Hotel Tepeyac

I loved and enjoyed my stay at Hotel Tepeyac. The staff went above and beyond to accommodate my family. One of my family members had bronchitis and had difficulty walking. They gave us a room on the first floor, they provided us with a heater and a coffee maker that we used to warm her water. Additionally, we loved the location of the hotel as there were a lot of restaurants around it and the food was really good. Also, the colors of the hotel were amazing, not to mention the plants, it really showed the Chiapas culture.

Location is perfect and there is free parking (although not in the actual property)

The room is very small and had interior windows so no chance of opening unless you are OK with people looking at you

Beautiful hotel, perfect location. Very clean and perfect service.

Rooms are very small and a bit stuffy.

I loved the decore of the entire hotel; the room was comfortable, but somewhat small; the room was hot, but staff was accommodating by providing a fan; staff was friendly and helpful.

The bathroom could use more hooks to hang towels; breakfast service was too slow and served lukewarm; the room could use an extra trash can.

Location was great and decor is beautiful

The room was a little congested. Manageable but a bit more room would be great.

Great location, lovely exterior

Noise from outside can be clearly heard inside the rooms. The bathroom door was tiny and inside there was a disgustingly dirty floor mat for the shower

price / quality was Super! Wifi was really good and on the best spot in San Cristobal

the bathroom was old, and we had ants in there

No breakfast but lots of cafes close by. The staff was super helpful and the location on the main street as handy as it gets.

The bathroom was the size of a phone booth, such that sitting on the throne was a contortion. That was really the only negative.

The location was on the main street, a lot of stuff to do, the staff was really good and polite. good vibes and comfortable beds, wifi is good, and the rooms was clean.

Bed was a bit small but ok, and also the room was really small but was ok generally, no air conditioner but we didn't need one

super friendly staff and great location

No hot water in the shower. No chance of heating the room. Wifi did not work at all. Our room had only one window, which the sole source of fresh and unfortunately the window was just above the reception, which was pretty loud so we had to close it sleep with night masks on due light from the reception

Beautiful entrance and courtyard, nicely decorated rooms, and a truly perfect location.

There was absolutely no soundproofing in the hotel, in fact the courtyard amplified every sound and made it louder. We were above the lobby and we could hear every word of everyone who walked through (even the people who checked in at 4am) as well as our neighbors. There was also no ventilation in the room without opening the windows (into the courtyard) which made the sound issue even worse.

The rooms are a bit stuffy and seem to have a bit of a moisture problem, but other than that it was very nice

The smell of the pillows (smelled like they were left in the washing machine too long) and the tile grout was a bit moldy on the room floor

Very friendly personnel, beautiful colonial building, with beautiful decor everywhere. Very close to historic center, lots of restaurants around!!,

They said they have wifi, but it is so slow, my laptop didn't even connect.The service at breakfast was very slow,

very careful about cleaning, excellent location

little bit noisy, because is located in the downtown. rooms were small but with enough space

I like the look, the cleanliness, the staff, the location, the service. Bed was Really warm even without the heater.

Parking lot was separate from the hotel and a few blocks down the street, no heater, the surroundings are really noisy(nightclubs).

Wonderful, the staff very polite and nice, amazing rooms and good location.

The location

Our room was in the third floor, we are 60 and over abd there were no stairs.

Beautiful, colorful hotel in postcolonial building. Building in a very good local style with lots of plants and fantastic sculpture of jaguar. Ckean, welll arranged room. Nice space for luggage. Perfect localization in the heart of pictoreque San Cristobal - in middle of the most beautiful walkway with shops and restaurants. Very good wifi. Friendly and helpful staff. Cleanless in every corner.

Surprisingly thin walls-easy to hear whats going on in the next room. Location at the walking area makes parking and packing little tricky. Due to the blockades on the road from Tuxla we arrived after sunset. Policemen didn't accept our temporary stop nearby. Finally hotel personel helped us out (hotel garage included in the price is 2 blocks away) howewer it was quite stressing.

Very clean, decoration and nice location

Sound isolation

The decoration and atmosphere of the place.