3 Star Hotel

Hotel Casa Mexicana

Calle 28 De Agosto 1, Centro, San Cristobal De Las Casas, Mexico View Map

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Hotel Casa Mexicana photo 2
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Hotel Casa Mexicana

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About

Hotel Casa Mexicana is a colonial-style building located 328 feet from Santo Domingo Church, in the historic center of San Cristóbal de las Casas. It offers a charming central garden and free Wi-Fi. Rooms at the Casa Mexicana have wooden floors and balconies overlooking the garden. Each room has flat-screen cable TV, a telephone and a private bathroom with a hairdryer and free toiletries. Los Magueyes restaurant serves international and Mexican cuisine, while La Cucaracha bar offers Mexican and characteristic Yucatán dishes. You can also find local bars and restaurants within 328 feet of the hotel. Free parking is available on site and the 24-hour reception can arrange visits to the Montebello Lakes and the Cañon del Sumidero. San Cristóbal Bus Station is a 15-minute drive away, while Tuxtla Gutierrez Airport is a 50-minute drive away.

186 Reviews

8.5Very Good
Cleanliness
9.0
Staff
9.1
Location
9.6

What Guests Say

  • “Is close to stores, restaurants and general this a great place to stay ,I add one more night.”
  • “I had a great stay at this hotel! The location is excellent — close to everything and very convenient for exploring the area. The staff…”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Spa
  • Accessible Rooms / Facilities
  • Business Center
  • Non-Smoking Rooms
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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Queen Room1/4

Queen Room

323 sqft • 1 Double

  • Alarm clock
  • Bath or Shower
  • Carpeting
  • Closet
Double Room with Two Double Beds1/4

Double Room with Two Double Beds

323 sqft • 2 Double

  • Alarm clock
  • Bath or Shower
  • Carpeting
  • Closet

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.5
    Very Good

    Based on 186 reviews

    Location

    9.6

    Cleanliness

    9

    Staff

    9.1

    Overall Quality

    8.9

    Pros +

    • Is close to stores, restaurants and general this a great place to stay ,I add one more night.
    • I had a great stay at this hotel! The location is excellent — close to everything and very convenient for exploring the area. The staff were all friendly and helpful, always ready to assist with a smile. The hotel was clean and well-maintained, and I felt very comfortable throughout my stay. The breakfast was also a nice touch — simple but tasty and a great way to start the day. Highly recommended!
    • Hot and cold water was available outside the room for drinking and hot tea. Beautiful plants and pond. The restaurant opened at 7:00 AM and the food was good. Great location!

    Cons -

    • ,the mattress was not even ,only one bed the other one was good
    • It takes a few minutes to get hot water in the shower
    • No Heaters, room and restaurant were cold.
    Business Traveler (60)Solo Traveler (68)Traveling as Couple (374)Family with Young Children (114)Family with Teens (2)Senior Traveler (3)Group Traveler (103)Total (593)
    10AnaPosted on: 6-28-2025

    Is close to stores, restaurants and general this a great place to stay ,I add one more night.

    ,the mattress was not even ,only one bed the other one was good

    10talPosted on: 5-21-2025

    I had a great stay at this hotel! The location is excellent — close to everything and very convenient for exploring the area. The staff were all friendly and helpful, always ready to assist with a smile. The hotel was clean and well-maintained, and I felt very comfortable throughout my stay. The breakfast was also a nice touch — simple but tasty and a great way to start the day. Highly recommended!

    It takes a few minutes to get hot water in the shower

    10DebraPosted on: 3-26-2025

    Hot and cold water was available outside the room for drinking and hot tea. Beautiful plants and pond. The restaurant opened at 7:00 AM and the food was good. Great location!

    No Heaters, room and restaurant were cold.

    10ManuelPosted on: 3-25-2025

    The hotel is lovely with the classic colonial architecture and with a pretty indoor garden. The room was comfy, spacious and clean. The staff was nice and helpful. The internet connection was better than any other place I have stayed in San Cristóbal.

    The bathroom was pretty small and was not as clean as I expected. The dryer didn't work properly and had mold inside it. Finally, it is not located on one of the main streets of the downtown and it is farther than expected from it.

