Hotel Na Bolom

Quiet, simple. Great staff. Breakfast was excellent and included in the price.

The hotel, museum and garden was very pretty. It is located in a quiet area of San Cristóbal. The staff were very kind and helpful.

The wifi connection was poor.

Couldn’t find a more charming place or helpful & kind staff. Not completely central, but easily walkable and - to my mind - better for it (and access to gardens).

Beautiful hotel and museum, building full of character. Excellent staff, always helpful and pleasant.

The staff and the location are perfect for us. The ambiance is wonderful. Short stays of 2-3 days are probably best. Lodging in a living museum is unique.

Run by a board of directors, the historic facility is aging a bit—though maintenance is adequate. The city has grown very busy outside the facility on a major thoroughfare. Some rooms are very dark. Second visit, length of stay one week. Some Spanish is a must.

The staff was exceptionally friendly and helpful. Buildings are outstanding but in need of TLC. Location convenient to downtown.

The mattresses in need of replacing. Hot water was unreliable. Wifi was virtually nonexistent except in library.

The staff were excellent especially Lulu! Also the museum on the premises excellent and the garden area.

The restaurant run separately was only ok.

Lovely little historical place close to the main street but away from the noise

Our room felt a bit moist and smelled of old basement, but probably because of the old interior, which was part of the charm.

An extremely cozy hotel, stylishly decorated with ornaments and items linked with the indigenous cultures of Chiapas. We loved the fireplace. Guests get one set of firewood with a box of matches and some thin planks to start the fire. You can purchase more firewood for extra warmth and atmosphere. During our stay in late December, we needed 3 sets of firewood in the evening as the room was quite cold.The view to the garden was tranquilizing and thanks to the position of the room, it was very quiet.We parked the car safely in the street of the hotel. Also, it’s good that access to the hotel and museum is controlled by the reception staff and the security guard. By no means did we feel unsafe while in SanCristobal de las Casas, yet it was reassuring that strangers were not allowed on the property.The house built in a colonial style is charming and intimate. Following the tradition started by Gertrude and Frans Blom, the Lacandon women are given an opportunity to sell on the central patio some craft products made by them.

In of the rooms where we stayed bathroom installations could be renovated: the hot bathtub is somewhat aged.It’s a beautiful tradition that guests have dinner together at a long communal table in the stylish dining room. However, the menu for Christmas dinner was not really satisfactory. Small portions, dry fish filet with champignons, meals not really adequate for this special occasion.

Staying at Na Bolom has enriched our experience in San Cris. All the rooms in the historical house are different, characterized by their own style. It also has a peaceful garden.The museum is really worth it and the story of Gertrude and Mr. Blom is very interesting, providing a broad historical perspective on the region and indigenous people. I highly recommend to stay over weekends to enjoy the great concerts held each Sunday morning by local musicians and the delicious buffet breakfast. Supporting such a great project, which employ locals and connect guests with indigenous, it's the best action we can do as travellers.Absolutely recommended.

This hotel is an anthropologist’s, historian’s, sociologist’s dream come true! The museum/hotel is full of history, aesthetics, life, and hospitality. It is located some 10 to 12 minutes away, on foot, from the centre square. It is quiet and adequately away from the sounds of cars and traffic on the streets. Our room was next to the dining space, so you could hear some sounds and staff activity by 6 or 7 am, but it was tolerable. The fireplace costs 50 Pesos per use, although reception kindly waived the fee for using it twice during check out. The room is super cozy, like a cottage in the woods. The shower is hot—if it isn’t, you can ask reception to address it. The hotel’s restaurant is very inexpensive. Breakfast for two, for instance, cost approximately $10 to $13 CAD for two people. The coffee is refilled for free. Guests get 10% discount at the restaurant, and the food is homestyle and thus, very comforting. The hotel houses a museum of its owners and researchers, thereby deepening your relationship to the hotel, Chiapas, San Cristobal, and its indigenous peoples. I highly recommend this hotel and I think, without a doubt, that this was the best hotel I stayed in during my two week stay in South Mexico.

The staff was incredibly friendly and kind. The place is gorgeous and very well located. I had a fireplace in my room.

The mattress was NOT comfortable.

A beautiful old building with so much character. Amazing breakfasts and the perfect distance away from the centre to avoid the chaos.

Staff very friendly and helpful though did not have much English. Fantastic atmosphere staying in the museum area. Gorgeous courtyard.

Beautiful rooms furnished with antiques, but hotel generally a little run down.

Incredibly unique accommodations! Amazing history, cozy rooms, and wonderful staff

Beautiful place. Nice spacious rooms

Facilities are old, shower leaked. Generally the place was in disrepair and could do with some renovations

The unique and private athmosphere of the place was really special. This place is a bit like a svares time capsule.

Communication could be better (we only speak English), and we missed a small fridge, but then again. The place is so special that you wouldn’t really want for it to chance. It is a consevationist project and you wouldn’t expect current time luxury in a place like this.

Typical, good food, nice patio, quite

Little basic but comfortable

I like the authentically preserved history of the hotel and the sense of it being a cultural hub. Also appreciate the space given to local woman to display and sell their handicraft.

The quality of the bedding could be better. Please no polyester sheets! Original decor has at times been augmented by some frightful additions. Please maintain the character of the place and refrain from tacky additions!

A place steeped in history and culture, Na Bolon does not feel like a hotel, it feels like you are a guest in a world that has seen San Christobal from its undiscovered, intriguing past to its interesting and tasteful recent developments. The staff were helpful and friendly without being obsequious. A special place to while away the whole day, or just use as a base to explore.