2.5 Star Hotel

Hotel Pacific

Durango 2251 Colonia Madero, Tijuana, Mexico View Map

Hotel Pacific1/21
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Hotel Pacific

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About

Comfortable Accommodations Hotel Pacific in Tijuana offers family rooms with air-conditioning, balconies, and private bathrooms. Each room includes a work desk, TV, and free toiletries. Essential Facilities Guests enjoy a garden and free WiFi. The inn provides a 24-hour front desk, concierge service, daily housekeeping, and free on-site private parking. Additional services include express check-in and check-out, tour desk, and luggage storage. Prime Location Located 3.1 mi from Tijuana International Airport and near attractions such as Las Americas Premium Outlets (3.1 mi) and San Diego Zoo (19 mi). Guests appreciate the convenient location, room cleanliness, and availability of security staff.

333 Reviews

7.8Good
Cleanliness
8.4
Staff
8.4
Location
8.9

What Guests Say

  • “staff is friendly and very helpful but can only do so much with what they are given to work with,”
  • “Location was great and they have an early check @11 if the have rooms available.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

King Room1/4

King Room

248 sqft • 1 Queen

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Body soap
Double Room1/4

Double Room

248 sqft • 2 Double

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Body soap
Deluxe Room1/4

Deluxe Room

248 sqft • 1 Double

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Body soap
Deluxe King Room1/4

Deluxe King Room

248 sqft • 1 Single

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Body soap
Deluxe Twin Room1/4

Deluxe Twin Room

248 sqft • 2 Double

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Body soap

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.8
    Good

    Based on 333 reviews

    Location

    8.9

    Cleanliness

    8.4

    Staff

    8.4

    Overall Quality

    8.2

    Pros +

    • staff is friendly and very helpful but can only do so much with what they are given to work with,
    • Location was great and they have an early check @11 if the have rooms available.
    • great location......cable tv..........price

    Cons -

    • Absolute worst TV Service I have ever experienced. . Simple solution. Move the TV to the middle of the room, and place the mirror elsewhere. Microwave and mini fridge could be placed on the shelf. need more electrical outlets. Only 1 outlet by the bed.
    • Wifi was spotty and a small step between toilet and the shower hit my toes on a few times.
    • cable tv needed multiple repairs
    Business Traveler (141)Solo Traveler (206)Traveling as Couple (236)Family with Young Children (67)Family with Teens (1)Senior Traveler (2)Group Traveler (41)Total (287)
    6DavePosted on: 6-21-2025

    staff is friendly and very helpful but can only do so much with what they are given to work with,

    Absolute worst TV Service I have ever experienced. . Simple solution. Move the TV to the middle of the room, and place the mirror elsewhere. Microwave and mini fridge could be placed on the shelf. need more electrical outlets. Only 1 outlet by the bed.

    7Verified Hotel GuestPosted on: 9-27-2021

    Location was great and they have an early check @11 if the have rooms available.

    Wifi was spotty and a small step between toilet and the shower hit my toes on a few times.

    8Verified Hotel GuestPosted on: 5-2-2021

    great location......cable tv..........price

    cable tv needed multiple repairs

    5TamaraPosted on: 4-22-2019

    Good restaurants nearby. Easy access to public taxi service. Purified water dispensers available for guests.

    Renovation construction noise and dust outside my door! Very unpleasant! My clothes in suitcase still smelled like the musty room after I left.

    7Verified Hotel GuestPosted on: 12-21-2018

    Clean room on arrival, comfortable bed and decent location just south of downtown. Room was quite well appointed and had an old-fashiojed but well built layout.

    Staff did not clean daily. Carpet floor pretty dusty. Toiletries low quality and few. Bedsheets were old and torn in places. Sink was leaking and had no hot water.

    10BettyPosted on: 6-15-2022

    Clean and location. Will stay tthere again.

    4PeterPosted on: 8-9-2017

    Price

    Not enough light. AC not great!

    7ChadPosted on: 1-11-2026

    Restaurant all aroundThey have temperature checkGuest 50/50 friendly Security on site police around block awayGuest all need to sign no sneeking any side chick on site.

