good.

Master bed and bathroom. We found a scorpion on the bed.ever

Location

unfortunately we didn’t have hot water even water during two days & no courtesy or discount received for it.

There is a lot to say about the hotel. For the money, it is an excellent hotel. The restaurant is awesome! The property is amazing for walking relaxing or taking pictures. The location of the hotel is also close to the center or other attractions. Wifi worked well.

I didn't like that there was no AC in my room, but it was not bad. I am not sure if all rooms are the same, but it was not a big deal for me.

the place is stunning, the staff very attentive & in a great location

the room was very humid, so was very very cold at night

location,location,location

was told the spa was going to be ready when I arrived with the massage but when got there it seem they forgot so no spa which was the reason why I booked . power when out so bored no tv or internet. I booked spa at Casa Diamanté and spend most of my day at spa massages I highly recommend.

Smelly bed

There is a new nice part of the hotel, but the gave us a room at the old part. There was humidity, the room was smelly and the bed clothes too.

Great value. They really go above and beyond to meet the guest's expectations. I have no complaint whatsoever. The spa is particularly great.

Nothing. Everything was good. When we arrived there was another family being too noisy drinking in the garden and listening to loud music. It didn't bother us since we were staying at a suite far from that one. But, I guess if we would have stayed anywhere closer, that would have ben the only problem with our stay at this hotel.

The place was excellent! The staff is nice, kind and willing to help. The facilities and room are amazing, the food is really good.

Nothing, it was perfect.

Nice property.

The restaurant was closed

reduce your prices and improve your restaurant.

it was way to much expensive and dinner was terrible and way to much expensive.

It is the best place in mineral de pozos.

It is pet friendly, your dog can play in their garden.

The spa is amazing

The wifi fails in the room