THE BASICS FUKUOKA

Location was very convenient to the train station. Lots of restaurants and convenience stores nearby

No gym, no pool

This hotel was only a ten minute walk to the train station.

No gym, no pool, small rooms.

Custormer service

Location was within 10 mins of the main station, rooms were a good size and clean. Hotel has basic workout machines and a few cardio options.

No laundry option but there was a coin laundry down the road. Gym equipment could’ve had better options.

The location is just walking distance to the airport. Right out from the hotel, there are 2 cafes available - The Local Coffee Stand and Fuglen Fukuoka which feeds my daily dose of caffeine. Convenient stores are also nearby. We got the Chapter 4 deluxe room which is big enough to fit 4 adults with 5x24” suitcase.

None!

Good location. Just a 10mins walk to Hakata station.There is a convenient shop just 1 min walk away, and 2 more another 3 mins away.

When we first checked in, we got a musty smell in the bathroom. Then I realised that it came from the shower curtains. Was a bit taken back by this. We informed the reception the next morning and they changed it. It still had a faint smell but we just put up with it this time.The hot water was not very hot too. The previous 3 hotels we had been before this had hotter water even without dialing up to the max. As we were there in late December, a hot shower would have been much appreciated.

Nice lobby and rooms.

The towels were quite small, but not really a problem. There is no self service laundry available.

Hotel had a nice lobby, very different from any hotel I've seen so far. Rooms were larger than usual (for Japan) and cleaning service (with new pajamas and new towels) was a blessing. Coming back to a nice clean room after a busy day should not be underestimated.

Breakfast was virtually the same for our 5-day visit. Maybe hotel can switch it up a little, change menus every 2-3 days? Also, location was in a quieter part of Hakata, so some slight (10 mins or so) walking is needed to get to some dining choices and the nearby Yodobashi and JR Mall.

The hotel is near to Hakata Station, easy access to shopping and food around the station.

Clean and modern hotel. Nice breakfast option. Huge atrium reception with lots of book which you can sit and read if required

No cupboard in room so a difficult to keep things.

Nice design & secured elevator

A little bit small space in the room

the entrance was magnificent.The room is big and equipped.24hrs fitnessBath tub

Expect more facilities in the hotel

Amazing scenery and close to various tourist attractions.

Water pressure was on the low side

The location is fairly convenient and close to lots of restautants.

The overnight front desk staff didn't have sufficient level of English to answer any questions or solve any issues. She told us the wrong price for a taxi ride to the airport. Also, the people above our room were very noisy until 1am and I went down to make a complaint. However, the staff couldn't do much as her English wasn't good enough.

Location, peaceful and nice staff

Location was good once we found our way to the hotel from the station. Multiple convenience stores nearby. The rain shower was fabulous in the bathroom.

Can't think of anything

The hotel is very beautiful and massive! The room was spacious and comfortable! The staff were helpful.

Large room, much bigger than expected based on other places in Japan, nice decor, music collection on TV, nice cafe next door, convenient location close to Hakata station

There was not anything we didn't like

Clean and spacious room, front desk staff were very friendly and could speak English, provided water and clean towels daily. Everything in room worked properly.

Good location with convenient store just around the corner. Quiet place

Staffs to be able to communicate in English would be very helpful. Parking is first come first serve, so not most ideal.