    2 towels for two night well I can understand the next day they give you fresh, but if you want an extra 5.50 per towel, don't go stealing the towelsThey dont give out paper receipt if you're leaving Construction was going on. I can understand But it could not show me room size or what was available, so if best, not Queen vs. King size is best or 2 double beds, because if your couple room can be small, not to walk over each other. The shower was ok, big fancy, but if you're not used to a model like this, instructions would be nice, but the pressure was low.Mini split vs fan ok don't go having fun in the room because the fan is 4 feet away from bed.I think there is no reason if you have a mini split.Handicap didn't see this coming for people in wheel chairs I will let my opinion hold back. You decide knowing rules are different in Mexico/baja california

    5JesusRafaelPosted on: 1-10-2026

    Easy access to the place, plenty of tv channels.

    It is old building with light remodeling, with bad maintenance, personnel refuse to help, always to defensive. WiFi never works, phone never works, hair dryer did not work (they replaced it after a deep inspection, because they did not believe me).The shower does not have an extractor system.There is only a dark curtain, you can not keep the courtan open, since the window is next to the aisle. Therefore the room is dark all the time.

    1RonaldoPosted on: 1-6-2026

    They overbooked. So upon arrival No reservation was available. Had to cancel and look elsewhere

    They overbooked. So upon arrival No reservation was available

    5DuniaPosted on: 12-27-2025

    Location, secure parking

    NO hot water x1 day

    3AlvaroPosted on: 12-17-2025

    bad experience

    To begin with, the receptionist was unfriendly and made me wait an hour because she said my room wasn't ready. I don't know why she did that since I had booked a week in advance, and they still didn't have my room ready. Also, I left my car in the hotel parking lot, and the next day it was covered in foam. I asked the security guard what had happened and why my car was dirty, and he said they were going to clean it, but they didn't. I was very upset about that. It was a very bad experience.

    8HarukaPosted on: 12-2-2025

    Good location and safe parking. There is a guardsman looking at guest cars, so I can park my car safely. The location is also super nice. Walkable to the nice restaurants and bars.

    Little noisy in the morning by traffic.

    5MijaresPosted on: 11-13-2025

    Location

    Been there before, rooms booked thru 3rd party getting thebold rooms, friend booked same day in person , paid same amount got a remodeled rpom. Ask front dedk why of room diference.... she mentioned .. ithat is what the booking party requested that type of room..

    9JoannPosted on: 10-20-2025

    Free coffee and hot water

    Grouchy old female receptionist in the morningInternet sometimes is unstableThe lights in the room are a bit dimmed

    8MijaresPosted on: 10-15-2025

    Location is perfect to get around town, good places close enought to walk to them.

    Hotel is been remodeled, noisy at times.I Requested a ground level room due to a medical situation staff charged snd extra fee for a room identical to the one they booked me otiginally... been on that hotel several times, all rooms same except the ones with 2 beds..

    4MariSolPosted on: 9-8-2025

    Location

    Room wasn't clean, they change me to another room where the door looks was broken, they told me that they didn't have another room, that if I wanted I can look for another hotel having bad attitude and no care that I was already lost 1 hour and I was late for my event, finally they decided to clean the first room which until the next morning I found that the sheet was never change to a cleans ones.

    9Karlo L.Posted on: 8-28-2025

    Quiet place, and nice location worth the price

    I got charged for one towel that supposedly i left some stains on it which was not true and i found some long hair on the bathtub

    10bjPosted on: 7-28-2025

    Hot water was great and A/C and the big TV

    8kennethPosted on: 6-10-2025

    Stayed here multiple times. Great value for the area.

    More often than not the key card doesn't work after you check in and you have to return to reception. Your reservation isn't held after 5pm which is a wild policy. Renovation and construction during day

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:30 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that renovation work is done from (08:00) to (17:00) daily and some rooms may be affected by noise. Visits are not allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of MXN 200.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.

    Location

    Hotel Pacific

    Durango 2251 Colonia Madero, Tijuana

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