    10DebraPosted on: 2-21-2025

    Cleanliness, beautiful pond and plants, hot and cold water dispenser to drink.

    No heater in the winter.

    10Jessica T.Posted on: 8-18-2024

    The hotel is right in the center.It’s an old building but comfortable, if I ever come back again I will stay at same hotel.

    Na

    9PilarPosted on: 5-22-2024

    I liked the simple clean room and bed. A little more ventilation.

    Just the smell of drainage in the bathroom

    9ArtemisiaPosted on: 4-18-2024

    Nice building with lush internal courtyard gardens that make for a pretty view from the room! Location is great, just off one of the main pedestrian axes and easily walkable to everywhere we needed to get to while being very quiet and peaceful. Quite an 'old school' hotel atmosphere (decor, set up etc.) which we enjoyed.

    Bathroom was small, dark (window gave on to an internal shaft) and occasionally wafted bad smells from the drain but we didn't find this to be much of a problem especially keeping the door to the room closed.

    8CameronPosted on: 4-10-2024

    Great location. Central to everything.The staff and management are super friendly and helpful.Comfortable beds and very quiet.

    No breakfast included which is fine as there are plenty of place close by for that.A complimentary coffee would be a nice touch.In April it can be very hot but the room had no fan. The upstairs room cooled down by midnight so it was okay but a fan would go a long way.

    10CatanoPosted on: 3-11-2024

    Location

    No hot water, and loud music too early in the restaurant. ?‍?☹️

    7SimonPosted on: 1-7-2024

    Old style with leafy inner courtyard.

    Room had window to inside walkway lacking privacy. Bit noisy with service.equipment on roof.

    8AlbachiaraPosted on: 11-7-2023

    The location and the interior design

    Bathroom could be a bit cleaner and one more chair would have been handy

    7JenniferPosted on: 10-14-2023

    Beds were comfortable, easy walking distance around historic area

    That we stayed in their other building while our reservation was for interior green space location. Apparently it is being renovated…..

    8AndresPosted on: 10-9-2023

    Hotel is nice, a kind of hacienda with a lovely patio. Good location.

    Rooms and bathroom need renovation. Hot water took 15 min to come after leaving the water running. The old tv was nos working properly. The room was close to the street and the acoustic insulation of the room was poor.

    9MariannePosted on: 10-4-2023

    Nice small room, view to the banana-garden, good hot shower, warm blankets, nice and friendly staff -all in all good value for the money. Great location.

    You hear the steps in the room above and everything happening in the yard. Hotel was not so busy when we staied, so it was ok.

    10EduardoPosted on: 9-11-2023

    todo estaba perfecto <cerca de todo la comida del hotel deliciosa, los trabajadores del hotel super amables,locacion perfecta,me sentia muy segura en el hotel

    10AngelicaPosted on: 9-6-2023

    Friendly, very accommodating, great tour options.. We took 3 tours across 4 days.. and the restaurant was delicious as well. I recommend the club sandwich.

    8WilliamPosted on: 8-18-2023

    Lovely old style property

    Breakfast quite expensive and mid-scale

    4CarolinePosted on: 6-13-2023

    The location and first impressions of this hotel were great. The foyer and eating area are lovely.

    Our room (number 16) was directly opposite the stairs (there is no elevator) and people were constantly coming and going at all times of day and night and were always talking very loudly and banging suitcases around as they reach the top of the stairs. This happend all through the night.There is No sign saying "Please be Quite" which we found in other hotels and is helpful as people may not realise that there are guests located in rooms so close to the stairs. There is no airconditioning or fans in the rooms, however, the room was not hot even though the outside tempreture was very warm so it was ok. The WiFi is Terrible!! We could not use our credit card to make payments because the Wifi even in the foyer and bar area is so bad! Car parking is located a couple of blocks away. Overall, a great location but average stay.

    9DanielPosted on: 4-23-2023

    the cleaning, the location and the attention.

    The window faced the corridor and by keeping it open other guests could see inside.

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Spa

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Business facilities

    • Business Center

    General

    • No Smoking Rooms/Facilities
    • Themed dinner nights
    • Visual aids Braille/Tactile signs

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Location

    Hotel Casa Mexicana

    Calle 28 De Agosto 1, Centro, San Cristobal De Las Casas

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