Casa Lum

It was quiet and the breakfast

The room was kinda small

The hotel has flawless aesthetics. incredibly tastefully decorated. The room was cleaned daily, and the staff was friendly. Every morning's breakfast was delicious, and the restaurant was excellent.

The room was missing essentials like basic toiletries and hair dryer. The one I was given was very old and missing parts that ended up burning my hair. The staff at the front desk was cordial, but unattentive. They kept mostly to their phones. We stayed in a room that was split between two floors. The only TV available was upstairs which was inaccessible to my elderly mother who could not climb the stairs. The upstairs room was very dark even with the lamps and had no place to store clothes or hang them.

The breakfast was delicious. It is an "American" breakfast, meaning eggs, frijoles, pan, delicious butter and jam, fruit or juice and coffee (no free refills).

I did not like the lack of direct sunlight in the room. Besides my french doors to the enclosed terrace, there was no light. This was something I did not know in advance.

Very very friendly team,nice and clean room,best location,free and safe parking. Thanks Oren and Arbel

Beautiful small hotel in the Center of it all, with great decorations. My wife and I celebrated our 25th Wedding Anniversary and I asked for cheesecakes and mimosas upon arrival in our room and they provided a basket of flowers (flowers courtesy of the hotel) which was a great touch. The restaurant was great and with selected inclusive breakfast.

Thought we were getting queen size beds but were full size beds, we're taller but it was doable, some broken tile in the shower and a slight stingy smell in the room. They won't replace your towels unless you ask.

Quiet, great location, good service,beautiful architecture and interiors, sustainable philosophy.

A beautifully restored home with a lovely garden in the center. The restaurant areas areas are wonderful as well. Amazing staff!

The standard rooms were a bit on the small size but the common outdoor seating spaces allowed for additional relaxed seating.

A beautiful hotel in a restored home, centrally located, with interior gardens, amazing staff and delicious food.

Tye standard rooms are a bit on the small size but there is comfortable seating in the commons areas.

I was most taken by the interior design, tastefully and innovatively incorporating local textile crafts in its decorative scheme. This is an exceptionally beautiful little hotel. The staff were very friendly and helpful with our arrangements. Super useful to have an English speaker among them!

A slightly noisy location. Very central, though.

The hotel & the room were very nicely designed - it made you just feel a part of the culture of the region. Plus the hotel is really well located (on one of the main roads of the city, and the main block is just a 7/10 minute walk away).

I think the staff could have been better with adjusting with English speaking customers & a bit more politer. Further, our room was on the group and right in front of it there was a dinner + DJ that went on till 9.30/10 which was not appreciated.

Exceptionally friendly and helpful staff. Beautiful and tasteful interiors. Locally woven fabrics and artefacts incorporated in the interior design to great effect. Atmospheric lighting. Attention to detail.

Cannot fault this lovely little hotel.

Great location, charming place.

Staff is super kind but not actívely helpful. Examples: on my day 1 I asked if they knew where a couple of museums were located. They said they didn’t laughed and didn’t offer further help. On day 2 I had booked an excursión with the hotel through WhatsApp starting at 8 am. Reception called me at my room 40 min before that saying my excursion had arrived. I recalled the recepcionist of the scheduled time, he asked a minute, must have verified that info was through but did not come back to me with clear info of next steps, I had to make my decision and talk directly to the driver of that excursión.Breakfast is very limited and THEY CHARGE YOU EXTRA EVEN FOR S SECOND CUP OF BLACK COFFEE (besides a portion of scrambled egos with ONE MORE EGG). So greedy.

Good location in the old town. Private parking one block away (someone from the reception has to walk with you to open the gate). We had a room in the little courtyard, it was very quiet. Morning coffee delivered to the room was a very nice feature! Okay breakfast (also possible to order extra things from the menu).

Nothing really

The food was good, the personals was friendly, was a good location.

The parking it is separed

great location, beautiful hotel, friendly staff, quiet, wonderful food

loved everything

Very central location but perfecty quiet. Charming property with lovely restaurant and helpful staff. Coffee delivered to your room in the morning was a nice touch

Our room was a little small and a bit stuffy but there were larger suites available.

After staying at Hotel Bo for 4 days, we wanted to change the scene and moved to CasaLum. What a disappointment, the rooms are beyond basic with no lights / windows in many rooms and it is quite noisy with restaurant guest, loud music and staff (kitchen / cleaners) makes noise starting at 5.30AM until late at night. I had to ask several times to reduce the music to be able to sleep.

noise, basic rooms with no windows/ lights and uncomfortable beds. No one in the hotel speaks Spanish if it is an issue for you. it was fine for us as we speak Spanish.

The kindness and efficiency of the staff, food and location were outstanding. The room was quiet, charming and comfortable. The robes were a great addition as it is chilly in SCLC.

Each room is unique. Ours needed a small space or shelf for toiletries and one more surge-protected electric plug-in for charging devices. With 2 phones and a camera battery, it’s tricky using just one.

Casa lum is located in center of historic district. We liked having an excellent restaurant on premises. We liked extra touches- coffee at our door in am. Excellent help from desk. Really lovely room

Very few people spoke English- true for San Cristobal

Location and restaurant

Front desk staff was not always knowledgeable and helpful